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Backtrace|Sauce Labs Reviews & Product Details

Verified User in Education Management
AE
Small-Business(50 or fewer emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about Backtrace|Sauce Labs?

Backtrace excels in capturing and aggregating error data from a variety of sources. The platform boasts an intuitive and well-organized user interface. Review collected by and hosted on G2.com.

What do you dislike about Backtrace|Sauce Labs?

the tool is generally user-friendly, teams unfamiliar with advanced error tracking might face a slight learning curve initially. Review collected by and hosted on G2.com.

What problems is Backtrace|Sauce Labs solving and how is that benefiting you?

Check the status of our application Review collected by and hosted on G2.com.

Backtrace|Sauce Labs Overview

What is Backtrace|Sauce Labs?

Backtrace is the turn-key debugging platform that helps teams quickly figure out the when, where, and why behind application errors. Backtrace captures detailed dumps of failed application state, automates analysis of the data and highlights important classifiers, and archives this in a powerful database.

Backtrace|Sauce Labs Details
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Product Description

Backtrace is the turn-key debugging platform that helps teams quickly figure out the when, where, and why behind application errors. Backtrace captures detailed dumps of failed application state, automates analysis of the data and highlights important classifiers, and archives this in a powerful database.


Seller Details
Year Founded
2008
HQ Location
San Francisco, CA
Twitter
@saucelabs
12,990 Twitter followers
LinkedIn® Page
www.linkedin.com
321 employees on LinkedIn®

Recent Backtrace|Sauce Labs Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Complete Backtrace"
Backtrace excels in capturing and aggregating error data from a variety of sources. The platform boasts an intuitive and well-organized user interf...
Verified User
C
Verified UserEnterprise (> 1000 emp.)
4.5 out of 5
"Wonderful tool to trace application errors"
This helps debugging easier with the right sets of information and to quickly figure out when where and why of an error.
Jitender S.
JS
Jitender S.Mid-Market (51-1000 emp.)
5.0 out of 5
"Backtrace|Sauce Labs Review"
With support for both manual and automated test cases, an API test function, and E2E test reports, this solution provides a full range of testing t...
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Backtrace|Sauce Labs Media

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5 out of 6 Total Reviews for Backtrace|Sauce Labs

4.4 out of 5
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Backtrace|Sauce Labs Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Verified User in Computer Software
CC
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Backtrace|Sauce Labs?

This helps debugging easier with the right sets of information and to quickly figure out when where and why of an error. Review collected by and hosted on G2.com.

What do you dislike about Backtrace|Sauce Labs?

we do not have good user-friendly documentation on Integration and adapting the tool. Review collected by and hosted on G2.com.

What problems is Backtrace|Sauce Labs solving and how is that benefiting you?

Recreating the error scenario and reducing the time taken to debug and fix issues. Review collected by and hosted on G2.com.

Jitender S.
JS
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Backtrace|Sauce Labs?

With support for both manual and automated test cases, an API test function, and E2E test reports, this solution provides a full range of testing tools. Because of the tunnel's stability, testing outcomes may be trusted. The programme also enables screen recordings of test scenarios, which offers insightful information into the testing procedure. This solution offers a wide variety of testing alternatives to fit different demands thanks to the vast number of public devices available. Review collected by and hosted on G2.com.

What do you dislike about Backtrace|Sauce Labs?

There aren't many drawbacks to this excellent tool at all. It may, however, be more active in acquiring the most recent devices for its collection, enabling people to test on the most recent devices. Review collected by and hosted on G2.com.

What problems is Backtrace|Sauce Labs solving and how is that benefiting you?

I've been using this programme to test websites across a variety of browsers and OS systems. This has been really helpful in assessing the application's compatibility and robustness.

I've successfully tested mobile applications by using emulators and simulators.

This resource has proven to be essential for creating reports with perfect formatting and a polished appearance. Review collected by and hosted on G2.com.

SM
BigData Solution Architect
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Backtrace|Sauce Labs?

Trace the information before the problem starts to occur.

Logs contain tracing information from every single process

It is suitable for all enterprise vault errors and warnings

Monitor and capture every critical event

Dump process error during runtime across the stack from a single system to cross-platform

Event aggregation & monitoring

Automatic analysis & produces crash root cause

Provides error frequency, prioritization & trends of errors across the stack

It provides you a structured, searchable error reports Review collected by and hosted on G2.com.

What do you dislike about Backtrace|Sauce Labs?

Currently, I don't see any

But providing an excellent rich set of documentation & community support to help gain knowledge of using this product

Looking for a SQL-like interface on top of this to perform more intuitive analytics on error reports Review collected by and hosted on G2.com.

What problems is Backtrace|Sauce Labs solving and how is that benefiting you?

Web debug

Query Search

Flexible deployment across different platforms & tool stack

Custom attributes

Manage retention of dump files for trend pattern analysis

Data Scrubbing from dump file

Backtrace integrates with GitHub, Datadog (Monitoring), JIRA, Teams and many more Review collected by and hosted on G2.com.

ibrahim s.
IS
Data & Analytics Support Group
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Backtrace|Sauce Labs?

The most helpful thing about Backtrace is that it is an end-to-end debugging platform that helps teams quickly discover the reason behind application errors. The qualities that appreciate include system availability, incident detection response and resolution. The best thing about Backtrace is that it integrates seamlessly into your workforce. There are many competitors, but Backtrace has been quite good in its ability to handle competitors. Review collected by and hosted on G2.com.

What do you dislike about Backtrace|Sauce Labs?

Backtrace needs to implement new versions and updated platforms to meet future requirements. It has been able to meet all the requirements but needs to be improved due to a lot of other software coming into play nowadays. It could be better if we could increase the cloud storage, the subscription price could be reduced, the retention period of errors could be made six months, and the cloud storage could be improved. Review collected by and hosted on G2.com.

What problems is Backtrace|Sauce Labs solving and how is that benefiting you?

Backtrace can solve issues that include cross-platform support, customizable attributes, web debugging, workflow integration , query search and data scrubbing. It has increased productivity by reducing the time in identifying crash reports and providing immediate debugging solutions. It has cut down the time and cost of finding system errors. Review collected by and hosted on G2.com.

Prince N.
PN
Assistant systems engineer
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Backtrace|Sauce Labs?

The best feature for me personally was the ability customise prioritisation and trends across our different projects including the legacy CRMs we were maintaining. Review collected by and hosted on G2.com.

What do you dislike about Backtrace|Sauce Labs?

The only drawback in my experience was that the learning curve for new users is steep , add on to that the variety of capabilities which makes it a difficult for knowledge transfer. Review collected by and hosted on G2.com.

What problems is Backtrace|Sauce Labs solving and how is that benefiting you?

The error generation reports and exception management capabilities solve the problem of inefficient testing for our dev teams considering we require these capabilities both on client and server side. Review collected by and hosted on G2.com.