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41 Axosoft Reviews
Overall Review Sentiment for Axosoft
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Its fairly easy to use and much and i like that you can create tickets via email. Review collected by and hosted on G2.com.
The application is not very pretty, and it seems barebones, its ok for bug tracking, not project planning. Review collected by and hosted on G2.com.
What don't I like? I like that we can email tickets into the system. I like that I can add custom fields with custom rules to force my people to use forms a specific way. I like that we can create project folders to track what we're working on. I like the new PM functionality. I like the Workflow Steps. I like the Portal plug-in for having customers submit and view tickets. In fact I like everything. Time tracking is very powerful for employee tracking and for R&D write offs.
This is the best bang for the buck our company has got since acquiring the product in 2007. Review collected by and hosted on G2.com.
I dislike the lost dashboard functionality from converting to the Web. The reporting isn't nearly as powerful now in my opinion. Simple dashboards are great, but we used to have lots of additional widget types that I used.
Releases/Projects. My users habitually put things in the wrong place. It requires me to go back and move things around all the time.
The Portal works but it's not a nice fancy looking interface for our customers to interface with. Review collected by and hosted on G2.com.
The ease of use is the best thing about it, 2nd, flexibility.
You can configure the product in a multiple ways to suit your needs.
we follow agile and there are a number of ways available for you to integrate the product with third party services to help automate your agile. Review collected by and hosted on G2.com.
Even though the product comes with a variety of features that help you customise your product to fine tune and make it suit your needs, the support can be a little slow..
Sometimes, i have had to wait a few days, before i could get answers to my queries. Review collected by and hosted on G2.com.
The out of the box reporting that almost anyone using the system could set up blew us aways. Our second love comes in the stand up section that allows us to look at a team and individuals. Review collected by and hosted on G2.com.
The views are a little cumbersome at times. We'd like more drag and drop fewer clicks. Review collected by and hosted on G2.com.
Scalability, customization is impressive, and it helps with keeping track of our workflow status. Review collected by and hosted on G2.com.
Pricing, lack of out-of-the-box integration with other programs Review collected by and hosted on G2.com.
Helping with release plan. Helps to calculate the amount of work you do in a project. Review collected by and hosted on G2.com.
Nothing much I dislike. All users can see anybody's log data. Review collected by and hosted on G2.com.
Axosoft's Bug Tracker allows for exactly the kind of customization we need. We migrated from Plan.io and I initially tried to mirror that environment. Later, I realized that Axosoft can do even more and just ran with it. Also, we're just a small startup on a tight budget, and Axosoft's pricing model is ideal for our needs. Review collected by and hosted on G2.com.
We use "Bug Tracker" to handle not only bugs, but new development projects as well. I wish they'd call them "tasks" or something. My poor developer's self-esteem is taking a hit! Review collected by and hosted on G2.com.
I have used the product since 2008 and it became much better over the years. Using it as a bug track, issue tracker, product backlog, work log tracker. The best feature is Customer Portal, it really helps to respond to our customer in a timely fashion and have customer fully participate in our process. Review collected by and hosted on G2.com.
Would like to see better integration with Visual Studio out of the box. Review collected by and hosted on G2.com.
User defined workflows, email notifications, incoming email creates an incident. Review collected by and hosted on G2.com.
Windows version has gone out of development and as of 2014 is no longer offered for sale. The web version is still behind the windows version is terms of functionality, usability, and performance. The hosted version is expensive. Review collected by and hosted on G2.com.
