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Axosoft Reviews & Product Details - Page 2

Axosoft Overview

What is Axosoft?

We love software. We love helping others create software. We love the competitive edge that software can give to businesses. We love that software makes our lives easier every day, from reserving a table for dinner, to automatically applying the brakes in our cars and saving lives. Software is just awesome! And we're happy to get your software shipped faster. Do you have a Scrum team? Then try managing your product backlogs, sprints and user stories in Axosoft Scrum. Your team will love the automated burndown charts, customizable workflows and release planning capabilities that make practicing Scrum even more efficient. As your team combines Axosoft Scrum with the other components, you will be able to associate defects with releases and turn feature requests into backlog items. For teams who just need to track bugs, Axosoft Bug Tracker is the best tool for agile defect and issue tracking. Teams can quickly add new bugs, assign them to releases or users, and move them through a variety of custom workflows. When Axosoft Bug Tracker is integrated with the other components, your team can automatically convert incidents into defects and utilize burndown charts to see how quickly bugs are being eliminated. Plus it's just $1 per year! We also have you covered with support tickets. Axosoft Help Desk provides the ability to better track and resolve your customers' support issues with email-to-ticket automation, canned responses and in-app threads. Your customers will also have a hub to self-report issues in the web-based Customer Portal. Once your team integrates Help Desk with other components, support will be able to instantly translate incidents into defects and user stories.

Axosoft Details
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Product Description

Axosoft is a project management tool for Scrum teams. Manage user stories, defects, support tickets, and get a real-time snapshot of your progress to ship your project on time.


Seller Details
Seller
Axosoft
Year Founded
2002
HQ Location
Scottsdale, AR
Twitter
@axosoft
4,603 Twitter followers
LinkedIn® Page
www.linkedin.com

GM
Overview Provided by:

Recent Axosoft Reviews

Ray S.
RS
Ray S.Small-Business (50 or fewer emp.)
3.0 out of 5
"Disappointing: Missed Opportunity"
Axosoft allows for the planning of tasks and is very easy to implement. Overtime it has evolved
Philipp P.
PP
Philipp P.Mid-Market (51-1000 emp.)
4.5 out of 5
"Highly scalable and flexible Axosoft."
It is a very accessible and intuitive software, it offers excellent plugins to design or customize in fromes, as well as export to CSV files. Inte...
IN
Izzy N.Enterprise (> 1000 emp.)
4.0 out of 5
"An adequate agile-based project management solution"
Lots of options for sorting and defining projects of all different scopes
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Axosoft Media

Axosoft Demo - Use Dashboards for High Level View
Our Dashboards give you one central place to get a pulse on your project. Get Burndowns side by side with your project ship date, current velocity, and more.
Axosoft Demo - Workflow with Card View
Get a Kanban board with your particular workflow. Drag and drop item over to the next workflow step or automate step actions to save you some time.
Axosoft Demo - Main Workspace
Manage your items in the main workspace. Everything you see in the central panel can be customized to show the information you need.
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41 Axosoft Reviews

3.9 out of 5
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41 Axosoft Reviews
3.9 out of 5
41 Axosoft Reviews
3.9 out of 5

Axosoft Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for AxosoftQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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AB
Chief Security Officer
Sporting Goods
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Axosoft?

Axosoft is a Windows-based software that allows you to manage projects easily and simply anywhere in the world, whether on a computer, tablet or mobile. It is the right tool for agile teams, it is intuitive and very customizable Review collected by and hosted on G2.com.

What do you dislike about Axosoft?

Technical support takes a long time to respond to the tickets sent, apart from the beginning it is usually tedious to master the tool and train the staff, however it has many interactive options that allow to better manage the entire user interface without much training Review collected by and hosted on G2.com.

Recommendations to others considering Axosoft:

We recommend using it mainly for growth purposes in the management of its operational and administrative staff Review collected by and hosted on G2.com.

What problems is Axosoft solving and how is that benefiting you?

We are resolving to be able to measure the project management time of employees to follow up and make them more productive through business feedback. I have seen that it gives us that specific advantage and allows us to evaluate and help our staff to be more productive in less time possible Review collected by and hosted on G2.com.

KN
Project Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Axosoft?

The tool is easy to setup, easy to use and very effective. It's one of the best. Review collected by and hosted on G2.com.

What do you dislike about Axosoft?

I have had no issues with Axosoft. It's a great tool. Review collected by and hosted on G2.com.

Recommendations to others considering Axosoft:

I highly recommend Axosoft. It is very effective. Review collected by and hosted on G2.com.

What problems is Axosoft solving and how is that benefiting you?

We use Axosoft as a bug tracking and product management tool. Review collected by and hosted on G2.com.

Omondi P.
OP
Monitoring, Impact and Communications (Global) Advisor
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Axosoft?

This a perfect tracking and monitoring tool for a project. It is easy to use even for beginners and learners. For managers, this is a great tool to track employees' time log. Review collected by and hosted on G2.com.

What do you dislike about Axosoft?

The portal works efficient, but it is not graphically interactive. Secondly, the tool does not have a prompt guide that can help new users to understand the tool. In most cases, new users tend to get confused and key in data in wrong fields Review collected by and hosted on G2.com.

Recommendations to others considering Axosoft:

The software is very easy to use and offers a good platform for managers to supervise a team. It can also be configured to suit the needs of an organization. Review collected by and hosted on G2.com.

What problems is Axosoft solving and how is that benefiting you?

The software is terrific in Bug tracking and product management. It also helps in team management and activity tracking in an organization. Review collected by and hosted on G2.com.

José Luis V.
JV
Gerente de Producto
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
What do you like best about Axosoft?

Axosoft have all the basis and more to manage any Agile Project, even more from principal steps, when you work in Deep discover the beauty of agile and the way that Axosoft shows the work done, you feel like magic, We love it Review collected by and hosted on G2.com.

What do you dislike about Axosoft?

We are really satisfied with the use of Axosoft for the management of our projects, if it could be improved something would be the integration with cloud storage applications for documentation, as well as cloud-based communication applications Review collected by and hosted on G2.com.

Recommendations to others considering Axosoft:

If you have to find a software to manage agile projects we really recommend Axosoft Review collected by and hosted on G2.com.

What problems is Axosoft solving and how is that benefiting you?

In our team we evaluated several platforms for the agile management of projects and found that Axosoft is the best tool for the registration, control and monitoring of team work, we are satisfied and will continue to use it throughout our work Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Axosoft?

Loved ability to see progression of the project and how quickly tickets are being completed for each person on each team. Review collected by and hosted on G2.com.

What do you dislike about Axosoft?

Took a little longer to learn than previous programs I have used to create and sort tickets Review collected by and hosted on G2.com.

Recommendations to others considering Axosoft:

Make sure to learn the main pages of the project and how each part works together—the more you know, the more Axosoft can help your project. Review collected by and hosted on G2.com.

What problems is Axosoft solving and how is that benefiting you?

Main problem we solved was never forgetting any little piece of the project, no matter how small. Team members are also able to create their own tickets to make sure everyone on the team knows what they are doing and how far they have progressed on their portion. Review collected by and hosted on G2.com.

JR
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Axosoft?

It let you track the hours, and get a report back from the hour log view, this is very helpful for us because of the way we handle development.

Simple versions/sprints creation. The integration with GitHub probed to be very useful for us, letting do historical research of fixes. Review collected by and hosted on G2.com.

What do you dislike about Axosoft?

It does not offer good reports out of the box (I think there is a tool to build custom reports, but never tried). The support ticket features were not offering enough tracking to handle the volume (to keep up with the SLA). Review collected by and hosted on G2.com.

Recommendations to others considering Axosoft:

Good product in general, at least for a company of our size (small team). Review collected by and hosted on G2.com.

What problems is Axosoft solving and how is that benefiting you?

We use Axosoft to manage our development cycle (we used to use it for our support team, but with changed to another solution). It was easy to adapt to our workflow, and easy to readapt when we changed the workflow (like 3 or 4 times), add new data, including new steps, etc. It helps me to keep on top of the processes. Review collected by and hosted on G2.com.

Verified User in Media Production
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Axosoft?

Has good tracking and data. The dashboard can be customized to your liking and it has beautiful graphics for tracking purposes. Review collected by and hosted on G2.com.

What do you dislike about Axosoft?

Bit of a learning curve in order to take full advantage of the software and its features. Review collected by and hosted on G2.com.

What problems is Axosoft solving and how is that benefiting you?

Project management Review collected by and hosted on G2.com.

Shafqat D.
SD
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Axosoft?

The best part is having a section which simply lets me know which tickets are assigned to me, as well as which tickets are bugs/features. Review collected by and hosted on G2.com.

What do you dislike about Axosoft?

Axosoft is rather difficult to use, outside of its very basics. If one chooses to simply focus on the tickets that have been assigned to them and do those, then Axosoft is very straightforward (however, a lot of tools can accomplish this)!

However, one would ideally aspire to go and manage things like Sprints, specific projects and so on. In this regards the interface is quite clunky and is quite challenging to work with; several members on my team have commented the same. The design isn't that great either—it feels a bit outdated! Review collected by and hosted on G2.com.

Recommendations to others considering Axosoft:

Compare systems first! Axosoft is somewhat hard to use. Review collected by and hosted on G2.com.

What problems is Axosoft solving and how is that benefiting you?

I use it to file and track bugs that exist in our software. The biggest benefit has been in task assignment as well as project management, as it easily lets me figure out what I need to work on next. It is definitely a useful tool for what it does, as organizing the development workflow is a rather crucial part of software engineering in general.

The crucial benefit for our team overall has been to organize this development workflow on Axosoft; it's been used for most of the company's history and most of the solutions that people may try to go to nowadays did not even exist at the time we started using this! Review collected by and hosted on G2.com.

Verified User in Education Management
CE
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Axosoft?

Allows control and monitoring of the development of projects worked on as a team. It also helps improve work efficiency Review collected by and hosted on G2.com.

What do you dislike about Axosoft?

The impossibility of creating sub-task levels Review collected by and hosted on G2.com.

Recommendations to others considering Axosoft:

It is a tool that helps very well in the organization, development and monitoring of collaborative works Review collected by and hosted on G2.com.

What problems is Axosoft solving and how is that benefiting you?

The possibility of a better follow-up to team work and the constant and real-time communication of the fulfillment of tasks Review collected by and hosted on G2.com.

Ramie C.
RC
Payroll Representative
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Axosoft?

I enjoyed using axosoft to help keep track of important deadlines and to help organize what tasks needed to be done. Review collected by and hosted on G2.com.

What do you dislike about Axosoft?

Most of the functions of Axosoft were helpful to use and I found that the only dislike was the speed of the software. Review collected by and hosted on G2.com.

What problems is Axosoft solving and how is that benefiting you?

Axosoft was very beneficial in helping solve the issue of planning events and deadlines. Having a good tracking system allowed for my company to be more timely and to prioritize deadlines for events being created. Review collected by and hosted on G2.com.