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316 Auvik Reviews
Overall Review Sentiment for Auvik
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I really like the detailed information we get from the devices in Auvik and the alerts help us to stay in control off the network.
And I also like the Auvik team which always helps us when we needed. Review collected by and hosted on G2.com.
I would like to simple create our own wallboards like a alerting wallboard and overview wallboard which we can easily manage ourselves. Review collected by and hosted on G2.com.
Auvik's interface is second to none. I can easily browse around the interactive map, the dashboards and troubleshooting views are all smartly designed to make it as easy possible to view the data on a device or interface. Hands down the best thing about Auvik for me. Review collected by and hosted on G2.com.
There aren't a lot of downsides to Auvik, but at some point it would be great to add in some diagramming capabilities so you can organize the map a bit and make some logical connections. Review collected by and hosted on G2.com.
Auvik is extremely useful at understanding your network and troubleshooting issues. It's easy to setup and start identifying devices right away. Review collected by and hosted on G2.com.
It can get a little slow and cumbersome if you have a large environment. You can break it down into sub-environments but then you don't get the overall map for everything, just for each section you make. Managing the alerting can also be rather cumbersome. Some alerts don't seem to auto-close themselves correctly. And trying to clean up old alerts, especially if there are a lot, is not the easiest thing to do. This admittedly may be because we didn't pay attention to the alerting at first and so didn't configure it that much. So it may be less of an issue if you do it correctly from the beginning. Other than that, I really have no issues with it. Review collected by and hosted on G2.com.
graph repoting, traffic insights and cisco integration Review collected by and hosted on G2.com.
support not being 24x7x365 being AU this is a MAJOR issue for us to wait another day to get support on issues potentially, Sophos support limited on which you keep blaming Sophos but features are added all the time to Cisco and Fortinet Sophos has an open API stack that you haven't integrated with Review collected by and hosted on G2.com.
working with Auvik for the last 2 years and what I like most is the ability to manage multiple clients from one dashboard, as well as 3th part integration with ConnectWise and other platforms Review collected by and hosted on G2.com.
No downsides detected as of now, hope to see more cool features in the near future Review collected by and hosted on G2.com.
The ability filter-down on many views or devices and decrease trouble-shooting time. Review collected by and hosted on G2.com.
Training and getting staff to understand HOW to use Auvik in support of our clients. They are so used to traditional models; connect remotely to a jump-server, connect to the device in question, and trouble-shoot from there. It's been a challenge. Review collected by and hosted on G2.com.
I like that I can go to Auvik first and find most answers before looking anywhere else. It cuts down time my tickets stay open. Review collected by and hosted on G2.com.
I don't like that it's not as customizable as I would like. It's not a show stopper though. Review collected by and hosted on G2.com.
Easy setup and deep view of network devices Review collected by and hosted on G2.com.
Sometimes it is not easy to navigate. Initially you need to figure out how to find what you are looking for. Reporting can be a bit more flexible. Review collected by and hosted on G2.com.
Auvik provides excellent visibility in a format that is easy for a layperson to understand, and powerful for an engineer to use. When a customer wants to know about bandwidth or utilization, Auvik provides top notch visibility, and completeness of detail. The Billing is simple and straight forward and simple as well Review collected by and hosted on G2.com.
IT hasn't been expanding its capabilities as much as it used to. It is still lacking features that some of the bigger names in the industry have, but the price point is good, and provides enough to make it a worthwhile solution. I dislike that it doesn't provide enough health details regarding equipment, no temperature readins, no power readings. if it has 2 power supplies and one goes down, I don't know about it. Those are disappointing missing items. I'm always promised that it's coming, but other priorities take precedence. Review collected by and hosted on G2.com.
