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316 Auvik Reviews
Overall Review Sentiment for Auvik
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The subnet scanning feature makes life easy because you (usually) don't have to go hunting for devices. I would also like to add that their support is incredible and their teams take feedback very, ver seriously!!
Along the lines of support, their knowledge base is chock full of amazingly helpful articles, sometimes that have nothing to do with Auvik and have everything to do with managing and maintaining other systems. I find that to be an incredible value!
I have yet to attend one of their MSP events but hope to in the future. They really do care about their partners and want to make the best product based on feedback. Review collected by and hosted on G2.com.
The lack of a custom SNMP monitoring gauge style dashboard and the lack off application layer management. Unfortunately, these two things the Solarwinds platform did quite well. Otherwise, there really isn't much to dislike about Auvik. It really does what it says it's going to do! Review collected by and hosted on G2.com.
There is no single feature that I like best in Auvik - because EVERY single feature is unbelievably helpful. The ability to receive notifications about network events, easily sorting through logical and physical network maps, backing up and comparing highlighted changes between router and switch configurations, immediate identification of what switch ports cables are plugged into, integration with ConnectWise Automate, the pricing structure only charging for infrastructure devices --- the list goes on and on. Review collected by and hosted on G2.com.
The ONLY thing that I feel could be improved in Auvik is the network map zooming feels a little clunky. Definitely not a negative - just absolutely the only thing I can think of that I feel could be improved. Review collected by and hosted on G2.com.
It allows me to see the physical network in real time. I lose so much time trying to track down issues and this is a one stop location for a variety of issues. Even when there is a power event. I can call the client often times before they realize that there is a system outage. We have Auvik deployed at many of our clients sites. We can share this information with them and in most cases they do not have to understand things on a technical level. They can literally see their network and that is a big plus. I am a fan of layout and I am sure that the more I use it, the more comfortable I will become. Review collected by and hosted on G2.com.
The learning curve to adjust alerts. I have to look more in to the certification. I do not have a lot of negatives to mention. Adjusting the alerts is the most difficult thing that I have experienced. Review collected by and hosted on G2.com.
I like that it grabs everything including the configurations from my network gear. It keeps changes to configurations and allows me to restore configurations when I lose a piece of equipment or a mistake is made. I also like the analytics. The dashboards are helpful as well. I like that I can filter what it displays because some of the networks we monitor can be pretty large. Filters can also be saved so I don't have to recreate them every time I get into the interface. It also integrates with my ticketing software well and gives me good clear descriptions of what is wrong when it creates a ticket. Review collected by and hosted on G2.com.
Sometimes it seems like I do a lot of clicking to get to the information I want. Other than that there really isn't anything that bugs me about the product. Review collected by and hosted on G2.com.
They give quick, easy to read information on network mapping. Being able to figure out how everything is connected in a modern networking environment saves hours of work. Plus the automated backups are absolutely huge for us. Review collected by and hosted on G2.com.
I would say their training platform could be improved. I have attempted to use the platform multiple times and continue to struggle to get more from the product. To be fair, I haven't reached out to my rep for support. Review collected by and hosted on G2.com.
Distributedarchitechture and cloud based Review collected by and hosted on G2.com.
Features are still minimal. Needs to add tons of features to become a full fledged monitoring solution. ALso pricing model is not attractive Review collected by and hosted on G2.com.
Automatic network mapping even without specific credentials Review collected by and hosted on G2.com.
Alerts should be more controllable; we have to deal with repetitive false alerts on some items Review collected by and hosted on G2.com.
Simple installation process and the ease of Navigation across client sites Review collected by and hosted on G2.com.
The training video content can be outdated some links refer to older version. some content is too small to see online "maybe some more YouTube type video and some of the documentation has lots of reference "go to other related items" where it could be useful to have a little more content in the document rather than "refer to this topic" so you are not jumping around different areas. But in saying that I can totally relate to the documentation can be so outdated so quick.. Review collected by and hosted on G2.com.
