Autoflow Pros and Cons

Ease of integration - we are able to put predefined explainations as well as integrate videos helping our guest Review collected by and hosted on G2.com.

don't really have one yet - any time there have been concerns or issues they have been quick to respond and resolve Review collected by and hosted on G2.com.

Autoflow provides first rate support with their product. Their product includes all of the features needed to start and even row your shop. The interface is user friendly as well. Review collected by and hosted on G2.com.

I do not have any dislikes at the moment. Review collected by and hosted on G2.com.

I would say if you were to ask the shop manager what I like most about the autotext.me service is how intuitive it is from a day-to-day operations standpoint. I also really enjoy how easy it is to access online training when onboarding new office/shop staff. Review collected by and hosted on G2.com.

I would just say that if any small improvements could be made, it would be from the shop flow/tech dashboard screen. It sometimes shows work still assigned even though repairs were declined. Review collected by and hosted on G2.com.

It always us to include the customer with their repair. Helps create transparency through pictures and video Review collected by and hosted on G2.com.

Nothing, it works fantastically for us. We have been using it for years Review collected by and hosted on G2.com.

Autotext.me (now AutoFlow) is a solid digital vehicle inspection platform. Continued improvements are evident and it appears the team at AutoFlow has more in the wings. Every software has its strengths and weaknesses - what sets AutoFlow apart is the way that they respond to user feedback and support requests. It's the people that set AutoFlow apart. Way to go team! Review collected by and hosted on G2.com.

Not really a dislike, but there are continued improvements possible in AutoFlow's integration with Protractor...looking forward to seeing how this develops. Review collected by and hosted on G2.com.

Customer interface is very good and customers love it. Review collected by and hosted on G2.com.

Have to flip between techmetric and autoflow Review collected by and hosted on G2.com.

Quick ability to text customers. Ability to have multiple inspections. Good reporting. Review collected by and hosted on G2.com.

N/A They provide enough information about how to maximize this tool, we just haven't done it yet. Review collected by and hosted on G2.com.

They are constantly seeking feedback and looking to improve their processes. Review collected by and hosted on G2.com.

I wish there was an advanced user class to cover the fine details of the program. There are a ton of capabilities I feel we are not using. Review collected by and hosted on G2.com.

Comstomsiable format. Texting features keep my customer informed as to what is going on with their vehicles Review collected by and hosted on G2.com.

You have to set everything up. The problem with being customizable is you have to set it up. Review collected by and hosted on G2.com.