Show rating breakdown
Save to My Lists
Claimed
Claimed

Top Rated AtomChat.io Alternatives

AtomChat.io Reviews & Product Details - Page 3

AtomChat.io Overview

What is AtomChat.io?

AtomChat uses Generative AI to Automate Customer service inquiries and Lead generation, improving customer satisfaction and lead conversion via Messaging. Here you can find some Key features: - Automation with Gen Ai to respond 24/7 to all your messages: If you receive many conversations on WhatsApp, or any conversational channel, and your service advisors cannot respond on time, or give them priority, with Atom you have an automation that allows you to respond to your customers in seconds, transfer them to an advisor, qualify them, and follow up on them. - Empower your teams with mass messaging via WhatsApp and automatic response workflows: Atom allows you to manage mass message campaigns and automatically respond to thousands of customers, without worrying about your agents getting overwhelmed by receiving many responses. - Visibility and traceability of your Marketing efforts and strategies: Atom has a complete module with real-time reporting on the results of your Ads campaigns, qualified leads, conversion, and service levels. - We integrate to your preferred platform We also integrate with major platforms like HubSpot, Salesforce, Talkdesk, and Facebook Marketing so you have the follow-up you need to sell more. We are Meta Select Business Partners!

AtomChat.io Details
Languages Supported
English, French, Portuguese, Spanish
Show LessShow More
Product Description

Atom helps companies Automate sales by engaging customers via the messaging apps they use. Think Klaviyo for WhatsApp with more in depth automation and a true conversational experience within messaging.


Seller Details
Year Founded
2019
HQ Location
Simpsonville, US
LinkedIn® Page
www.linkedin.com
100 employees on LinkedIn®
Description

ATOM automatiza y simplifica tus canales de mensajería para alcanzar un servicio excepcional y un incremento de 3x en Ventas.


Erick H.
EH
Overview Provided by:

Recent AtomChat.io Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Tecnologia y atención humana! Gran equilibrio"
Pasamos por más plataformas que solo nos crearon conflictos, ahora ATOM nos da fluidez, el soporte / atención es buenísimo y pensamos ahora más en ...
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Mejora en comunicación y servicio al cliente"
ATOM ha transformado la manera en que gestionamos la comunicación con nuestros clientes y equipo interno. Gracias a su facilidad de uso y herramien...
JV
Julián V.Mid-Market (51-1000 emp.)
5.0 out of 5
"A very good experience"
The entire onboarding process and the support from ATOM was very good. Customer service, response time, and support were always exceptional and als...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

AtomChat.io Media

AtomChat.io Demo - Integrations
Integrate you Messaging channels to Hubspot, Salesforce, Facebook Marketing our more than 2,000 apps via Zapier!
AtomChat.io Demo - Flowbuilder
Easily build your WhatsApp Chatbot for inbound and outbound campaigns
AtomChat.io Demo - Agent Inbox integrated to Hubspot
Trasnfer your Chatbot interactions to your Agents and integrate data bidirectionally with Hubspot!
Answer a few questions to help the AtomChat.io community
Have you used AtomChat.io before?
Yes

34 AtomChat.io Reviews

4.8 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
34 AtomChat.io Reviews
4.8 out of 5
34 AtomChat.io Reviews
4.8 out of 5

AtomChat.io Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for AtomChat.ioQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
JG
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI
What do you like best about AtomChat.io?

Since I discovered Atom.io, my development experience has taken a surprising turn. This platform captivates with its intuitive interface and its ability to integrate effortlessly into any workflow. Throughout my use, I have found a series of aspects that really stand out and have kept me loyal to this tool. One aspect I cannot overlook is the efficient support that Atom.io offers. The responsive feedback from the community and developers ensures that any issue that arises is addressed quickly. Additionally, the regular updates demonstrate a commitment to continuous improvement and adaptation to the changing needs of programmers. This combination of support and constant evolution gives me confidence in the future of the platform. Review collected by and hosted on G2.com.

What do you dislike about AtomChat.io?

I must mention that, regarding the less favorable aspects, I have noticed the absence of visual aids or tooltips in certain areas. These small indications could make a big difference, especially when creating templates. Including precise instructions on when to use emojis or other elements could further simplify the experience for users, especially for those who are just starting. Review collected by and hosted on G2.com.

What problems is AtomChat.io solving and how is that benefiting you?

has been my essential ally in revolutionizing our customer service processes in the company. By integrating HubSpot and WhatsApp, we have managed to address inquiries and concerns through WhatsApp flows, as well as send relevant notifications related to support tickets. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about AtomChat.io?

It is a practical tool and has helped us to improve the commercial process. Review collected by and hosted on G2.com.

What do you dislike about AtomChat.io?

There is room for improvement in terms of automation robots to make the process more user friendly. Review collected by and hosted on G2.com.

What problems is AtomChat.io solving and how is that benefiting you?

Improved contactability with our customers as well as automation and performance measurement. Review collected by and hosted on G2.com.

Reyna P.
RP
Gerente de operaciones
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about AtomChat.io?

Atom bring the view about the meter the level of service about the conversation from the asignation to the answer time from the agents and this help us about to take the focus in the oportunities to increase the sales end

The advantage of atom is that it allows you to create your flows according to the needs of your business and the marketing strategy that we can add Review collected by and hosted on G2.com.

What do you dislike about AtomChat.io?

Actually everything is usefull en ATOM.

The shape of the masive Assigning conversations Review collected by and hosted on G2.com.

What problems is AtomChat.io solving and how is that benefiting you?

The implementation of ATOM helps us as a company to increase profits more in the financial aspects for each sales position, and the company changes the strategy from outbound to inbound digital marketing. Review collected by and hosted on G2.com.

MC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
Translated Using AI
What do you like best about AtomChat.io?

the number of tools they have to better reach their customers.

and of course the goodwill. Review collected by and hosted on G2.com.

What do you dislike about AtomChat.io?

It didn't connect to Insta or Meta and we were delayed. But that's it, nothing more. Review collected by and hosted on G2.com.

What problems is AtomChat.io solving and how is that benefiting you?

We can archive and have a backup of all conversations.

We quickly reach solutions for operation and billing problems.

Good tool for campaigns and sales tracking. Review collected by and hosted on G2.com.

HG
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about AtomChat.io?

Atom for me is easy to use, the most helpful for me is the organization and the way of how can export data to analized Review collected by and hosted on G2.com.

What do you dislike about AtomChat.io?

Sometimes ATOM has some issues and the time response to fix issues is so longer Review collected by and hosted on G2.com.

What problems is AtomChat.io solving and how is that benefiting you?

Atom is benefiting for me in how comunicated with all the customers and provided the best experience for them. With my team help me to manage numbers and create strategies Review collected by and hosted on G2.com.

Ronald L.
RL
Gerente de Contact Center
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about AtomChat.io?

The platform itself has been built in a manner that is very flexible and friendly

The team behind the scenes are very supportive and prompt Review collected by and hosted on G2.com.

What do you dislike about AtomChat.io?

For us the challenge areas with something we would like to see different are being explored already. For example measuring responses time during the conversations Review collected by and hosted on G2.com.

What problems is AtomChat.io solving and how is that benefiting you?

Customers contacting or to be contacted in a different channel rather than phone

Customers being self served Review collected by and hosted on G2.com.

Carlos Raúl A.
CA
Digital Marketing and Innovation Manager Hyundai
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about AtomChat.io?

Personalized attention. They're on top of everything, Atom has a very professional team. It is really exiting to work with them. They use top notch technology! Review collected by and hosted on G2.com.

What do you dislike about AtomChat.io?

Hard to tell! Maybe I find it difficult to interprétate some concepts because it's really new what they're offering. On the other side they explain everything really well. Review collected by and hosted on G2.com.

What problems is AtomChat.io solving and how is that benefiting you?

Real time AGI. Review collected by and hosted on G2.com.

David T.
DT
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
Translated Using AI
(Original )Information
What do you like best about AtomChat.io?

The ability to integrate with different CRMs and the creation of personalized workflows for customer service from different business lines for the same company Review collected by and hosted on G2.com.

What do you dislike about AtomChat.io?

The solution times for different specific needs Review collected by and hosted on G2.com.

What problems is AtomChat.io solving and how is that benefiting you?

Mass campaigns via WhatsApp, inbound and outbound flows for a call center, and personalized attention Review collected by and hosted on G2.com.

JE
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about AtomChat.io?

Being able to classify clients through classifications that lead us to make better decisions. Review collected by and hosted on G2.com.

What do you dislike about AtomChat.io?

When they make updates, the actions tend to be misconfigured. Review collected by and hosted on G2.com.

What problems is AtomChat.io solving and how is that benefiting you?

Provide better customer service and increase the sales Review collected by and hosted on G2.com.

Orlando S.
OS
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about AtomChat.io?

Reporting and setting up automated tasks. Review collected by and hosted on G2.com.

What do you dislike about AtomChat.io?

It does not allow efficient filtering of agent logs. Review collected by and hosted on G2.com.

What problems is AtomChat.io solving and how is that benefiting you?

1. SLA (Service Levels)

2. Classify and automate conversational flows.

3. Reporting. Review collected by and hosted on G2.com.