AtomChat.io Features
What are the features of AtomChat.io?
Messenger
- Sequencing
- AI
Channels
- Voice Assistants
Responses
- Customization
- Control
- Route To Human
- Menu bars
- Drip sequences
Platform
- Live chat
- Integrations
- Branding
- Analytics
- A/B testing
- Role-based access
- Collection of information
Top Rated AtomChat.io Alternatives
(34)
4.9 out of 5
Visit Website
Sponsored
AtomChat.io Categories on G2
Filter for Features
Self-Service Experience
Knowledge Base | Provides a repository of information that can be used by those seeking support. | Not enough data | |
Searchable Articles | Makes articles in the knowledge base searchable on the web. | Not enough data | |
Community Forums | Enables users to engage with other users to solve common issues. | Not enough data | |
Mobile Optimization | Optimizes the customer self-service experience on mobile devices | Not enough data | |
Personalization | Gives the user targeted, personalized results based on their activity or preferences | Not enough data |
Self-Service Platform
Branding | Allows users to add custom branding (logos, brand colors, etc.) to self-service portals, chatbots, etc. | Not enough data | |
Automation | Automates some or all operation related tasks | Not enough data | |
Artificial Intelligence | Utilizes artificial intelligence to improve workflows or customer experiences | Not enough data | |
Integrations | Allows easy integrations with applications, such as messenger applications, APIs, and customer support tools | Not enough data |
Messenger
Sequencing | Based on 13 AtomChat.io reviews. Mapped-out responses for conversations. | 95% (Based on 13 reviews) | |
AI | Artificial intelligence (AI) and chatbot involvement. This feature was mentioned in 13 AtomChat.io reviews. | 91% (Based on 13 reviews) | |
Live Chat | Live human component of conversations. 12 reviewers of AtomChat.io have provided feedback on this feature. | 88% (Based on 12 reviews) | |
Customization Interface | As reported in 12 AtomChat.io reviews. Quality of interface for designing and customizing conversation maps. | 92% (Based on 12 reviews) |
Channels
Social Media | Based on 12 AtomChat.io reviews. Conversations enacted over social media. | 94% (Based on 12 reviews) | |
Website | Based on 12 AtomChat.io reviews. Conversations enacted through embedding or pop-ups on websites. | 90% (Based on 12 reviews) | |
Text Message (SMS) | Conversations enacted through text message (SMS). 12 reviewers of AtomChat.io have provided feedback on this feature. | 58% (Based on 12 reviews) | |
Voice Assistants | Based on 12 AtomChat.io reviews. Conversations enacted through voice assistants. | 71% (Based on 12 reviews) | |
Other | Conversations enacted through other channels. This feature was mentioned in 11 AtomChat.io reviews. | 70% (Based on 11 reviews) |
Customers
Targeting | Based on 12 AtomChat.io reviews. Overall quality of customer targeting based on needs or situations. | 93% (Based on 12 reviews) | |
Profiles | Based on 12 AtomChat.io reviews. Creation and modification of customer profiles based on conversations. | 90% (Based on 12 reviews) | |
Analytics | Reporting based around specific and overall conversation results. 12 reviewers of AtomChat.io have provided feedback on this feature. | 90% (Based on 12 reviews) | |
Lead Gathering | Capture and organization of leads from conversations. 11 reviewers of AtomChat.io have provided feedback on this feature. | 92% (Based on 11 reviews) | |
Sales Conversion | Success rate of conversations leading to customer purchases. This feature was mentioned in 12 AtomChat.io reviews. | 90% (Based on 12 reviews) |
Responses
Personalization | Provides personalized responses to interlocator based on segmentation or past responses. | Not enough data | |
Route To Human | Has tools (e.g. dashboards and reports) to better understand conversations Intelligent Virtual Assistants have had. | Not enough data | |
Natural Language Understanding (NLU) | Can have a natural, human-like conversation with an interlocator. | Not enough data | |
Customization | Customize your chat workflows with rules and automations. 25 reviewers of AtomChat.io have provided feedback on this feature. | 85% (Based on 25 reviews) | |
Control | Control who the chatbot converses with (and when). 25 reviewers of AtomChat.io have provided feedback on this feature. | 90% (Based on 25 reviews) | |
Route To Human | Has the ability to connect interlocator with a human agent when the need arises. This feature was mentioned in 25 AtomChat.io reviews. | 90% (Based on 25 reviews) | |
Menu bars | Based on 25 AtomChat.io reviews. Can provide interlocators with menus, through which they can choose a relevant response. | 92% (Based on 25 reviews) | |
Drip sequences | As reported in 25 AtomChat.io reviews. Can send triggered sequence of automated messages sent on a predefined schedule in a targeted fashion. | 91% (Based on 25 reviews) |
Platform
Conversation Editor | Allows business to edit conversations to meet the unique needs of one's business. | Not enough data | |
Integration | Gives users the ability to update systems, like CRM, based on conversations. | Not enough data | |
Human-In-The-Loop | Allows users to maintain and observe the accuracy and viability of Intelligent Virtual Assistants. | Not enough data | |
Live chat | As reported in 25 AtomChat.io reviews. Provide tools for live chat on one's website. | 85% (Based on 25 reviews) | |
Integrations | Allows easy integrations with applications, such as messenger applications, APIs, and customer support tools. 25 reviewers of AtomChat.io have provided feedback on this feature. | 89% (Based on 25 reviews) | |
Branding | Has the ability to customize look and feel of chatbot to match` company branding. 25 reviewers of AtomChat.io have provided feedback on this feature. | 89% (Based on 25 reviews) | |
Analytics | Gives user the ability to analyze conversations with the chatbot and see its performance. 25 reviewers of AtomChat.io have provided feedback on this feature. | 89% (Based on 25 reviews) | |
A/B testing | As reported in 24 AtomChat.io reviews. Allows users to test the efficacy of various responses through A/B testing. | 87% (Based on 24 reviews) | |
Role-based access | Allows for varying access to chatbot and admin settings, depending on user, their role, etc. This feature was mentioned in 24 AtomChat.io reviews. | 90% (Based on 24 reviews) | |
Collection of information | Based on 24 AtomChat.io reviews. Can collect and store information from interlocators, such as email, phone number, etc. | 90% (Based on 24 reviews) |
Generative AI
AI Text Generation | Allows users to generate text based on a text prompt. | Not enough data | |
AI Text Summarization | Condenses long documents or text into a brief summary. | Not enough data |
Automation - AI Agents
Sales Follow-Up | Allows users to automate responses to customer inquiries across various channels. | Not enough data | |
Customer Interaction Automation | Allows users to automate responses to customer inquiries across various channels. | Not enough data | |
Lead Generation | Allows users to automate the process of generating and qualifying sales leads. | Not enough data | |
Document Processing | Allows users to automate the handling, processing, and management of documents. | Not enough data | |
Feedback Collection | Provides users the ability to automate the collection and analysis of feedback from customers, employees, or other stakeholders. | Not enough data |
Autonomy - AI Agents
Independent Decision Making | Allows the AI agent to learn from interactions and adapt its responses accordingly. | Not enough data | |
Adaptive Responses | Allows the AI agent to learn from interactions and adapt its responses accordingly. | Not enough data | |
Task Execution | Provides the AI agent the ability to execute tasks without requiring constant user input. | Not enough data | |
Problem Solving | Allows the AI agent to identify and resolve issues without user intervention. | Not enough data |
WhatsApp Messaging - WhatsApp Marketing
Transactional Messages | Allows users to establish automated workflows and triggers to deliver transactional WhatsApp messages and notifications | Not enough data | |
Bulk WhatsApp Messaging | Enables users to send mass WhatsApp marketing campaigns | Not enough data | |
Conversational Messaging | Facilitates two-way WhatsApp messaging to encourage subscriber engagement and loyalty | Not enough data | |
Personalization | Offers features for personalizing WhatsApp messages based on customer information or past behavior | Not enough data | |
Promotional Messages | Allow users to share promotions with subscribers via WhatsApp | Not enough data | |
Automated Replies | Provides automated WhatsApp message replies to recipients | Not enough data |
WhatsApp Business Platform - WhatsApp Marketing
Segmentation | Deliver tailored promotions to specific audience segments | Not enough data | |
API Integration | Facilitates the integration of WhatsApp messaging into existing business applications through WhatsApp Business API | Not enough data | |
WhatsApp Commerce | Allow customers to browse, discover, research, purchase, and complete payment in real-time | Not enough data | |
Analytics | Provides analytics on opt-ins, open and delivery rates, and click-throughs | Not enough data |
