AtomChat.io Pros and Cons

Allows a more personalized approach and service with our patients. Review collected by and hosted on G2.com.

A little its constant updating so that the platform is agile Review collected by and hosted on G2.com.

Atom chat allows you to have all your client conversation in one space. It is very easy to use, you have quick texts, ability to create flows, and to change your flows. Above all, the humans that work there are great and solve any questions very quicly. As a healthcare company that has been essential. We transition to them on 2022 and it was very easy. Review collected by and hosted on G2.com.

Sometimes on updates we had some errors, to be honest most of the were fixed quicly. Review collected by and hosted on G2.com.

I love how intuitive the interface is and how easy it becomes to operate. Review collected by and hosted on G2.com.

The support can improve, although they have always been there for us. Review collected by and hosted on G2.com.

It has been great for tracking to recover sales in abandoned carts and canceled purchases, and very functional with quick responses for attending to our customers. Review collected by and hosted on G2.com.

Only at the beginning is the configuration a bit complicated, but once mastered, everything is very easy. Review collected by and hosted on G2.com.

allows us to reach our customers more quickly Review collected by and hosted on G2.com.

the configuration of the flows but we had good support for the implementation Review collected by and hosted on G2.com.

A tool that has helped us a lot as a company, and with professionals very willing to collaborate to make everything happen. Review collected by and hosted on G2.com.

Some minimal topics, that are working on new functionalities Review collected by and hosted on G2.com.

The magic of Atom is great, its help in quickly creating templates and quick responses is fantastic, the support from the support team prevents you from panicking.

We have increased interactions with our customers, generating greater use of the tool. With marketing campaigns, we can quickly implement advertising.

The possibility of integration with HubSpot makes its use even better. Review collected by and hosted on G2.com.

so far it has been great to use ATOM, nothing displeases me, Great Platform Review collected by and hosted on G2.com.

Es una plataforma que nos ha facilitado mucho la interacción con nuestros clientes, la IA es una herramienta muy util, la reporteria y asistencias del bot. La sincronización para cubrir todos nuestros canales ha sido muy util. Las asistencia para nuestras dudas también ha sido buena, fue sencillo de integrar. Review collected by and hosted on G2.com.

La dependencia a utilizar plantillas para automatizar ciertas cosas. Review collected by and hosted on G2.com.

They always present new features and study the client's requirements for a better solution. Review collected by and hosted on G2.com.

does not have an app for agents who use mobile in their day-to-day Review collected by and hosted on G2.com.

- Efficient Time Management: allows you to schedule automatic responses or predefined templates, helping you save time by not having to draft repetitive responses over and over again.

- Quick Responses: You can use predefined quick responses to swiftly reply to common inquiries without having to write everything from scratch.

- Consistency: You maintain a consistent and professional response by using templates or pre-designed responses, ensuring that the tone and information are coherent.

- Scheduled Messages: You can schedule responses to be sent at specific times, which is useful for maintaining communication regardless of your availability at that moment.

- Keeping Communication Active: Even when you are busy, the application can automatically respond to messages, demonstrating that you value communication and are committed to your contacts.

- Tracking: offers tracking functions, allowing you to track which messages you have responded to and which need your attention. In conclusion, it makes communication more efficient, professional, and organized in the business environment. Review collected by and hosted on G2.com.

- Stress Reduction: By automating certain responses, you can reduce the pressure to respond immediately to all messages, which can help manage stress.

- Customer Service: It can allow you to provide better customer service by responding immediately. Review collected by and hosted on G2.com.