AskNicely Features
What are the features of AskNicely?
Analytics
- Net Promoter Score (NPS)
- Customer Satisfaction (CSAT) Score
- Customer Effort Score (CES)
- Gamification
Customization
- Stakeholder Management
- Multilanguage Support
- Multiple Branding Support
- Vertical-specific Solutions
AskNicely Categories on G2
Filter for Features
Analytics
Net Promoter Score (NPS) | Calculates net promoter score (NPS) using customer feedback data. This feature was mentioned in 178 AskNicely reviews. | 97% (Based on 178 reviews) | |
Customer Satisfaction (CSAT) Score | Based on 152 AskNicely reviews. Calculates customer satisfaction (CSAT) score using customer feedback data. | 96% (Based on 152 reviews) | |
Customer Effort Score (CES) | As reported in 137 AskNicely reviews. Calculates customer effort score (CES) using customer feedback data. | 93% (Based on 137 reviews) | |
Gamification | Provides gamification tools to incentivize employees to leverage customer feedback insights. This feature was mentioned in 126 AskNicely reviews. | 86% (Based on 126 reviews) |
Customization
Stakeholder Management | Provides insight concerning engagement with various stakeholders in regards to customer feedback and experience. 135 reviewers of AskNicely have provided feedback on this feature. | 89% (Based on 135 reviews) | |
Multilanguage Support | Based on 115 AskNicely reviews. Allow users to create surveys and repond to customer feedback in a variety of languages. | 85% (Based on 115 reviews) | |
Multiple Branding Support | Allows users to deploy surveys and intake feedback data for multiple brands. 117 reviewers of AskNicely have provided feedback on this feature. | 86% (Based on 117 reviews) | |
Vertical-specific Solutions | Vendor provides industry- or role-specific experience management solutions. 117 reviewers of AskNicely have provided feedback on this feature. | 88% (Based on 117 reviews) |
