
Although not designed for it, with the help of Casey and the rest of the team at Armatic, we were able to use the software not only for one time, subscription billing, and even payment plans, but we also managed to mitigate the need for a CRM and reduce our overhead and consolidate our software and database needs. Review collected by and hosted on G2.com.
Nothing. Honestly, because we adopted the use of Armatic as a customer relations tool in order to eliminate the need for our prior CRM, we expected some loss of functionality. However, with the support of Casey, (our rep), we were able to figure out creative solutions in order to replicate and often even improve on pretty much every feature we had come to rely on. Review collected by and hosted on G2.com.
You could provide Intact with functionality that Intacct has not provided. ARMatic has offered us months for free use while reviewing the program and has finally delivered outstanding support for tens of thousands of dollars cheaper that the Intacct Software itself provides connectivity to allow NonIntacct employees to record bill payments. Your technical staff needs time to consider specifications, to formulate ideas and to cover a fraction of the costs of other professional services. Review collected by and hosted on G2.com.
With your site, I have encountered no big problems. While not completely open to a desktop browser, it is very useful for the use of mobile devices of iOS and Android browsers. Review collected by and hosted on G2.com.
They integrate with Gocardless for use with BACS Review collected by and hosted on G2.com.
We had a bad experience with them and had a number of technical issues on their system which meant we were never able to take a promotion live. Didn't think we'd be billed until the issues were resolved but it turns out they were debiting our credit card each month. When we challenged them about this they offered to give us credit for future bills. Given we found their system unsatisfactory, this is no use to us.
From our experience their service is also very slow. Review collected by and hosted on G2.com.
Sending emails with electronic signatures was never as simple as with Armatic, because it is very adaptable and easy to handle, there is less margin for error when executing it and therefore you reduce expenses by paying staff to do the work that the platform will now do electronics. It has the best integration with other platforms. Review collected by and hosted on G2.com.
I am totally satisfied with the program, it has not presented a single failure or inconvenience, so I have nothing bad to say about it. Review collected by and hosted on G2.com.
It is a very reliable and safe work tool that offers very good customer service, makes it much easier to collect money since it has an excellent system of reminders if necessary. This keeps us in touch with our clients without becoming annoying to them. Review collected by and hosted on G2.com.
I really have not found something that I do not like about Armatic, it is a very efficient and safe tool, the integration process really is not that complicated, and once that process is completed the software works perfectly. Review collected by and hosted on G2.com.
The highlights of Armatic rest in the streamlined UX and Dashboard Reporting. I am able to gain visibility into the necessary data points to drive my business unit with confidence knowing the pulse of my clients, employees, and revenue in one centralized platform.
Additionally, referencing SOWs and agreements quickly cuts down on research time between client interactions and better strengthens knowledge exchange between the sales group and the customer success group.
Armatic is a tool that allows me to calibrate expectations across stakeholders internal and external alike, a critically powerful value add for my business. Moreover, the automation provided by Armatic allows for rapid editing and drafting of custom SOWs and leveraging the Slack Integration the appropriate team members and groups are notified as soon as the electronic signature is completed. Review collected by and hosted on G2.com.
It would be great to have a feature that allows for custom dashboard or widget configuration. Review collected by and hosted on G2.com.
Absolutely love the ease of creating multiple cadences and know I can craft specific messaging groups for different classes of my clients. I tried one other service before Armatic and didn't feel the level of control that I have here. Favorite features also include the digital signatures on my quotes. Review collected by and hosted on G2.com.
Wish I could have more formatting control over quote forms but this is minor. Review collected by and hosted on G2.com.
We standardize on Armatic. Every SOW we send routes through this platform. As do payments and subscriptions. I’m not sure where we’d be without it. Review collected by and hosted on G2.com.
Armatic is constantly pushing the envelope on features— I’m not sure I can keep up. Review collected by and hosted on G2.com.
I've been using Armatic since 2016 and the product has been constantly growing its functionality over those years. What initially started as a simple AR automation tool has later acquired the document e-signing and customer feedback functionality to name a few. However, with all those features being added, the AR module remains to be the core part of the service with the support of new integrations and payment providers. Review collected by and hosted on G2.com.
It may take some time to understand all the features and thing that are possible on the system. Review collected by and hosted on G2.com.
I love that cadences go out to clients to send reminders on invoices they may have missed and links those client's right back to their portals to make payments. Review collected by and hosted on G2.com.
I don't like having to manage my own to-dos and wish there were an easier way to scroll through them. Review collected by and hosted on G2.com.
Efficiency and support. My questions have been answered quickly and effectively. The quality of our work has improved since we started using Armatic. Review collected by and hosted on G2.com.
Nothing really...sometimes my loading gets slow.. Review collected by and hosted on G2.com.