As part of a product growth team, this interactive demo tool has been an absolute game changer! It’s so easy to use, with a clean and intuitive UI that makes creating stunning demos in just few clicks. The constant product improvements keep adding value, and the speed is great to have, what used to take us weeks to experiment with now takes just hours.
It’s not just for top-of-funnel demos either; we’ve found great additional use cases like building portfolios, creating personalized demos, and enhancing sales outreach. It’s the best interactive demo product I’ve come across for storytelling and team collaboration. Review collected by and hosted on G2.com.
There’s nothing I dislike, but I do wish I could access more of the enterprise plan features with the paid plan. That would unlock even more potential. Review collected by and hosted on G2.com.
94 out of 95 Total Reviews for Arcade
Overall Review Sentiment for Arcade
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I stumbled on Arcade when I was looking for a simple process for making gifs.
So glad that I did because Arcade has changed so many processes that we had.
Still in early stages, Arcade provides a solution that support how companies communicate both internally and globally with their customers.
Normally, you would see a team use a Figma board to describe their upcoming feature, maybe share a doc, then create a Loom video and eventually create a gif or production video that they share externally. But that takes time and teams continue to iterate.
Arcade lets you take that Figma and make it into a video (Like Loom), but as you go from concept to reality, you don't have to recreate the whole video. You can swap out images or add in new features, change narration and more all on the fly.
PM's can let MKT take over and even CSM iterate on what the others have done.
But the biggest value is that once we have this, their auto-translation feature allows us now to support our global customers providing Closed Captioning or Internationalize Voice Over. Review collected by and hosted on G2.com.
Not really a dislike, but just some challenges.
Like any new tool, there are some learning curves
Collaboration could benefit from some sort of version control process Review collected by and hosted on G2.com.
I love the simplicity of this tool. It's incredibly intuitive and feels very similar to creating the simplest multimedia presentations in the most popular programs. It's so easy to use that I encourage other teams to create demos on their own.
Previously, our process involved gathering data, preparing materials for stakeholders, and then going through a review process. Now, that no longer makes sense—recording a demo is 95% faster. The simplicity of Arcade can save several hours of collaboration on a project. Review collected by and hosted on G2.com.
I miss the option to create screenshots from a single video file automatically. Right now, it has to be done manually. AI could easily recognize all the key frames and automatically generate separate views. Review collected by and hosted on G2.com.
Arcade is a very easy-to-use yet powerful tool. I especially appreciate how seamless it is to weave together interactive elements, screenshots, video recordings, and content from previous arcades. It has thoughtful details for you to customize content. I've also been impressed with the quick support provided by their team when I've researched best practices or reached out with questions. While we originally used arcades just for sales purposes, we are now expanding to support and training uses cases based on the flexibility and utility of making short interactive demos. I have also seen new features be released over the past severl months since I first started using Arcade. Review collected by and hosted on G2.com.
Arcade is currently only available within Chrome, which is a helpful workhorse for most use cases but would love the ability to run it on my computer or via other web browsers in the future. Review collected by and hosted on G2.com.
Arcade provides our business an interactive experience of our product, which can be difficult to explain without showing. The platform is intuitive, making it easy for us to build demos quickly with the chrome extension.
Arcade also integrates nicely into our CRMs and other parts of our tech stack so we can track the key accounts engaging with our arcades. Review collected by and hosted on G2.com.
Although Arcades can be easy to build using the chrome extension, I do find myself sometimes spending longer than I'd like tweaking the experience. I'm looking forward to trying the new HTML Capture, which lets you modify page elements. Review collected by and hosted on G2.com.
First of all, AI voices are amazing; they don't sound robotic, they have great intonations, and, most of all, they are of great quality. We have tested different tools, and the "good" voices always cost extra and were not that good.
Adding the text for the voice-over to read is also super simple and great. The fact that you can embed the videos, turn them into gifs, and share the content easily makes the whole process much simpler. Review collected by and hosted on G2.com.
I wish there had been more flexibility regarding the size and shape of the zones that needed to be highlighted or zoomed in. I would love for call-outs to link to external content and not just other sections of the app ie. another video or documentation (might be possible, but I have not succeeded). Review collected by and hosted on G2.com.
Trust me it is very useful and helpful for creating Arcades and videos with different voiceovers option.
I have been using the Arcade for more than a year now.
It is very easy to use for a new user as it easily gets integrated on your browser with just a download from the arcade website.
In terms of customer support. the Team has been exceptional in handling any queries at any given time.
I use the Arcade everyday. Review collected by and hosted on G2.com.
I do not like the speed to the UI, it lags and takes time to load arcades.
The collection feature can store upto 30 arcades. Review collected by and hosted on G2.com.
It took me less than 3 minutes to be fully convinced that Arcade was what I was looking for. It couldn't be easier to record Arcades to include in our user guides, or to send to customers when they're unsure about how to take some steps. Review collected by and hosted on G2.com.
The per-seat pricing model doesn't quite align with how we see the value, as some of our team need to use it occasionally, and some only need it to browse the arcades we've recorded. Review collected by and hosted on G2.com.
Very simple and intuitive experience do record and edit a demo. The setup was really quick as well. And also I didn't need to reach any person of the support or cs team to get things done. Review collected by and hosted on G2.com.
It's not specifically about the tools, but the editing part of the process takes too much time. Review collected by and hosted on G2.com.
Its very intuittive, easy to use and beautiful.
Its my preference of choice in recording interactive demos Review collected by and hosted on G2.com.
Mainly price, we are a small team and a startup so paying such a high amount in SaaS for product that we dont use daily is a lot.
And i dont feel like the free plan with 3 video only is a good ramp for our setup.
I would love a pricing plan adjusted to teams like ourse so first year is free and then you pay for the normal usage. Review collected by and hosted on G2.com.
Very intuitative for marketing teams to build interactive product demos to demonstrate the product in action - has been a massive improvement for us to engage with leads without driving people to a one on one demo. Enables us to move prospects through the funnel faster and have more meaningful conversations. Review collected by and hosted on G2.com.
Form embeds are a bit clunky, so if you want to pipe data directly into Hubspot, it may require a bit of custom work. Not impossible, but takes a bit of configuration. Review collected by and hosted on G2.com.
