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Apty Reviews & Product Details

Yanesa D.
YD
Financial Systems Analyst
Enterprise(> 1000 emp.)
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Verified Current User
Review source: Seller invite
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What do you like best about Apty?

I like how easy it is to use Apty and how helpful it has been to our team. The Apty team has been wonderful and helping us implement Apty as well. Review collected by and hosted on G2.com.

What do you dislike about Apty?

I can't think of anything that I dislike about Apty. The tool is great and so is the team. Review collected by and hosted on G2.com.

What problems is Apty solving and how is that benefiting you?

Apty is heping us with consistency throughout our organization. It helps us with making sure everyone is informed of our standards and policies. Review collected by and hosted on G2.com.

Response from Sonam Jain of Apty

Thanks for your amazing response, Yanesa.

Apty Overview

What is Apty?

Apty is the leading enterprise Digital Adoption Platform (DAP), trusted by Fortune 500 companies at the forefront of transformational change. Apty helps digital transformation and change leaders solve the challenge of underutilized enterprise software usage and adoption by delivering essential in-application guidance to users. The product is designed to provide precise guidance directly within any software application interface at the time of need for instant gratification and assistance. By doing so, users can harness the full potential of their enterprise software, utilizing it more efficiently and in alignment with its intended design. Our Digital Adoption Platform significantly bolsters the rate of software adoption, ensuring that the substantial benefits of the organization's software investment are maximized. Our solution analyzes user behavior using AI to guide users seamlessly through tasks, proactively rectify errors, and optimize how users learn new software. Apty customers see reduced training times, decreased time to value, and exponentially more cost savings than those who use traditional digital adoption methods. We’re easy to work with and help you realize the true value of your software investment faster.

Apty Details
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Apty Community
Languages Supported
Arabic, German, English, French, Spanish, Chinese (Simplified)
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Product Description

Accelerate selling, support, and training with Apty's Workflows real-time step-by-step guidance for your prospects, customers, employees or partners in their precise moment of need. Apty also ensures data accuracy, automates documentation, and streamlines cross-application processes. All with zero integration or changes to your underlying website or application required.

How do you position yourself against your competitors?

Apty is a Digital Adoption Platform that helps enterprise optimize their business processes. Successful digital adoption involves both guiding people through new critical software applications and proactively pushing them to complete new processes. Only Apty combines the power of on-screen guidance with the time-saving automation of proactive process compliance.


Seller Details
Seller
Apty
Year Founded
2018
HQ Location
Austin, Texas
Twitter
@Apty_io
445 Twitter followers
LinkedIn® Page
www.linkedin.com
69 employees on LinkedIn®
Description

Apty, a cloud-based software solution, helps enterprises streamline their operations and increase efficiency through guided employee experiences and proactive analytics that accelerate digital adoption and process compliance. Using Apty’s successful best practices methodology for digital adoption, enterprises can increase employee engagement and improve data hygiene. Every month millions of users worldwide use Apty to learn web-based apps and excel in their job at leading companies like Delta, Hitachi, Mary Kay, Wiley, and many more. Apty - Digital Adoption Done Right! Apty’s all-in-one platform empowers you with reliable data that enables informed decision-making to increase your application ROI and employee productivity.


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Recent Apty Reviews

DH
Dylan H.Enterprise (> 1000 emp.)
5.0 out of 5
"A Truly Robust & Easy to Use DAP"
Apty is excellent for user adoption, training, and onboarding. The tool makes it easy to develop workflows and the like, which makes development tu...
Verified User
C
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Holy Book for Workday"
1. Ease of accessing the Need help widget of Apty in workday. 2. And it helps to resolve our problems when we get stuck somewhere in workday by gi...
Verified User
C
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Apty Review"
The new content analytics dashboard is fantastic.
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Apty Media

Apty Demo - Apty - Content Performance Dashboard
Apty - Content Performance Dashboard
Apty Demo - Apty - Activity Funnel Dasboard
Apty - Activity Funnel Dashboard
Apty Demo - Apty - Activities Engagement Dashboard
Apty - Activities Engagement Dashboard
Apty Demo - Apty - Goals Dashboard
Apty - Goals Dashboard
Apty Demo - Apty - Help Widget
Apty - Help Widget
Apty Demo - Apty - Validation
Apty - Validation
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133 out of 134 Total Reviews for Apty

4.7 out of 5
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133 out of 134 Total Reviews for Apty
4.7 out of 5
133 out of 134 Total Reviews for Apty
4.7 out of 5

Apty Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
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Overall Review Sentiment for AptyQuestion

Time to Implement
<1 day
>12 months
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<6 months
48+ months
Ease of Setup
0 (Difficult)
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DH
Product Owner (Apty)
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Apty?

Apty is excellent for user adoption, training, and onboarding. The tool makes it easy to develop workflows and the like, which makes development turnaround very fast-paced. In addition, it's very simplistic to use from the end-user and developer perspective since Apty lives in the browser as an extension. I couldn't imagine a better product in this realm. I would highly recommend it to any team that struggles with user acceptance, training, onboarding and/or process alignment. Review collected by and hosted on G2.com.

What do you dislike about Apty?

There isn't much to dislike. Previous complaints about the software have been wholly addressed and now exceed expectations. Review collected by and hosted on G2.com.

Recommendations to others considering Apty:

If you are unsure about Apty, request a demo. Their teams are EXCELLENT and can answer any questions you may have. Apty is the best tool I've experienced which aids in adoption, training, and SOP alignment across any web application. Review collected by and hosted on G2.com.

What problems is Apty solving and how is that benefiting you?

The main problems we're solving revolve around user acceptance, user training, business SOP alignment, and system adoption. We've realized that even with hands-on training, folks do tend to forget some of the specifics surrounding tasks. Apty solves that by always being available for use. Review collected by and hosted on G2.com.

Response from Mohd Azam of Apty

Thanks for your feedback, Dylan. Means a lot to us! As you rightly pointed out, our aim for APty has always been to keep it simple from the end-user perspective. We’re constantly refining the product to make your experience seamless and delightful. Check out our Support page to know more about all the cool stuff we’ve been working on!

CP
Content Analyst
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Apty?

Apty's tools are easy to learn and use, and their team provided excellent support in addressing any questions or issues during implementation. Thanks to the training and education from Apty's dedicated and knowledgable team, I feel confident in our team's ability to manage existing and future implementations going forward. Additionally, the breadth and depth of Apty's analytics provides us with unparlleled insights into user activity that has and will continue to directly inform key business decisions. Review collected by and hosted on G2.com.

What do you dislike about Apty?

A few aspects of the tool are less reliable than others, which required us to utilize more intricate solutions that may be harder to replicate in the future. Review collected by and hosted on G2.com.

What problems is Apty solving and how is that benefiting you?

Low user adoption -- Makes processes easier for users, reducing the number of support tickets and time spent addressing them.

Poor data quality -- Less rework needed.

Communications -- Best way we've found to reach our users with announcements. Review collected by and hosted on G2.com.

Response from Sonam Jain of Apty

Thanks for your review, Casey.

JH
Project Management
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Seller invite
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(Original )Information
What do you like best about Apty?

I like the interface, it is intuitive to implement and integrate into an existing system and helpful, also modular to enable interfacing with multiple different sorts of domains. It's useable often and there is good support when issues arise. Review collected by and hosted on G2.com.

What do you dislike about Apty?

Their asset export needs just a teeny bit of work, occasionally a screenshot will be missing in an export, but overall very minimal quibble for a solid platform. Review collected by and hosted on G2.com.

What problems is Apty solving and how is that benefiting you?

Bringing a simple solution to SAAS training! Review collected by and hosted on G2.com.

Response from Sonam Jain of Apty

Thank you for your feedback, Josh. We are happy to be your DAP partner.

Verified User in Information Technology and Services
CI
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Apty?

Apty is an easy to use software, with an excellent Customer Success team and rapid support. They also provide best practices and recommendations based on use cases and problems that we want to solve for, which help the ideation and I don't feel like I have to figure everything out. Review collected by and hosted on G2.com.

What do you dislike about Apty?

DAPs are hard. Creating content requires good zooming in on issues and problems. Good content design is both art and science just like good instruction or psychology, which is highly underappreciated and valued in the technology, adoption, and change management space. Review collected by and hosted on G2.com.

What problems is Apty solving and how is that benefiting you?

Apty is helping us with onboarding and change management.

With Apty, we can avoid the training cost and LMD documentation.

We are able to leverage the data to measure software utilization and measure how our users and organizations use our software. Review collected by and hosted on G2.com.

Response from Sonam Jain of Apty

Thank you. We are happy that Apty has helped you reduce training costs and LnD documentation.

Verified User in Human Resources
CH
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Apty?

1. Ease of accessing the Need help widget of Apty in workday.

2. And it helps to resolve our problems when we get stuck somewhere in workday by giving tooltips, workflows and may more.

3. The way we configure/implement the workflows in Apty is very

easy and can be learned by anyone. Review collected by and hosted on G2.com.

What do you dislike about Apty?

The reach of Apty tool to people is less. need to create more awareness to people by conducting webinars.

So that people can more frequently. Review collected by and hosted on G2.com.

What problems is Apty solving and how is that benefiting you?

Workday platform experience Review collected by and hosted on G2.com.

SK
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Apty?

I was apty workflow and entry point creator.I created more than 200 workflows and countless entry points. Its very user friendly to the developer as well as end user. its easy for implementation Review collected by and hosted on G2.com.

What do you dislike about Apty?

For Entry point I was mostly using div elements, but the problem is page elements varied by user so its causing the issue most of the time. Review collected by and hosted on G2.com.

What problems is Apty solving and how is that benefiting you?

We are using it for end user training. Previously we use test scripts for to teach the customer and now through apty user learn themself very easily. Review collected by and hosted on G2.com.

Response from Sonam Jain of Apty

Thanks, Sudharsan. Glad to hear your feedback. Our enhanced content creation interface is one of the fastest to build and publish help content.

Madeline S.
MS
Training and Content Designer
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Apty?

After working with WalkMe in previous roles and vetting multiple DAPs to bring to my company, Apty is the best value. It does everything we need (walkthroughs, analytics) and the service we receive is excellent. Systems training at my company has improved greatly with Apty. Review collected by and hosted on G2.com.

What do you dislike about Apty?

There are some small enhancements that could be made to improve the content creator side (examples: alerts when a walkthrough breaks following a website update, more flexibility with split/jump steps), but this is very nitpicky. Review collected by and hosted on G2.com.

What problems is Apty solving and how is that benefiting you?

We use Apty for internal Learning and Development and as a productivity booster for 5 commonly used websites within our company. Review collected by and hosted on G2.com.

Response from Sonam Jain of Apty

We're delighted to hear that Apty has been a valuable tool for your company's internal Learning and Development. We appreciate your feedback on potential enhancements and will take it into consideration for future updates.

bailey k.
BK
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Apty?

There is a good amount of customization available and I have received fantastic service from their team. Review collected by and hosted on G2.com.

What do you dislike about Apty?

It can be difficult for less technical users to build content within oracle. The element selection feature is not as good as I have seen from other DAPS in oracle. Review collected by and hosted on G2.com.

What problems is Apty solving and how is that benefiting you?

We use Apty in conjunction with simulation-based learning to educate users on new enterprise software Review collected by and hosted on G2.com.

Response from shafiq Walji of Apty

Thank you for sharing! It's awesome to hear about your experience with our Customer Success Team as well as your organization's success in implementing Apty for Enterprise and Mid-Market customers!

We've recently implemented our new algorithm for more dynamic applications like Oracle and look forward to your input on its improvement!

Verified User in Information Technology and Services
CI
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Apty?

Apty has a lot of asset types available. You can use the type you need to match the message you need to communicate. Review collected by and hosted on G2.com.

What do you dislike about Apty?

It is not as integrated as I would like. Especially with the ability to edit text in various places. For example, tooltips must be edited in the studio. Review collected by and hosted on G2.com.

What problems is Apty solving and how is that benefiting you?

Apty is able to provide great support for end users to be able to get the information they need to complete their jobs. Review collected by and hosted on G2.com.

Verified User in Computer Software
CC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Apty?

The new content analytics dashboard is fantastic. Review collected by and hosted on G2.com.

What do you dislike about Apty?

The user interface for the website isn't the best. Review collected by and hosted on G2.com.

What problems is Apty solving and how is that benefiting you?

It is helping users in their cloud based digital transformation. Review collected by and hosted on G2.com.