Apptoto Reviews & Product Details

This app has greatly helped our business with client reminders. We gave it a rating of 9 because we experienced a minor issue where messages were being sent to multiple clients with the same first name, even when the last name didn’t match. After resolving this by ensuring messages only go to the correct phone number, the system has worked smoothly, and we are pleased that only the scheduled client now receives the reminders. Review collected by and hosted on G2.com.

Every new tool comes with a learning curve, and Apptoto is no exception. The only issue we encountered was that it initially sent the same message to contacts with similar first names, like 'Juan' or 'Jose,' without distinguishing between last names. Fortunately, this was easily resolved by adjusting the settings. Since then, we haven't had any problems, and overall, we're very satisfied with Apptoto. Review collected by and hosted on G2.com.

I don't remember it ever going down since 2020 and if I ever need help, I click the text box and am talking to someone live, usually within a minute. Review collected by and hosted on G2.com.

Getting all appointments onto one page to view at a glance is tricky. Needs a customer facing app instead of a website. Review collected by and hosted on G2.com.

As a therapist, It's frustrating to hold time for someone that does not show up or give you advance notice. One of the best parts of Apptoto for me is that it has practically unlimited the no-shows. Review collected by and hosted on G2.com.

I'm being perfectly honest when I say there is nothing I dislike about Apptoto. It meets all my needs and I have been very happy with it. Review collected by and hosted on G2.com.

How accommodating and customized the system is the way you do scheduling, you do not have to change the methodology. The automation is easy and the team is very supporting. Review collected by and hosted on G2.com.

Apptoto is always improving and bringing on new features and updates. Nothing to dislike. Review collected by and hosted on G2.com.

The features are abundant. The customization is robust. The support is prompt and knowledgeable. Getting things up and running the way we wanted to wasn't nearly as complex as I anticipated. Review collected by and hosted on G2.com.

n/a We haven't run across anything that's limited our ability to do what we need to do. Review collected by and hosted on G2.com.

ease of use, quick response from support, integration with google Review collected by and hosted on G2.com.

I have not found any downsides to using apptoto. Review collected by and hosted on G2.com.

Many things: The ability to interface with our CRM program. The ability to easily set up extensie email and sms drip campaigns using that interface. Lastly , access to the owner and programmer Frank Cort. Review collected by and hosted on G2.com.

Not a thing. It gave me everything I was missing in terms of email and sms follow up. Review collected by and hosted on G2.com.

Implementing Apptoto has been so easy. As a sole operator, this has been a huge time saver for me and has saved me from having to employ a receptionist to manage my booking.

The fact that clients can reschedule or cancel their appointments without having to talk to me has been fantastic.

My clients are also commenting on how easy it is to book and it's great that they can see all of my available time slots.

Having different appointment types allows me to see what type of appointment has been booked and allows me to better prepare my day.

It also has been so useful that once the appointment has been booked, a google contact is then created from the information supplied. I am also using the custom fields in the appointment information to collect information from my clients prior to the appointment, this is then shared with other software I use. Review collected by and hosted on G2.com.

I can't find any faults. I have been using it for years and it has saved me so much time and money. Review collected by and hosted on G2.com.

works seamlessly with google calendar and contacts Review collected by and hosted on G2.com.

i have yet to have any major issues with Apptoto. The only small issue that has cropped up is clients replying to the SMS reminder (I would not see this reply) rather than sending me a message. It does clearly state on the SMS message not to reply, however not everyone reads this Review collected by and hosted on G2.com.

They send appointment reminders automatically to our clients. We used to call EACH client to remind them of their appointment and now, Apptoto does it the day the appointment is scheduled, three days prior and the same day! It saves my team so much time and energy!! Review collected by and hosted on G2.com.

Just wish it was integrated with Law Pay (Platform attorneys use to collect payments). Review collected by and hosted on G2.com.