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Apple Remote Desktop Reviews & Product Details - Page 2

Apple Remote Desktop Overview

What is Apple Remote Desktop?

Apple Remote Desktop allows IT administrators to quickly distribute software and remotely access computers across a network.

Apple Remote Desktop Details
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Product Description

Apple Remote Desktop allows IT administrators to quickly distribute software and remotely access computers across a network.


Seller Details
Seller
Apple
Year Founded
1976
HQ Location
Cupertino, CA
Twitter
@Apple
9,801,591 Twitter followers
LinkedIn® Page
www.linkedin.com
169,401 employees on LinkedIn®
Ownership
NASDAQ:AAPL
Phone
+1.408.996.1010
Total Revenue (USD mm)
$274,515
Description

Apple’s three software platforms — iOS, OS X and watchOS — provide seamless experiences across all Apple devices and empower people with breakthrough services including the App Store, Apple Music, Apple Pay and iCloud.

Recent Apple Remote Desktop Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Excellent remote management software"
Easy to setup and use. Overall good remote access speed.
Fernando F.
FF
Fernando F.Small-Business (50 or fewer emp.)
4.0 out of 5
"The Mac Remote Access!"
Apple remote is the only native remote desktop tool for the Mac and it is easy to use.
Harsh P.
HP
Harsh P.Small-Business (50 or fewer emp.)
5.0 out of 5
"Best experience so far"
i had a great experience while i was connected with apple remote support. They helped me resolve my queries i had and suggested the best options. ...
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Apple Remote Desktop Media

Apple Remote Desktop Demo - Apple Remote Desktop
Apple Remote Desktop
Apple Remote Desktop Demo - Apple Remote Desktop
Apple Remote Desktop
Apple Remote Desktop Demo - Apple Remote Desktop
Apple Remote Desktop
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52 Apple Remote Desktop Reviews

4.3 out of 5
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52 Apple Remote Desktop Reviews
4.3 out of 5
52 Apple Remote Desktop Reviews
4.3 out of 5

Apple Remote Desktop Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Apple Remote DesktopQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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David S.
DS
System Support Analyst
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Apple Remote Desktop?

Has everything you need to manage a Mac remotely just like you are in front of it. Push software and updates on the background while user works. View screen and take full control if needed. Review collected by and hosted on G2.com.

What do you dislike about Apple Remote Desktop?

Only sort coming is when a Mac reboots you lose connection. Review collected by and hosted on G2.com.

Recommendations to others considering Apple Remote Desktop:

It can’t be be beat if you have Macs on your network. Review collected by and hosted on G2.com.

What problems is Apple Remote Desktop solving and how is that benefiting you?

It is like sitting infront of the Mac yourself Review collected by and hosted on G2.com.

Tim C.
TC
Service Desk Analyst
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Apple Remote Desktop?

The ability to see and inventory all macOS machines on your subnet, and perform remote management and remote tasks. Review collected by and hosted on G2.com.

What do you dislike about Apple Remote Desktop?

Some of the UI needs a good improvement. Review collected by and hosted on G2.com.

Recommendations to others considering Apple Remote Desktop:

An amazing tool for deployment and management! Review collected by and hosted on G2.com.

What problems is Apple Remote Desktop solving and how is that benefiting you?

Mass deployment of software, Hardware Inventory, SOE Build (Deploying a workflow of software to provide end users with a similar subset of software, and usability to what they are used to) Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
UP
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Apple Remote Desktop?

I like the ability to keep track of my assets and also be able to auto install packages without having to go to the physical machines to help support my staff. Review collected by and hosted on G2.com.

What do you dislike about Apple Remote Desktop?

I wish the cost was not so steep so more people could use the product Review collected by and hosted on G2.com.

What problems is Apple Remote Desktop solving and how is that benefiting you?

I am using the product to remote into staff members machines to resolve minor issues all the way up to major issues and installation of applications and printers without having to go to them, this is very helpful in the COVID times Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Apple Remote Desktop?

Great for managing multiple apple devices (mbp/mb/mba/imacs) Review collected by and hosted on G2.com.

What do you dislike about Apple Remote Desktop?

The scanner can sometimes be a bit irritating across multiple subnets. Review collected by and hosted on G2.com.

What problems is Apple Remote Desktop solving and how is that benefiting you?

ARD is great at deploying packages to multiple devices. This is a beneficial when you need to rapid install new software on a cluster of macs. Review collected by and hosted on G2.com.

YS
T
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Apple Remote Desktop?

I can add and manage my 40 iMacs in my computer lab easily Review collected by and hosted on G2.com.

What do you dislike about Apple Remote Desktop?

I have nothing to dislike about Apple Remote Desktop. It is great😁!! Review collected by and hosted on G2.com.

What problems is Apple Remote Desktop solving and how is that benefiting you?

The teachers in the E2 lab can control the student iMacs and see what everyone is looking at Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Apple Remote Desktop?

Easy to use and reliable when needed. Also safe. Review collected by and hosted on G2.com.

What do you dislike about Apple Remote Desktop?

Mot having enough controls using Remote Desktop. Review collected by and hosted on G2.com.

What problems is Apple Remote Desktop solving and how is that benefiting you?

Sharing and teaching someone else how to use their laptop Review collected by and hosted on G2.com.

José Angel B.
JB
Gerente de Tecnología y Sistemas
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Apple Remote Desktop?

The Scanner of compatible equipment is a great help, because it gives simplicity to the search of the files to use. The color mark on the equipment that is available and those that does not help the network administration much. Additionally, you can choose in each connection the quality of the connection, which allows you to adjust for low bandwidth environments. The information about the version of the OS you connect and the active application also facilitates administration. Review collected by and hosted on G2.com.

What do you dislike about Apple Remote Desktop?

It has several windows to do remote searches on computers. Some of the tools are not working with the latest versions of OS available, for example: opening remote documents through the use of ARD does not automatically open the preview on the local computer. Review collected by and hosted on G2.com.

Recommendations to others considering Apple Remote Desktop:

For a multiple environment of Mac computers, it is a necessary and ideal tool. Review collected by and hosted on G2.com.

What problems is Apple Remote Desktop solving and how is that benefiting you?

It has allowed us to control both servers and mac computers, much more easily. In business environments it is a tool that helps the administration of few equipment, we have maintained greater control of some tools and additionally we have been able to make simultaneous installations easily. Review collected by and hosted on G2.com.

Bryce A.
BA
6th Grade Math Teacher
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Apple Remote Desktop?

Very easy to use, and robust. Apple Remote Desktop provides a wide range of functionality at very low cost. It does network to network very well ( once setup) Review collected by and hosted on G2.com.

What do you dislike about Apple Remote Desktop?

ARD is its inability to map to multiple machines behind a router. Without the proper VPN router setup, you can only specify one machine on the other side of a router ( again without VPN'ing into the whole networks) Review collected by and hosted on G2.com.

Recommendations to others considering Apple Remote Desktop:

Try it for yourself. ARP will not dissapoint. Review collected by and hosted on G2.com.

What problems is Apple Remote Desktop solving and how is that benefiting you?

Working easily on a single computer. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Apple Remote Desktop?

Super helpful and intuitive to manage multiple MacOS machines. Review collected by and hosted on G2.com.

What do you dislike about Apple Remote Desktop?

This isn't cross-platform tech, so it's not helpful when you need a lot of different Ones running Review collected by and hosted on G2.com.

What problems is Apple Remote Desktop solving and how is that benefiting you?

Installing an maintaining machines is one click work without any third-party management software Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Apple Remote Desktop?

I love that I can access my work from home so easily -- much better than carrying around multiple computers! Once you log on to a certain server once, it remembers the pathway so you don't have to enter a bunch of things every time you use it. It is also fairly easy to go back and forth between the remote desktop and your own -- when you switch back to regular desktop the things that you left open on the remote desktop won't close. Review collected by and hosted on G2.com.

What do you dislike about Apple Remote Desktop?

Occasionally the remote desktop takes a while to connect. It also requires a fairly good internet connection, which can be an issue when working remotely (which is kind of the point of the software). Other than that though it meets my needs great. Review collected by and hosted on G2.com.

Recommendations to others considering Apple Remote Desktop:

I think it is a really great resource for companies that cannot afford to purchase work laptops for their employees to work from home. Makes company software extremely accessible. Review collected by and hosted on G2.com.

What problems is Apple Remote Desktop solving and how is that benefiting you?

It's great for accessing software for work without having to also purchase the software for your personal computer. This makes it much easier for people to complete their work from home if they need to. Review collected by and hosted on G2.com.