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Applaud Reviews & Product Details

Verified User in Consulting
UC
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Applaud?

Applaud's HR Bot has seamlessly streaslines our HR processes from onbarding to exit. It is helping our employees in handling any queries they may have about the HR policies and processes. It has an excellent user interfance and very easy to interact. Our employees feel engaged whether they are working from the office or remote. We are able to integrate it very well with our existing systems. Review collected by and hosted on G2.com.

What do you dislike about Applaud?

Overall, Applaud's product features looks good. No specific feature to dislike. Review collected by and hosted on G2.com.

What problems is Applaud solving and how is that benefiting you?

Applaud has automated our HR processes through its AI solution. This has reduced the number of requests that needs to be handled by our HR teams manually. This has saved a lot of time for our teams that resulted us in focusing on more interesting things instead of spending time in answering the queries and managing tasks. Review collected by and hosted on G2.com.

Applaud Overview

What is Applaud?

One place for all your HR services. Made for HR, loved by employees. Applaud surfaces your HR tools, content and tasks in one place for a beautifully intuitive self-service experience, powered by next-gen AI. Applaud focuses on delivering a hyper-personalized experience to every employee so they only ever see what’s relevant to them. Shining a spotlight on the most useful information e.g. pay, leave, benefits so they can access what they need without navigating to another system. With AI powered search and AI assistant, employee productivity sky rockets, they get the answers they need, without ever breaking the flow of work. Products and services: - HR portal: Everything your employees need, in one place - AI assistant: A personal HR helper for every employee - Knowledge management: Your HR content brought together and brought to life - Journeys: A personalized journey to make every moment matter - HR case management: AI powered solutions for smarter, faster employee support. Creator platform: Accelerate innovation without writing code, staying ahead in an ever-evolving world.

Applaud Details
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Product Description

Applaud is the workforce experience layer that makes digital HR simple. Applaud was founded in 2008 by Ivan Harding and Duncan Casemore, driven by a mission to create HR technology that focused completely on the employee. Applaud’s layer is designed to support your existing HR services, reigniting your existing HR technology, not replacing them to deliver one united workforce experience. All your employee and manager services in one place. Easy to use consumer-grade experience, anywhere, any time. Integrates with your current HR content and systems of record. Makes work simple, improves workforce experience


Seller Details
Seller
Applaud
Year Founded
2008
HQ Location
Worthing, GB
LinkedIn® Page
www.linkedin.com
81 employees on LinkedIn®

Dominique V.
DV
Overview Provided by:

Recent Applaud Reviews

Verified User
U
Verified UserEnterprise (> 1000 emp.)
4.5 out of 5
"Applaud elevates employee experience through GenAI HR bot"
Applaud's HR Bot has seamlessly streaslines our HR processes from onbarding to exit. It is helping our employees in handling any queries they may h...
Verified User
U
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"HR Assistant transformed chaos into seamless, tailored harmony with the power of AI"
Applaud is our buddy who redesigned our entire HR site to reflect our unique style. Its user-friendly design and seamless integration make implemen...
Verified User
U
Verified UserEnterprise (> 1000 emp.)
4.5 out of 5
"Unified user experience enhancing employee engagement"
All our HR services across multiple systems are now unified using Applaud’s HR portal. We also have the improved user experience and all our pr...
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Applaud Media

Applaud Demo - The workforce experience layer that makes digital HR simple
Applaud is built to work with your existing processes and technology, not replace them, so you can make change happen without disrupting your systems of record.
Applaud Demo - Streamlined workflow
Automate workflows across departmental and system silos, resulting in faster transaction times, reduced manual data input, and a happier workforce.
Applaud Demo - Digital HR excellence
Fast-track to 5* digital HR services with 30+ best-practice templates, from onboarding to offboarding and everything in between.
Applaud Demo - No-code required innovation
Use the versatile and flexible no-code platform to customize practically anything and rapidly build new services without being dependent on IT or developers.
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22 out of 23 Total Reviews for Applaud

4.6 out of 5
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22 out of 23 Total Reviews for Applaud
4.6 out of 5
22 out of 23 Total Reviews for Applaud
4.6 out of 5

Applaud Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ApplaudQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Mining & Metals
UM
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Applaud?

Applaud is our buddy who redesigned our entire HR site to reflect our unique style. Its user-friendly design and seamless integration make implementation effortless, while AI-powered features and exceptional customer support transform every interaction into a delightful experience. Review collected by and hosted on G2.com.

What do you dislike about Applaud?

While Applaud is a delightful blend of efficiency and creativity, I sometimes wish it had a magic wand for even faster onboarding—because who wouldn’t appreciate a bit of extra sparkle when rolling out new features? Review collected by and hosted on G2.com.

What problems is Applaud solving and how is that benefiting you?

Before Applaud we really struggled to find all the right information and always reaching out to the HR team asking for information or checking with the peers After we have Applaud, now we have employee onboarding into a smooth, user-friendly carriage—complete with personalized journeys, automated nudges, and a touch of AI to answer those pesky questions faster than you can say, "Where’s my benefits package?" It’s not just solving problems; it’s hosting a party where everyone gets to enjoy their own custom features, while I sit back and relish a well-deserved break from HR madness! Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Applaud?

Applaud is easy to customize, implement, and integrate with other underlying systems. The interface is exceptionally user-friendly. Its exceptional customer support team is always available, making it easy for our team to integrate and utilize Applaud's extensive features, including AI-driven insights and mobile accessibility. These features are driving forces to enhance our overall employee productivity and engagement. Review collected by and hosted on G2.com.

What do you dislike about Applaud?

Applaud provides a great user-friendly interface and simple integration options.

However, the initial learning curve for navigating through some advanced features can take a bit of effort for the first time users. Review collected by and hosted on G2.com.

What problems is Applaud solving and how is that benefiting you?

Applaud has solved the problem of inconsistent branding across our different internal systems, custom portals, and HR systems by offering a custom branding feature that allows us to maintain a corporate brand with a logo, color scheme, and font, providing a unified employee experience that enhances employee engagement and reinforces our company’s brand identity.With Applaud we were able to get rid of the frustration associated with disjointed user interfaces and with that we were able to see increase in employee productivity and satisfaction. Review collected by and hosted on G2.com.

Verified User in Mining & Metals
UM
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Applaud?

With its contemporary design, ease of deployment, and customizable features, Applaud redefines the modern HR portal experience. Designed for seamless integration with existing systems, Applaud’s platform components make it suitable for businesses of all types. Applaud’s AI Assistant streamlines workflows for HR and employees by providing instant answers to queries within the organizational knowledge base Review collected by and hosted on G2.com.

What do you dislike about Applaud?

For any company that has to define the intergrations there would be initial hiccups, same here where they have to go through the trainings required. Apart from that i do not see any issues with the Product Review collected by and hosted on G2.com.

What problems is Applaud solving and how is that benefiting you?

With Applaud, employees benefit from a streamlined HR experience through a unified portal where they can access all the information at one place, making HR tasks and services easier and more accessible. The product’s rapid implementation, cost efficiency, and comprehensive mobile app helps in improving the adoption across the organzation. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Applaud?

Applaud is a great fit for our organisation as it delivers the consumer grade end-user experience that Applaud promised.

Its AI features and integrations capabilities certainly improves the user productivity.

They truly have a world-class support team ready to support and resolve any issues quickly. Review collected by and hosted on G2.com.

What do you dislike about Applaud?

Applaud’s AI-powered search is fantastic! But occasionally, it takes a bit longer to deliver the results.

Other than this, using Applaud to do our regular HR tasks is a great experience! Review collected by and hosted on G2.com.

What problems is Applaud solving and how is that benefiting you?

Applaud simplifies the HR services greatly, as it seamlessly integrates with our underlying systems like Workday and other internal legacy systems.

Using Applaud, I am able to view and act on my data spread across multiple systems through one interface, which is intuitive and provides a world-class consumer-grade experience.

Applaud is a game changer for us as we do not have any limits to using the HR system, thereby increasing our employees' productivity. With the Applaud mobile access feature, our employees can engage with HR services unprecedentedly, helping our adoption rates and making HR much more efficient. Review collected by and hosted on G2.com.

Verified User in Mining & Metals
UM
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Applaud?

Applaud's ease of use is truly a game-changer! Its intuitive design and no-code features make implementation seamless, while their outstanding customer support ensures any issues are promptly resolved. It’s a tool we rely on daily, free from the usual headaches! Review collected by and hosted on G2.com.

What do you dislike about Applaud?

It could benefit from a bit more refinement; at times, the interface feels slightly cluttered, making it challenging to locate specific features quickly. However, overall, it’s an excellent tool that significantly streamlines HR processes! Review collected by and hosted on G2.com.

What problems is Applaud solving and how is that benefiting you?

Applaud has transformed the chaos of inconsistent branding across platforms into a cohesive, recognizable experience that employees truly engage with no more mismatched logos or colors! The real-time case updates are a game-changer, eliminating endless email chains and keeping everyone instantly in formed. It’s a refreshing upgrade in a sea of outdated systems, streamlining processes and reducing stress for HR. Review collected by and hosted on G2.com.

Verified User in Consulting
UC
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Applaud?

Applaud is our new portal through which all our HR services can be accessed. We no longer have to struggle with our old systems to perform any action. Its intuitive design and user-friendly experience make the system easy to use and navigate. Review collected by and hosted on G2.com.

What do you dislike about Applaud?

Though it is easy to integrate all our existing systems with ease, the initial learning curve is a little challenging. But once you understand the way it is built, you will love to use it, as the system is built to provide the best user experience for HR administrators as well. Review collected by and hosted on G2.com.

What problems is Applaud solving and how is that benefiting you?

Applaud has solved the problem of having one single portal to access all HR and People services with the best user experience. Prior to Applaud, we had multiple internal systems to perform any actions or changes. Applaud has certainly improved employee engagement and producitivity. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
UL
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Applaud?

Applaud stands out as most modern looking HR portal with ease of implementation and ability to configure custom solution.

A seam less integration to any existing ERP systems and its platform components makes the product suitable for any kind of business requirements. Applaud AI assistant makes the life of HR and employees hassle free by answering to any kind of queries within the orgranation knowledge base. Review collected by and hosted on G2.com.

What do you dislike about Applaud?

Platform and the integrations initially requires a training to undergo. Otherwise I dont see any problem with the product. Review collected by and hosted on G2.com.

What problems is Applaud solving and how is that benefiting you?

Applaud provides unified user experience and makes our Employees life easier in addressing all the HR activities via a single access. Implementation time is pretty quick and cost effective. Mobile app support on all the stores and the MDM platform support made the adaptability of the product very high. Review collected by and hosted on G2.com.

Verified User in Consulting
UC
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Applaud?

We were impressed to learn how seamlessly Applaud integrates with our existing systems and offers a great end-user interactive interface. I was initially skeptical about the promised features, but the responsive customer support and the robust AI-driven tools for automating tasks have genuinely digitalized our HR processes like never before. Review collected by and hosted on G2.com.

What do you dislike about Applaud?

While Applaud has significantly streamlined our HR processes, the initial learning curve is steeper. However, once I got the hang of it, the interface proved to be quite intuitive. Review collected by and hosted on G2.com.

What problems is Applaud solving and how is that benefiting you?

With Applaud, we now got a consistent branding (Colors, logos, voice-tone, etc) across platforms offering a unified look that employees recognises and engages happily!. All the changes to data happens in Live, reducing the efforts on HR and employees in back and forth emails, confusion, delays, stress for HR and etc. The real-time case-updates is a huge win! Review collected by and hosted on G2.com.

Verified User in Construction
UC
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Applaud?

Most of our HR Services are AI-enabled, making the employee's lives easier when using any HR service.

HR Chatbot is a great addition to our services as it can answer any query accurately.

Our employees are now able to access policies and ask questions to get the response without having to read through the entire policy document.

A big thanks to our HR team for introducing the people-centric services. Review collected by and hosted on G2.com.

What do you dislike about Applaud?

Can’t think of any improvements as everything works great! Review collected by and hosted on G2.com.

What problems is Applaud solving and how is that benefiting you?

We are able to use HR Bots to get our queries answered without having to wait and depend on HR teams.

As the HR services are now AI supported, we get some great suggestions in terms of relevant policies, FAQ’s and guidance to complete our tasks efficiently. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Applaud?

Applaud is an intelligent system as it offers AI-based search, which can search across any knowledge content and data, making the lives easier for the end user to do their jobs quickly. It provides the best intuitive design and user experience, enhancing employee engagement and productivity. Review collected by and hosted on G2.com.

What do you dislike about Applaud?

Nothing sounds as of now as all the features work great. Review collected by and hosted on G2.com.

What problems is Applaud solving and how is that benefiting you?

Applaud provides the best user experience system with AI powered features which enhances the end user engagement and productivity.

The AI based transactional flow for eg: Absence creation, is very powerful, intuitive and quick as the end user has all the knowledge required at one place and the AI guides the user to apply for an absence with minimal steps based on the historical data. Review collected by and hosted on G2.com.

Applaud