AODocs Reviews & Product Details

A lot of flexibility to design the workflow, assignment of roles, actions and permissions. I like the option to use scripts to automate values, titles, etc. It is great to be able to extract automatically the database in a Google sheet with periodicity and then link it to a Data Studio dashboard to get analytics and visualizations. Review collected by and hosted on G2.com.

It does not have check boxes. The predefined values fields are ok, but when selecting a 2nd level, the selection and visualization is not user friendly. I would like to have more flexibility to design the section where the user has to enter the property values. Titles in bold, increase font, color selection, I would like to have more learning content with real examples and videos. Review collected by and hosted on G2.com.

AODocs integrates with google drive as well as being useful for microsoft office documents. It is flexible when it comes to adding metadata and defining worfklows.

The new API is easy to use and reasonably documented, which will make AODocs easier to work with. Review collected by and hosted on G2.com.

It isn't easy to get files out of AODocs. Exporting more than 30 files becomes very time consuming. This makes AODocs not suitable for those developing large technical files.

The basic package (already expensive) doesn't allow the insertion of fields (e.g. document title, etc.) directly into documents which is also a critical part of managing large technical files.

Templates are not shared across libraries which makes this hard to scale to multiple projects.

It is not possible to link documents across libraries which makes it hard to manage a multi-project QMS.

AODocs has bulk updater which doesn't work well with large datasets.

Loading a document in a library can still take up to 20 seconds.

Technical and commercial support is not responsive. Developing custom scripts requires a lot of guesswork as the documentation set is poor. They generally just want to sell you piecemeal extensions. For a small company, these are often equivalent to hiring someone to do the job manually making it very hard to justify.

Overall, I think we've spent longer trying to work around AODocs limitations than if we'd just developed something simple suited to medical device QMS from commonly available tools. Review collected by and hosted on G2.com.

- easy configuration

- agent is always helpful!!! Review collected by and hosted on G2.com.

the knowlegde based doc/website needs to be filled in with more examples. as sometime I could not find what I want, I send a ticket. Review collected by and hosted on G2.com.

Easy to use. Documents are secure, controlled, and still available to view by all staff. Google-based so all history is maintained. So the programmers listen to our suggestions and have adapted the program to our needs. Review collected by and hosted on G2.com.

No notice of developmental updates. Programmers make changes to the effect location of features and no notice is sent out. Usually, not an issue but a heads-up would be nice that something has changed. This is still happening - no updates are given when changes are made to the system. Review collected by and hosted on G2.com.

I got to say that the customer service it top notch. They actually pay attention and thoroughly review your issue. Review collected by and hosted on G2.com.

I would say the downside is the sales looking to up your package. There is also a downside of the secure folder being hard to work with. Review collected by and hosted on G2.com.

The service staff and our customer service officer are the best things about AODocs Review collected by and hosted on G2.com.

In the world according to our customers they do not like that it hard to search Review collected by and hosted on G2.com.

Many options to suit different business needs. Review collected by and hosted on G2.com.

Had some issues running new process, but since I know how to solve it all is good. Review collected by and hosted on G2.com.

More than one approver can be added. Review collected by and hosted on G2.com.

As admin, I cannot take the confirmation step to the workflow I want. I can take it to intermediate workflows. However, in the workflow, I would like to take it directly to the "publish" screen. However, I don't know how it was set up. For this reason, I realized that he could not. Review collected by and hosted on G2.com.

AODocs offers a world class enterprise content management solution for businesses of all sizes. Around this, they have a great product development, support and professional services team that can help you get the most out of the product, and they are developing a community of like-minded customers who can draw on each other's experiences. With extensions for mass data manipulation, migrations tools from various sources and connectors to other relevant services, the ecosystem of functionality is impressive. Review collected by and hosted on G2.com.

It would be good to further develop the Domain Administration controls to give more transparency about content and usage across the whole tenant.

The Feature Requests forum is a nice idea, but many good upvoted suggestions don't seem to make it onto the roadmap. This is the area where customers convey what they want / need - would be good to give this a bit more priority. Review collected by and hosted on G2.com.

Upon receiving comprehensive instructions, the assigned agent sent me an optional meeting request to ensure I understood. Later that afternoon, he walked me through the process. Made my day/week! Review collected by and hosted on G2.com.

Respectfully, this is not a valid question as I couldn't be happier. This review is long overdue. Review collected by and hosted on G2.com.