AllVoices Pros and Cons

The ease of use and information we are able to gather from our team members that we would not otherwise be able to get. I can confidently say AllVoices has played a critical role in improving our employee experience by giving our people a safe space to share feedback. Review collected by and hosted on G2.com.

There is nothing we dislike, although we would love to increase utilization as a listening channel for our team members to communicate with leadership and our HR team, rather than just a placet to voice frustrations. Review collected by and hosted on G2.com.

It provides a great avenue for report and communication outside of the entanglements of company politics and hierarchy. Easy to set up and use, very responsive support even on the tech side and easy to integrate into any platform when it comes to features like SSO. Review collected by and hosted on G2.com.

I honestly cannot think of any downside. Review collected by and hosted on G2.com.

AllVoices has been a great partner to us to satisfy our compliance needs. The product is simple and easy to use, the team is quick to respond and super helpful, and they are continually updating features to improve the offering. More than a whistleblower and a great choice for any company. Review collected by and hosted on G2.com.

Just wish we would have known about them sooner! Review collected by and hosted on G2.com.

The AI features of the system are amazing and help with the admin work of working a case. Review collected by and hosted on G2.com.

Hard to get a hold of employees that have opened a case Review collected by and hosted on G2.com.

I use AllVoices for a case management system only. It is relatively easy to use for the base functions. It is also a good tool for those less experienced in conducting investigations and to ensure best practices with handling complaints and issues. The cusomter support team is pretty fast at resolving issues that arise. Review collected by and hosted on G2.com.

I don't have enough control over the system as a system admin. And the system doesn't handle email notifications well. As an admin I would expect to be able to update the active employee list myself (note that I have not integrated my payroll system with AllVoices becasue I plan on switching payroll systems and don't want to pay extra to set up the integration if I'm leaving that system). Additionally, I would like to see automated email notificaitons and email reminders go out to other admins regarding open cases even if they are not the "assigned" admin for that case. There is no way to manage notifications. Review collected by and hosted on G2.com.

Anonymity was essential for our selection of this tool Review collected by and hosted on G2.com.

The tool is less used than intended because the reporting structures were not clearly shared through the platform. Review collected by and hosted on G2.com.

It keeps all of our investigations and reports SO organized. Love it! Review collected by and hosted on G2.com.

Sometimes, people email me complaints instead of using AllVoices. I need to remind employees better to send through AllVoices. Not sure if there's a way for me to start a case via AV starting with an email I received. Review collected by and hosted on G2.com.

The anonymous messaging functionality and confidental method to deliver feedback. Review collected by and hosted on G2.com.

Its very expensive for what is is & unintentionally the tool is often used as a substitute for real dialog between two people when resolving issues. Review collected by and hosted on G2.com.

What I like about AllVoices is its holistic approach to reporting software. It opens the door for employee feedback beyond just encouraging employees to report egregious organizational issues. It also encourages feedback surrounding DEI issues in the organization and provides a safe space to ensure confidentiality. It also doesn't feel institutional or punitive. Review collected by and hosted on G2.com.

I haven't experienced any downsides from using AllVoices. It's been a great addition to the tools we, as Human Resources, can give our employees to report issues without feeling afraid of retaliation. Review collected by and hosted on G2.com.

I really love the data that Allvoices gives the organization. I also appreciate the ability to chat back and forth with folks who have submitted grievances Review collected by and hosted on G2.com.

I wish the search function for AllVoices were a little clearer. It would be great to be able to search by words within the submission, search by submitter, search by the person submitting. At this moment it seems like the pro package just offers a standard search bar and it doesn't allow your search to get very granular. Review collected by and hosted on G2.com.