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AllVoices Reviews & Product Details

CH
HR Business Partner
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about AllVoices?

The AI features of the system are amazing and help with the admin work of working a case. Review collected by and hosted on G2.com.

What do you dislike about AllVoices?

Hard to get a hold of employees that have opened a case Review collected by and hosted on G2.com.

What problems is AllVoices solving and how is that benefiting you?

Employee relations cases Review collected by and hosted on G2.com.

AllVoices Overview

What is AllVoices?

AllVoices helps People Teams surface, investigate and respond to workplace incidents more consistently and efficiently. We offer audit-ready documentation, early trend detection, and AI-powered features to save People Teams time on manual tasks. AllVoices is trusted by leading companies, including Sweetgreen, Patagonia, and Duolingo, to make it easy to manage employee relations issues all in one place - that’s why AllVoices was named a leader in the Employee Engagement, HR Case Management, and Whistleblowing categories by G2.

AllVoices Details
Languages Supported
English
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Product Description

AllVoices is a reporting and case management system built for the modern workplace that provides real-time, data-driven insights across a range of issues, including ethics and compliance, equity and inclusion, and culture issues. Through its secure platform, employees can anonymously report any issue directly to their company's leadership. These real-time insights, coupled with an encrypted communication channel and case management system, empower companies to address issues proactively, improving culture, increasing productivity, and mitigating the risk of reputational damage and lawsuits.


Seller Details
Seller
AllVoices
Year Founded
2017
HQ Location
Santa Monica, CA
Twitter
@allvoicesco
408 Twitter followers
LinkedIn® Page
www.linkedin.com
42 employees on LinkedIn®

Emily F.
EF
Overview Provided by:

Recent AllVoices Reviews

CH
Cam H.Enterprise (> 1000 emp.)
5.0 out of 5
"Its Awesome"
The AI features of the system are amazing and help with the admin work of working a case.
Verified User
A
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Communication efficiency"
It provides a great avenue for report and communication outside of the entanglements of company politics and hierarchy. Easy to set up and use, ver...
Mackenzie R.
MR
Mackenzie R.Mid-Market (51-1000 emp.)
4.5 out of 5
"Awesome tool and improving everyday!"
The ease of use and information we are able to gather from our team members that we would not otherwise be able to get. I can confidently say AllVo...
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1 person requested security information

AllVoices Media

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76 out of 77 Total Reviews for AllVoices

4.4 out of 5
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76 out of 77 Total Reviews for AllVoices
4.4 out of 5
76 out of 77 Total Reviews for AllVoices
4.4 out of 5

AllVoices Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for AllVoicesQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Mackenzie R.
MR
Employee Experience Lead
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about AllVoices?

The ease of use and information we are able to gather from our team members that we would not otherwise be able to get. I can confidently say AllVoices has played a critical role in improving our employee experience by giving our people a safe space to share feedback. Review collected by and hosted on G2.com.

What do you dislike about AllVoices?

There is nothing we dislike, although we would love to increase utilization as a listening channel for our team members to communicate with leadership and our HR team, rather than just a placet to voice frustrations. Review collected by and hosted on G2.com.

What problems is AllVoices solving and how is that benefiting you?

An anonymous listening channel - we can have 2 way conversation and truly understand the root causes of some issues and address them early on. Also helps to be able to problem solve WITH the reporter. Review collected by and hosted on G2.com.

Verified User in Restaurants
AR
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about AllVoices?

It provides a great avenue for report and communication outside of the entanglements of company politics and hierarchy. Easy to set up and use, very responsive support even on the tech side and easy to integrate into any platform when it comes to features like SSO. Review collected by and hosted on G2.com.

What do you dislike about AllVoices?

I honestly cannot think of any downside. Review collected by and hosted on G2.com.

What problems is AllVoices solving and how is that benefiting you?

I am on the tech side so I personally have not used it but getting support to help users has been a great experience. Review collected by and hosted on G2.com.

Kiley K.
KK
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about AllVoices?

AllVoices has been a great partner to us to satisfy our compliance needs. The product is simple and easy to use, the team is quick to respond and super helpful, and they are continually updating features to improve the offering. More than a whistleblower and a great choice for any company. Review collected by and hosted on G2.com.

What do you dislike about AllVoices?

Just wish we would have known about them sooner! Review collected by and hosted on G2.com.

What problems is AllVoices solving and how is that benefiting you?

Employees need to feel confident and heard without fear of reprecussions. Review collected by and hosted on G2.com.

Verified User in Food Production
AF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about AllVoices?

I use AllVoices for a case management system only. It is relatively easy to use for the base functions. It is also a good tool for those less experienced in conducting investigations and to ensure best practices with handling complaints and issues. The cusomter support team is pretty fast at resolving issues that arise. Review collected by and hosted on G2.com.

What do you dislike about AllVoices?

I don't have enough control over the system as a system admin. And the system doesn't handle email notifications well. As an admin I would expect to be able to update the active employee list myself (note that I have not integrated my payroll system with AllVoices becasue I plan on switching payroll systems and don't want to pay extra to set up the integration if I'm leaving that system). Additionally, I would like to see automated email notificaitons and email reminders go out to other admins regarding open cases even if they are not the "assigned" admin for that case. There is no way to manage notifications. Review collected by and hosted on G2.com.

What problems is AllVoices solving and how is that benefiting you?

Using AllVoices is a standarized way to maintain records of cases across multiple locations in multiple states. With the dashboard it also offers insight into common issues and trends that allow for a more standardized approach to resolving issues across the multiple locations and states. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
EI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about AllVoices?

Anonymity was essential for our selection of this tool Review collected by and hosted on G2.com.

What do you dislike about AllVoices?

The tool is less used than intended because the reporting structures were not clearly shared through the platform. Review collected by and hosted on G2.com.

What problems is AllVoices solving and how is that benefiting you?

Solves the need for an anonymous reporting channel Review collected by and hosted on G2.com.

Response from Emily Fenech of AllVoices

Hey there! I noticed you changed your review to a 1-star. I'd love to understand what changed recently and what we can do to improve your experience or make this right. Please reach out to me directly at support@allvoices.co (Emily).

Maricela P.
MP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about AllVoices?

It keeps all of our investigations and reports SO organized. Love it! Review collected by and hosted on G2.com.

What do you dislike about AllVoices?

Sometimes, people email me complaints instead of using AllVoices. I need to remind employees better to send through AllVoices. Not sure if there's a way for me to start a case via AV starting with an email I received. Review collected by and hosted on G2.com.

What problems is AllVoices solving and how is that benefiting you?

Keeping parties informed. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about AllVoices?

The anonymous messaging functionality and confidental method to deliver feedback. Review collected by and hosted on G2.com.

What do you dislike about AllVoices?

Its very expensive for what is is & unintentionally the tool is often used as a substitute for real dialog between two people when resolving issues. Review collected by and hosted on G2.com.

What problems is AllVoices solving and how is that benefiting you?

We do our pulse surveys through allvoices and employees can use it as a confidential mechanism to share concerns or feedback. Review collected by and hosted on G2.com.

JS
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about AllVoices?

What I like about AllVoices is its holistic approach to reporting software. It opens the door for employee feedback beyond just encouraging employees to report egregious organizational issues. It also encourages feedback surrounding DEI issues in the organization and provides a safe space to ensure confidentiality. It also doesn't feel institutional or punitive. Review collected by and hosted on G2.com.

What do you dislike about AllVoices?

I haven't experienced any downsides from using AllVoices. It's been a great addition to the tools we, as Human Resources, can give our employees to report issues without feeling afraid of retaliation. Review collected by and hosted on G2.com.

What problems is AllVoices solving and how is that benefiting you?

Our employees are naturally hesitant about making reports in the workplace, as they are concerned about the possibility of retaliation. This allows them to be heard and still feel safe. It increases transparency between administration and our direct service employees and has positively affected the relationship between management and direct service staff. Review collected by and hosted on G2.com.

BS
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about AllVoices?

I really love the data that Allvoices gives the organization. I also appreciate the ability to chat back and forth with folks who have submitted grievances Review collected by and hosted on G2.com.

What do you dislike about AllVoices?

I wish the search function for AllVoices were a little clearer. It would be great to be able to search by words within the submission, search by submitter, search by the person submitting. At this moment it seems like the pro package just offers a standard search bar and it doesn't allow your search to get very granular. Review collected by and hosted on G2.com.

What problems is AllVoices solving and how is that benefiting you?

One of our biggest problems prior to AllVoices is that folks would submit grievances anonymously and then never know their submission's outcome. This created the perception that nothing was being worked on or that it was pointless to submit feedback to the organization. Now we can chat back and forth with folks who offer feedback and keep them updated about the steps we're taking to mitigate the harm. Review collected by and hosted on G2.com.

Tamara M.
TM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about AllVoices?

The ability to follow up with people who submit feedback without compromising the anonymity of the interaction. Review collected by and hosted on G2.com.

What do you dislike about AllVoices?

In order for reporters to respond, they need to open a link on their phone and enter a code on a website just to access the chat, which seems like a complicated process. The platform is so easy to use as an admin, I'd love to see the reporter's experience simplified to match. Review collected by and hosted on G2.com.

What problems is AllVoices solving and how is that benefiting you?

We've been getting more feedback from folks who are comfortable sharing their thoughts knowing that they can have an anonymous platform to do so. This helps us get a better insight into what's actually going on with the employee experience, what our potential weak spots are, etc. Review collected by and hosted on G2.com.