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Albus Reviews & Product Details

Verified User in Leisure, Travel & Tourism
AL
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Albus?

Immediate answers from information that may be hidden within websites or hard to find in shared drives Review collected by and hosted on G2.com.

What do you dislike about Albus?

Sometime it connot answer more nuanced questions Review collected by and hosted on G2.com.

What problems is Albus solving and how is that benefiting you?

Speed of response when information is required Review collected by and hosted on G2.com.

Albus Overview

What is Albus?

Albus helps search for information spread across all your workplace apps from one place. He uses GPT-4 and the latest AI technologies to instantly find the answers you need. He understands contexts in your Slack conversations, the feature specifications in your Jira ticket, your ongoing deals in HubSpot and map all of it together when you ask a question. More importantly, he creates a knowledge graph of all your data so when you ask a question, Albus knows who's the expert for that topic. All of this is made possible in a matter of minutes. It takes at-most 5 minutes to set up Albus, connect your first app and get going. Get started: 1. Connect Albus to your workplace apps that store all your internal data. He supports 30+ apps and more are coming every week. 2. Add your data sources in wikis. Wikis are collections of information for every team, project or department. This lets you segregate information the way it should be. 3. Once you add your data to your wiki, Albus starts training on it. 4. Once trained, you can start asking questions and see him do the magic. 5. As more teammates use Albus, he begins to understand your company better. Over time, his responses improve as well.

Albus Details
Discussions
Albus Community
Languages Supported
German, English, French, Italian, Japanese, Portuguese, Russian, Spanish, Chinese (Simplified), Chinese (Traditional)
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Product Description

Albus is an AI-powered knowledge bot powered by GPT-4. It compiles a comprehensive knowledge base from Google Drive, Notion, Jira, HubSpot, and 100 more apps to answer your employees' questions. By providing a natural language interface, Albus enables team members to ask questions and receive accurate, reliable answers quickly. With Albus, teams can save time, reduce errors, and enhance collaboration by accessing the exact information they need when they need it.


Seller Details
Year Founded
2014
HQ Location
Santa Monica, CA
Twitter
@springroleinc
4,677 Twitter followers
LinkedIn® Page
www.linkedin.com
263 employees on LinkedIn®
Description

Springworks provides a suite of HR technology products, including employee engagement, recognition, and verification tools, designed to enhance workplace culture and streamline HR processes.


Sandeep T.
ST
Overview Provided by:

Recent Albus Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Good for efficiency"
Immediate answers from information that may be hidden within websites or hard to find in shared drives
Verified User
U
Verified UserMid-Market (51-1000 emp.)
3.5 out of 5
"A handy way to help us navigate through a lot of data"
We have only just started using Albus but so far it seems to be a very handy way to navigate through a lot of our internal data and notes, as well ...
NE
Nardus E.Mid-Market (51-1000 emp.)
5.0 out of 5
"Love the Wizzardy of Albus"
The more you use it, the more personal the answers become. At the start, it only gave facts, but now it seems like the answers are becoming more "h...
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Albus Media

Albus Demo - In Slack
Albus's Slack interface
Albus Demo - Integration with Google Drive and 100+ sources
Albus can connect with Google Drive, Hubspot, Jira, Asana and 100+ other data sources to build a comprehensive knowledge base to answer all your employee's queries.
Answer a few questions to help the Albus community
Have you used Albus before?
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66 out of 67 Total Reviews for Albus

4.6 out of 5
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66 out of 67 Total Reviews for Albus
4.6 out of 5
66 out of 67 Total Reviews for Albus
4.6 out of 5

Albus Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for AlbusQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Design
UD
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Albus?

Whenever I have a question, Instead of going through different documents and searching the relevant document I can ask albus and it will do the searching part for me which saves a lot of time. and using albus is super easy just simple english and that is it! Review collected by and hosted on G2.com.

What do you dislike about Albus?

Overall Albus is great, it is well made for slack where maximum teams hangout, so there is nothing to dislike so far. Review collected by and hosted on G2.com.

What problems is Albus solving and how is that benefiting you?

As a new joinee there is alot of information and context that I need to gain in order to perform well and align myself with company values, now in order to read the docs or clear my doubts I do not have to break someone else's workflow and can simply ask albus. Review collected by and hosted on G2.com.

Michael B.
MB
Customer Experience Team Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Albus?

Easy to use, quick answers. We have integrated it easily in our current systems, main,y on Slack and it is a great tool. Review collected by and hosted on G2.com.

What do you dislike about Albus?

It is still learning our processes and products but it learns quickly. So far it will only give a wrong answer once. Review collected by and hosted on G2.com.

What problems is Albus solving and how is that benefiting you?

It is helping with our internal Knowledged database. It is helping our customer exeprince team self serve. They ask it questions and it gives them answers. This is making us more efficent and save son management time. Review collected by and hosted on G2.com.

NS
General Manager of the CDL GROUP
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Albus?

Currently we are in the learning phase with Albus, but we love how quickly it can find information through the thousands of files we uploaded. The intergration process into other applications such as Teams, SharePoint and even local webfiles makes the sharing of information easy and accessable. Review collected by and hosted on G2.com.

What do you dislike about Albus?

The only issue so far that we are currently having with Albus is just understanding what it can't do. Review collected by and hosted on G2.com.

What problems is Albus solving and how is that benefiting you?

Currently right now Albus is helping our employees to find the information that is relavant to them. Such as work from home polices and sick leave. We are a project managment company so most of work is drafting plans for sites Albus is helping us locate old templates based on keywords we used to make the docs. Review collected by and hosted on G2.com.

NE
Antarctica Sales Specialist
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Albus?

The more you use it, the more personal the answers become. At the start, it only gave facts, but now it seems like the answers are becoming more "human". Cooool Review collected by and hosted on G2.com.

What do you dislike about Albus?

Nothing much really. It's just great overall! Review collected by and hosted on G2.com.

What problems is Albus solving and how is that benefiting you?

Giving me answers on smaller details that I tend to forget over time. Review collected by and hosted on G2.com.

Karinna B.
KB
Tech Advocate
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Albus?

I really like how Albus acts as a co-pilot for customer support reps, it helps us do our jobs easier and more efficiently! Review collected by and hosted on G2.com.

What do you dislike about Albus?

It's not always 100% accurate, it needs training. But that comes with time. Review collected by and hosted on G2.com.

What problems is Albus solving and how is that benefiting you?

Currently, we're using Albus in our Slack channel to act as a sort of co-pilot for customer support reps to help them do their jobs more efficiently. Review collected by and hosted on G2.com.

Venus  H.
VH
Customer Service Executive
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Albus?

Very easy to use and address the app, usually quick response and available 24hrs Review collected by and hosted on G2.com.

What do you dislike about Albus?

Needs to build up a lot of knowledge to answer correctly, which takes time. However it is not difficult to integrate with our channels and support documents Review collected by and hosted on G2.com.

What problems is Albus solving and how is that benefiting you?

Easily ask questions and find answers without the need to search through dozens of slack channels and documents Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
UL
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Albus?

We have only just started using Albus but so far it seems to be a very handy way to navigate through a lot of our internal data and notes, as well as our partners. Review collected by and hosted on G2.com.

What do you dislike about Albus?

We are still getting the hang of it so it's hard to say. Review collected by and hosted on G2.com.

What problems is Albus solving and how is that benefiting you?

We have a lot of information stored across a variety of platforms and Albus helps us find the information we need Review collected by and hosted on G2.com.

Jim K.
JK
Sales Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Albus?

Useful application to help my teams get the answers they need without have to surf through endless documents, or, more importantly, ask how to do something to over and over. Also, the development team is on top of it and helpful to getting it set up and problem solving. Impressive customer service and done right. Review collected by and hosted on G2.com.

What do you dislike about Albus?

Somewhat of a challenge to get it up and running. Review collected by and hosted on G2.com.

What problems is Albus solving and how is that benefiting you?

It allows my team members to find the answers to every day questions inside of slack without having to ask a human or spend time finding it themselves by endlessly surfing sops. Review collected by and hosted on G2.com.

Verified User in Internet
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Albus?

What I appreciate most about Albus is its ease of use; the platform is intuitive and user-friendly. It allows for simple integrations with existing systems, which streamlines our daily operations significantly. The ease of implementation is also a standout feature, as it requires minimal effort to get up and running, reducing the workload on our internal departments and ensuring a smooth transition for our team Review collected by and hosted on G2.com.

What do you dislike about Albus?

While Albus mostly meets my needs, there are moments when it takes a minute or more to respond, and occasionally it cannot provide an answer without specifying the exact reason, which can be a bit of a roadblock at times. Review collected by and hosted on G2.com.

What problems is Albus solving and how is that benefiting you?

Albus surely helps streamline internal communication, particularly in handling frequent inquiries. It acts as a central hub for information, reducing the need for back-and-forth emails and helping to find quick resolutions to common questions. This efficiency is a significant time-saver and allows the team to focus on more strategic tasks. Review collected by and hosted on G2.com.

SS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Albus?

Albus has been quite helpful in offering good input whenever I have submitted my writing for assessment. It has provided areas of progress that are very commendable. Furthermore, the Albus development team has provided a direct contact channel so that we may influence Albus' progress and view the roadmap ahead. A fantastic group of folks with an excellent product. Review collected by and hosted on G2.com.

What do you dislike about Albus?

While Albus generally performs admirably, it occasionally struggles to recognise particular terms. This appears consistent with GPT's safety constraints, which attempt to preserve sensitive information. However, when specific phrases must be addressed, it might be a little annoying for the user. Review collected by and hosted on G2.com.

What problems is Albus solving and how is that benefiting you?

It provides me with drafting emails, creating drafts for agencies/consultants, creating simplified processes & also on HR compliance. Helping streamline internal employee issues helping save time and releasing pressure on HR and other departments. I use this platform to compose emails, generate drafts for agencies and consultants, develop streamlined processes, and focus on Human Resources compliance. Additionally, it facilitates the resolution of internal employee issues, thereby saving time and relieving HR of the burden. Review collected by and hosted on G2.com.