Albus Reviews & Product Details

Whenever I have a question, Instead of going through different documents and searching the relevant document I can ask albus and it will do the searching part for me which saves a lot of time. and using albus is super easy just simple english and that is it! Review collected by and hosted on G2.com.

Overall Albus is great, it is well made for slack where maximum teams hangout, so there is nothing to dislike so far. Review collected by and hosted on G2.com.

Easy to use, quick answers. We have integrated it easily in our current systems, main,y on Slack and it is a great tool. Review collected by and hosted on G2.com.

It is still learning our processes and products but it learns quickly. So far it will only give a wrong answer once. Review collected by and hosted on G2.com.

Currently we are in the learning phase with Albus, but we love how quickly it can find information through the thousands of files we uploaded. The intergration process into other applications such as Teams, SharePoint and even local webfiles makes the sharing of information easy and accessable. Review collected by and hosted on G2.com.

The only issue so far that we are currently having with Albus is just understanding what it can't do. Review collected by and hosted on G2.com.

The more you use it, the more personal the answers become. At the start, it only gave facts, but now it seems like the answers are becoming more "human". Cooool Review collected by and hosted on G2.com.

Nothing much really. It's just great overall! Review collected by and hosted on G2.com.

I really like how Albus acts as a co-pilot for customer support reps, it helps us do our jobs easier and more efficiently! Review collected by and hosted on G2.com.

It's not always 100% accurate, it needs training. But that comes with time. Review collected by and hosted on G2.com.

Very easy to use and address the app, usually quick response and available 24hrs Review collected by and hosted on G2.com.

Needs to build up a lot of knowledge to answer correctly, which takes time. However it is not difficult to integrate with our channels and support documents Review collected by and hosted on G2.com.

Immediate answers from information that may be hidden within websites or hard to find in shared drives Review collected by and hosted on G2.com.

Sometime it connot answer more nuanced questions Review collected by and hosted on G2.com.

We have only just started using Albus but so far it seems to be a very handy way to navigate through a lot of our internal data and notes, as well as our partners. Review collected by and hosted on G2.com.

We are still getting the hang of it so it's hard to say. Review collected by and hosted on G2.com.

Useful application to help my teams get the answers they need without have to surf through endless documents, or, more importantly, ask how to do something to over and over. Also, the development team is on top of it and helpful to getting it set up and problem solving. Impressive customer service and done right. Review collected by and hosted on G2.com.

Somewhat of a challenge to get it up and running. Review collected by and hosted on G2.com.

What I appreciate most about Albus is its ease of use; the platform is intuitive and user-friendly. It allows for simple integrations with existing systems, which streamlines our daily operations significantly. The ease of implementation is also a standout feature, as it requires minimal effort to get up and running, reducing the workload on our internal departments and ensuring a smooth transition for our team Review collected by and hosted on G2.com.

While Albus mostly meets my needs, there are moments when it takes a minute or more to respond, and occasionally it cannot provide an answer without specifying the exact reason, which can be a bit of a roadblock at times. Review collected by and hosted on G2.com.