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Akeneo PIM Reviews & Product Details

MF
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Akeneo PIM?

the user friendly interface, it's great to have an intituitive tool nowadays Review collected by and hosted on G2.com.

What do you dislike about Akeneo PIM?

the limit of free channels and some features might not be native Review collected by and hosted on G2.com.

Recommendations to others considering Akeneo PIM:

Very great choice in terms of product management tool; it has everything to ease your catalog management Review collected by and hosted on G2.com.

What problems is Akeneo PIM solving and how is that benefiting you?

teams collaboration and and deletion of xls files Review collected by and hosted on G2.com.

Akeneo PIM Overview

What is Akeneo PIM?

Akeneo is the product experience (PX) company and global leader in Product Information Management (PIM); creating a world where every product interaction is an experience that guides consumers and professionals to the best purchase, anytime, anywhere. Akeneo empowers business leaders with software, education, and an engaged community all focused on the practice of product experience management. Leading global brands, manufacturers, distributors, and retailers, including Chico’s, CarParts.com, TaylorMade Golf, Rail Europe, Kering, and more trust Akeneo to scale and customize their omnichannel commerce initiatives. Using Akeneo’s intelligent Product Cloud, companies can create elevated product experiences with user-friendly and AI-powered product data enrichment, management, syndication, and supplier data onboarding; as well as a comprehensive app marketplace and partner network to meet business and buyer needs. For more information: https://www.akeneo.com

Akeneo PIM Details
Product Website
Languages Supported
Catalan, Danish, German, English, Finnish, French, Croatian, Indonesian, Italian, Japanese, Dutch, Polish, Portuguese, Romanian, Russian, Spanish, Turkish, Chinese (Simplified)
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Product Description

Akeneo PIM is an open source Product Information Management (PIM) system designed for retailers looking for answers to their multichannel needs.

How do you position yourself against your competitors?

In Q2 2021 Akeneo was named a Leader in the IDC MarketScape on PIM. IDC offered special praise for Akeneo’s ease of use, noting that Akeneo clients and partner organizations consistently score Akeneo highly for its UI and overall usability. Akeneo’s users also gave the company an above-average rating for customer support, with customers reporting that Akeneo was very quick to respond to and resolve support requests. The report also notes how technology buyers will increasingly prioritize PIM applications that readily integrate with adjacent technologies. With 130 implementation partners and 90 technology partners for its PIM solution, Akeneo enables online merchants to deliver modern digital experiences that enable them to tell richer stories about their products across the end-to-end customer journey.


Seller Details
Seller
Akeneo
Company Website
Year Founded
2013
HQ Location
Nantes
Twitter
@akeneopim
3,696 Twitter followers
LinkedIn® Page
www.linkedin.com
434 employees on LinkedIn®
Description

Akeneo PIM is an intuitive platform that radically simplifies product information management. This software helps thousands of merchants to centralize and harmonize all their product information and answer their multichannel needs, increasing their productivity and efficiency.


Benedicte F.
BF
Overview Provided by:

Recent Akeneo PIM Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Akeneo is great to use"
What i like th e most about Akeneo PIM is the fact that you can integrade it in any website, and the scaling possibilities are also a great way to ...
Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Great for all things product related"
how easy it is to use and streamline the work.
HR
harish r.Enterprise (> 1000 emp.)
5.0 out of 5
"Suggest to use akeneo for product information"
We can create and store a plenty of product details on the system
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Akeneo PIM Media

Akeneo PIM Demo - Akeneo PIM Dashboard
Akeneo PIM Dashboard
Akeneo PIM Demo - Akeneo PIM Product Form
Akeneo PIM Product Form
Akeneo PIM Demo - Akeneo PIM Product Grid
Akeneo PIM Product Grid
Akeneo PIM Demo - Akeneo PIM Time to Market Insights
Akeneo PIM Time to Market Insights
Akeneo PIM Demo - Akeneo PIM Asset Families
Akeneo PIM Asset Families
Akeneo PIM Demo - Akeneo PIM Tailored Exports
Akeneo PIM Tailored Exports
Hear directly from the Director of Product Data & Marketing of Sealed Air Corporation about his experience with Akeneo, their digital transformation, and the future of product experiences.
Play Akeneo PIM Video
Hear directly from the Director of Product Data & Marketing of Sealed Air Corporation about his experience with Akeneo, their digital transformation, and the future of product experiences.
Hear from a B2B eCommerce Manager on his experience utilizing Akeneo to launch products to market faster and provide B2C level experiences to B2B customers.
Play Akeneo PIM Video
Hear from a B2B eCommerce Manager on his experience utilizing Akeneo to launch products to market faster and provide B2C level experiences to B2B customers.
Hear from the Director of IT at Midland Scientific as he discusses everything from migrating to a SaaS framework to managing consistent and accurate product information across diverse channels to efficient supplier data onboarding practices
Play Akeneo PIM Video
Hear from the Director of IT at Midland Scientific as he discusses everything from migrating to a SaaS framework to managing consistent and accurate product information across diverse channels to efficient supplier data onboarding practices
Check out this interview with the Head of Digital Customer Experience at Spaenaur as he discusses maneuvering an 87-year-old company through a comprehensive digital transformation with the help of Akeneo's technology and expansive partner n
Play Akeneo PIM Video
Check out this interview with the Head of Digital Customer Experience at Spaenaur as he discusses maneuvering an 87-year-old company through a comprehensive digital transformation with the help of Akeneo's technology and expansive partner n

Official Downloads

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Video Reviews

217 out of 218 Total Reviews for Akeneo PIM

4.4 out of 5
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217 out of 218 Total Reviews for Akeneo PIM
4.4 out of 5
217 out of 218 Total Reviews for Akeneo PIM
4.4 out of 5

Akeneo PIM Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Akeneo PIMQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Bibhishan D.
BD
QA
Information Technology and Services
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Akeneo PIM?

Akeneo has a user-friendly interface that allows users to easily configure product data.

Akeneo offers excellent options and features for configuring complex product structures.

Akeneo provides powerful APIs that can be seamlessly integrated with different channels.

Akeneo includes unique features that are not commonly found in major e-commerce platforms, such as product completeness, tailored imports, quality scores, and workflows Review collected by and hosted on G2.com.

What do you dislike about Akeneo PIM?

Akeneo PIM focuses primarily on managing and enriching product information but it offers limited built-in analytics or reporting features Review collected by and hosted on G2.com.

What problems is Akeneo PIM solving and how is that benefiting you?

We can efficiently store all product-related information and assets in one centralized location, making it easy to share data across different channels.

Additionally, we have an organized workflow in place to manage any changes made by our team to product data in Akeneo. Review collected by and hosted on G2.com.

Response from Samira McDonald of Akeneo PIM

Thank you for taking the time to share your feedback with us. We truly appreciate your input and are delighted to hear about your experience.

Sabrina C.
SC
External Sales Support Advisor
Wholesale
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Akeneo PIM?

Scalability was vital at our company, we have many skus and products so we needed a solution that could really handle large volumes of data, though we have not tested the system to our limit yet, so far there have been no issues with our volumes whatsoever.

Moreover, the tool has an intuitive design, with point-and-click and drag-and-drop features which makes it easy to set up your initial architecture (both from a product data model as from product data migration point-of-view). Users find it very easy to use as well.

Thirdly, as we have an entire landscape of components, it was vital that Akeneo offers OOTB connectors to various tools. We have now set up an initial API connection to our target components and we are using various OOTB connectors such as the DAM connector. It is also a reassurance that Akeneo itself is investing in a robust connection model (we are not on the newest Data Platform yet, but looking forward to exploring the possibilities).

Finally, when things go well, a company is good, but where companies excel is when things don't function: there is a good follow-up of questions and issues, you can contact their helpdesk directly and there will be a follow-up with either a solution or a proactive addition to their backlog. This really gives the feeling that (customer) suggestions are being taken to heart. Review collected by and hosted on G2.com.

What do you dislike about Akeneo PIM?

When working in a complex architecture, it is custom to have several environments such as production, test, development. There is no out-of-the-box feature to quickly deploy new features to another environment.

We managed by setting up several export profiles and while this does work, a more user-friendly and especially holistic model should be set up.

Some features are great but can still be fleshed out more: the ability of following up the completeness and quality level of your enriched products is great however not flexible enough, users who want to tweak this themselves will be disappointed. Same with the automation rules: a great tool but I would like to see more features added (complexity in formulas, ect...) Review collected by and hosted on G2.com.

What problems is Akeneo PIM solving and how is that benefiting you?

Our company deals with an extensive and diverse product catalog with thousands of skus. We need to maintain accurate, consistent, and enriched product data across our ecommerce channel. By centralizing and standardizing product data and enriching it commercially, we can manage the data more easily which will benefit the customer experience. Review collected by and hosted on G2.com.

Response from Samira McDonald of Akeneo PIM

Thank you for taking the time to share your feedback with us. We greatly appreciate your input and are delighted to hear about your experience. Your satisfaction is our top priority, and your comments help us continually improve our services.

Verified User in Automotive
AA
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Akeneo PIM?

The channel-specific (scopeable) attributes provide good functionality. Also, when we had issues with the API, their leadership stepped up and had us meet with Akeneo's technical team to share our concerns and they provided a fix in a timely manner. Review collected by and hosted on G2.com.

What do you dislike about Akeneo PIM?

Some functionality is lacking. For example, there is a workflow engine but it's very basic and does not allow field values to be updated based on logic. Additonally, the rules engine only runs 4x daily and this is not configurable. As we have downstream systems that rely on the product information stored in Akeneo, this is a huge inconvenience. Lastly, the history is kept at the product level but there is no report that shows you what was changed across all products during a specific timeframe. Review collected by and hosted on G2.com.

What problems is Akeneo PIM solving and how is that benefiting you?

Cross-channel management of our products in a more user-friendly interface than our ERP system. Review collected by and hosted on G2.com.

Verified User in Wholesale
UW
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Akeneo PIM?

What i like th e most about Akeneo PIM is the fact that you can integrade it in any website, and the scaling possibilities are also a great way to keep growing. Bulk productmanagement is not an issue which is the main reason i use it to this day. Its Review collected by and hosted on G2.com.

What do you dislike about Akeneo PIM?

What i dislike is that the connection between my site and Akeneo doesn't go flawless all the time and i need quite some coding experience to make it all work perfectly. Review collected by and hosted on G2.com.

What problems is Akeneo PIM solving and how is that benefiting you?

The problem that Akeneo is solving is the fact that it helps me manage 50000+ products in a way that i have a good overview and i know what to do and what not to do. Review collected by and hosted on G2.com.

Verified User in Building Materials
AB
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Akeneo PIM?

Lo más útil es la versatilidad con la que se pueden crear y alimentar atributos, la ventaja es la facilidad para gestionar, alimentar y modificar los productos. Review collected by and hosted on G2.com.

What do you dislike about Akeneo PIM?

Lo menos útil, y quiza sea la configuración ralizada para nosotros, es la calidad de datos representada por A, B, C, D, E, ya que por temas de idioma me muestra calificaciones muy bajas

Otra cosa es el tema de analitica, no lo veo muy util o no lo hemos sabido explotar Review collected by and hosted on G2.com.

What problems is Akeneo PIM solving and how is that benefiting you?

El PIM AKENEO,nos vino a resolver el tema de contar con una herramienta, intuitiva y práctica para poder administrar nuestro catalogo de productos, poder enriquecerlo y poder contar con la información al alcance de una descarga Review collected by and hosted on G2.com.

patricia j.
PJ
Ecom coordinator
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Akeneo PIM?

The platform is customizable for business which is nice. There are options and attributes for anything so it's all inclusive for business needs. Review collected by and hosted on G2.com.

What do you dislike about Akeneo PIM?

Users definitely need an extensive training to get all benefits but Akeneo team offers great support. Review collected by and hosted on G2.com.

What problems is Akeneo PIM solving and how is that benefiting you?

Being a source of truth for all our product needs. It's importnant to have designated people use Akeneo so as to not have too many hands in the bucket. Review collected by and hosted on G2.com.

Response from Samira McDonald of Akeneo PIM

Thank you for taking the time to share your feedback with us. We greatly appreciate your input.

Gwennaëlle C.
GC
Responsable données produits web & PXM - Référente PIM AKENEO
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Akeneo PIM?

AKENEO has a large community, which is great when you're just starting out in the world of PIM.

The interface is intuitive and easy to use for beginners. The options are fairly comprehensive, and you can quickly make progress in managing product data.

With Akeneo, I appreciate the fact that I can quickly manage my products through mass actions as well as imports and exports. It's great to be able to access the tool from a URL.

The completeness of the products is interesting, but not necessarily complete in the community version. Review collected by and hosted on G2.com.

What do you dislike about Akeneo PIM?

I think it's a shame that the community version is so lacking in options, and that the gap to upgrade to a paid version is so wide. Sometimes it's a bit tricky to understand how complete the products are. The indicator is not always relevant.

I think it's a shame that, when exporting, you can't see the category name, only the code.

The AKENEO interface could use a little more customization, for example to make it easier to find an attribute when several have the same name. Review collected by and hosted on G2.com.

What problems is Akeneo PIM solving and how is that benefiting you?

AKENEO allows me to classify products and send this organization to our various media. It also enables us to store product information in a single place within the company. Review collected by and hosted on G2.com.

Vitoria Beltrão Paquete  M.
VM
Product Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Akeneo PIM?

The platform performs well with a large number of products and bulk updates. Review collected by and hosted on G2.com.

What do you dislike about Akeneo PIM?

However, the user experience could be improved in certain aspects. Review collected by and hosted on G2.com.

What problems is Akeneo PIM solving and how is that benefiting you?

We need to manage over 4 million SKUs, and Akeneo allows us to organize them automatically with its rule manager. Review collected by and hosted on G2.com.

Response from Samira McDonald of Akeneo PIM

Thank you for taking the time to share your feedback with us. Your satisfaction is our top priority, and your comments help us continually improve our services.

Verified User in Marketing and Advertising
AM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Akeneo PIM?

how easy it is to use and streamline the work. Review collected by and hosted on G2.com.

What do you dislike about Akeneo PIM?

Images take long to update and conect with bynder Review collected by and hosted on G2.com.

What problems is Akeneo PIM solving and how is that benefiting you?

organizing and maintains all product information Review collected by and hosted on G2.com.

Response from Samira McDonald of Akeneo PIM

Thank you for taking the time to share your feedback with us.

HR
Technical Lead
Information Technology and Services
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Akeneo PIM?

We can create and store a plenty of product details on the system Review collected by and hosted on G2.com.

What do you dislike about Akeneo PIM?

I haven't seen any dislike but little concern on the system to view the product information Review collected by and hosted on G2.com.

What problems is Akeneo PIM solving and how is that benefiting you?

It helps us to store product information Review collected by and hosted on G2.com.

Response from Samira McDonald of Akeneo PIM

Thank you for your feedback, Harish.