Aisera Pros and Cons

ease to use, and customer support has been good, there lot of number of features to use. Review collected by and hosted on G2.com.

nothing so far, all the features are good. Review collected by and hosted on G2.com.

Aisera is a dynamic company involved in changing the technology realm. It has helped me shape my future and career-goals. Review collected by and hosted on G2.com.

It's sometimes difficult to navigate the website. Review collected by and hosted on G2.com.

Ease of Implementation. We just did a release 2 and it was all seemless. Our Aisera technical team was very supportive and knowledgeable in their product that the implementation went very smoothly. Review collected by and hosted on G2.com.

Nothing so far. Aisera team has been very supported. Review collected by and hosted on G2.com.

Aisera is such a great help when it comes to providing answers to GAP users. As long as providing the correct intent. The correct workflow served really well! It is a user friendly and easy to manage. Review collected by and hosted on G2.com.

I don't see any problems with Aisera. As an administrator we just need to make sure that we're adding the correct phrases as like putting yourself on the user's shoes. Like what are the things that a user might be putting when using the Stitch. Review collected by and hosted on G2.com.

From the initial discussions to the actual implementation, the entire process has gone very smoothly. They have great management and implementation teams, very knowledgeable and responsive to our needs. Review collected by and hosted on G2.com.

We are in the early stages and still working on the Chatbot learning our applications and infrastructure. So far, there is nothing in particular that I dislike about Aisera. Review collected by and hosted on G2.com.

Aisera elevates efficiency with its seamless AI solutions, delivering unparalleled customer service and operational excellence for a transformative experience. Review collected by and hosted on G2.com.

While Aisera excels in many areas, occasional adjustments may be needed for specific organizational needs. Some users may experience a learning curve, requiring additional support during initial implementation. Overall, these considerations are minor in comparison to the platform's substantial benefits. Review collected by and hosted on G2.com.

Aisera really makes it easy for our end users to comminucate with the bot. Other chat bots can be rigid with phrasing or options, but Aisera makes it easy to fill out our bot with useful information. Customizing it is easy once you get the hang of it, and their customer liasons will help a lot if you need it. Review collected by and hosted on G2.com.

No real downsides are coming to mind. No major roadblocks have been encountered. Review collected by and hosted on G2.com.

Their collaboration efforts to ensure the client is successful Review collected by and hosted on G2.com.

Demand needs vs Resources to meet the demand of a very large and global organization that has a lot of demands Review collected by and hosted on G2.com.

Aisera's platform helped Gap Inc transform the way we support our employees. In just 6 weeks, we were able to onboard onto the tool and make an impact on day one. With their fantastic support team's guidance, we empowered our internal teams to put the tool to work precisely to meet our business needs. For any enterprise looking to transform their support models, this is a great investment. Review collected by and hosted on G2.com.

I wish it was easier to understand how we could put other parts of their platform to work for our business. It would be great to have more accessible demo and staging environments. Review collected by and hosted on G2.com.

I am writing to express my satisfaction with Aisera's product and services. I have been using Aisera for months to automate our IT support workflows, ticketing , and I have been very impressed with the results.

Aisera's user interface is very intuitive and easy to use. I was able to get up and running quickly, and I have been able to easily create tickets and engage support.

Aisera has helped us to reduce our calls and tracking ticketing volume. I am confident that Aisera will continue to be a valuable asset to our organization.

1. The user interface is very user-friendly and easy to learn.

2. The product is very flexible and can be customized to meet specific needs.

3. The product is very reliable and has been stable in our environment.

Overall, I am very happy with Aisera and I would highly recommend it to anyone looking for an IT support automation solution. Review collected by and hosted on G2.com.

Overall, Aisera is a powerful tool that can be very helpful for organizations that want to improve their service, support, and operations experience.

It can be impersonal. Some customers may prefer to interact with a human rather than a chatbot. Aisera can sometimes feel impersonal, and it may not be able to provide the same level of empathy and understanding as a human agent. Review collected by and hosted on G2.com.