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It's very user friendly to use the platform. Most of it is self explanatory, even if there is some hiccups, videos in the platform is very clear to learn. I am using their service for the last few months Review collected by and hosted on G2.com.
Bulk marking option can be enabled to send to multiple contacts. As it's very hard to select one by one. Review collected by and hosted on G2.com.
Video Reviews
Simple and economical solution to communicate with customers, Good analytics, friendly support.
71 out of 72 Total Reviews for AiSensy
Overall Review Sentiment for AiSensy
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AiSensy has exceeded our expectations in every way. The platform's seamless integration with our existing systems has streamlined our communication processes, making it easier to engage with our customers. The automation features are top-notch, allowing us to schedule messages and manage responses efficiently.
One of the standout features is the detailed analytics dashboard, which provides valuable insights into message delivery, read rates, and customer engagement. This has helped us fine-tune our strategies and improve our overall communication effectiveness.
The customer support team at AiSensy is fantastic. They are always available to assist with any queries and provide timely solutions. The continuous updates and new features keep the platform ahead of the curve.
In summary, AiSensy is a robust and reliable WhatsApp API solution that has significantly enhanced our customer communication. We highly recommend it to any business looking to optimize their WhatsApp interactions. Review collected by and hosted on G2.com.
Pricing is 88 paisa per conversion for marketing, while WhatsApp charges 75 paise as of today's rates Review collected by and hosted on G2.com.
It’s been an absolute game-changer in how we connect with clients and their audiences. Thanks to its powerful automation tools, handling customer service and sending out broadcast messages has never been easier.
As an startup , AiSensy’s ability to simplify communication has saved us so much time while empowering creators to amplify their online presence.
And let’s talk about the dashboard—it’s so intuitive that even non-technical users feel right at home. Plus, the seamless integration with the WhatsApp Business API? Absolute gold. Review collected by and hosted on G2.com.
Can make free trail for more days, and if possible make more regional language tutorials Review collected by and hosted on G2.com.
What impressed me most was how well-documented and supported everything was. The guidance provided—whether through documentation or visual aids—ensured that I could move forward quickly and confidently. It’s rare to find a platform that’s this intuitive and provides such a seamless experience, especially for a first-time user. Long linst of features and easy to go forward. I think I can use it in my other business and easily integrated to the business pipeline. I'm expecting that I'm going to use it on a regular basis. Their customer support is good as when I was chatting with the application owner I got an answer or link then and there. Review collected by and hosted on G2.com.
One minor inconvenience I noticed is that some links and buttons open in the same tab, which can disrupt workflow. I often have to manually right-click and select "open in a new tab" to avoid losing my place. Improving this functionality would greatly enhance the user experience. Review collected by and hosted on G2.com.
This platform has an incredibly user-friendly interface, making it perfect for small businesses with its pocket-friendly pricing. Initially, I had several queries, but their chat support exceeded my expectations. The responses were not only timely but also highly accurate, addressing all my concerns efficiently.
I’ve tried multiple other API providers, but the major roadblock was always customer support. Here, that’s not an issue at all. The Ads Manager feature is another plus, allowing seamless management of all WhatsApp API services in one place.
What started as a test run has now turned into a long-term solution for me. I can confidently say that I'll be using this platform for a long time! Review collected by and hosted on G2.com.
One thing I don’t like is the contact import process. Often, the country code appears twice, which can be quite frustrating. It would be much more efficient if they provided a downloadable template. Users could simply fill out the template, making it much easier to add numbers in bulk. Review collected by and hosted on G2.com.
The user-friendly interface and powerful automation tools make it easy to schedule personalized messages and streamline workflows.AiSensy’s integration with WhatsApp Business API ensures reliable communication, detailed analytics help optimize campaigns, and the support team is excellent. Review collected by and hosted on G2.com.
The platform occasionally has minor delays in message delivery, but the support team resolves such issues quickly. Review collected by and hosted on G2.com.
AIsensy is a top-notch platform for managing WhatsApp Business communications. It’s incredibly easy to navigate, thanks to its well-thought-out and user-friendly interface. The clean and modern design makes using the platform a hassle-free experience, even for beginners. Review collected by and hosted on G2.com.
Overall, AIsensy is a fantastic tool for enhancing WhatsApp Business communication, with just a bit of room for added customization. Review collected by and hosted on G2.com.
AiSensy is doing a good job in this field. Review collected by and hosted on G2.com.
The company needs better alignment with Meta before onboarding any client. Meta don't understand financial service business and put legal businesses in spam categories. Review collected by and hosted on G2.com.
