Airmail Reviews & Product Details

The setup is relatively simple. It's very handsome, with features like a color-coded inbox, dark mode, and much more.

It's a quick learning curve to get going. The integration with other Apps like Evernote, iCal /Gmail, and Todoiist worked great.

However, my account had several glitches/bugs that caused it to crash about 20 times daily. Also, the profile icon switched from a custom avatar to something random. Settings and preferences had to be reconfigured each time. The only thing their support team offered for this was to delete and reinstall the app. That's not a solution when the result ends in another crash. Reading the Apple store reviews, I am not alone. I don't see one response to any complaint. I also emailed the company directly. They don't care.

Multiple deleting and reinstalling of the app didn't solve the issue, and they did not offer a way to diagnose and fix it. I'm sure someone on the team could have figured it out, but it felt like they couldn't be bothered. The support team was pretty responsive but just echoed previous suggestions rendering them useless,

The entire experience with Airmail was terrible, and they offered no refund, even on an App I could not use. That's bad and feels very shady. As a company, if you don't stand behind your product, that speaks volumes about how awful they are.

I think the App has great potential. Yet what company has a culture of "we don't care about the customer." No values or commitments stand behind them. There's no mention of delivery

Wouldn't you want to strive to be the best? Be committed to delivering an excellent product. How the App won any awards is baffling. G

Please read the Apple reviews, Twitter and Reddit. The bottom line is don't even waste your time.

There are other great, feature-rich alternatives with no tech issues. I suggest you try a few of them and see what you like and ensure it works.

If someone on the Airmail team committed to getting the app working, I would be glad to pay again. But the chance of that is unlikely. I checked their website, and they have NO values or commitment to delivering excellent customer service. So in my experience, the lack of weight and customer service stems from the above the top. There is no leadership and it's more of a smash-and-grab culture. Review collected by and hosted on G2.com.

The big problem I had was from a tech support standpoint. The app kept going offline. All day long, making the App not useable. The tech support suggestion was to delete the App and reinstall it. So I felt that redundant as it wasn't a solution, as the problem wasn't resolved.

I tried hard to make Airmail work and got to just outside the 30-day return policy. I should have returned it sooner. The problem was app-specific; if only someone had figured it out by elimination, it could have worked seamlessly.

So after 30 days of trying to make this work, I had an app that I couldn't use, Airmail quotes a monthly price, but you have to pay for the year ahead fully. So to be clear, they only have an annual plan at the Pro level. If you only have a yearly plan, then quote the annual price, not the monthly price.

My refund request was denied when I asked for a refund of the pre-paid ten months ahead, even with Airmail was fully aware of the problem.

I was in regular contact (almost daily) with support, who knew of the issues and the glitch. So that was just another disappointment. Either way, I wish support had been more beneficial, but they were not. Emails to the head office were not returned. Review collected by and hosted on G2.com.

Most of the emails require some action and airmails internal integrated to-do lists helps organise emails into tasks based on priority. Review collected by and hosted on G2.com.

The lack of integration with calendar and the new subscription model becomes quite expensive. Review collected by and hosted on G2.com.

Airmail is excellent for managing multiple email accounts with a simple yet effective interface. The interface can be customized to your liking. You can create todo lists and schedule emails for later action. Review collected by and hosted on G2.com.

There could be better calendar integration. The new monthly subscription structure is not cheap, as they moved away from one-off AppStore purchases to a subscription model Review collected by and hosted on G2.com.

Multiple accounts can be added with ease, schedule your emails and connect with your calendar. Airmail helps reviewing emails super easy Review collected by and hosted on G2.com.

sometimes the threads get jumbled and trying to delete one message, deletes the whole thread Review collected by and hosted on G2.com.

This software is a great alternative to the Apple Mail application on Macs. I find that it's easy to use, has better features and works seamlessly between the Mac OS and IOS. Review collected by and hosted on G2.com.

The only thing that I can say that I dislike is the at times the app does quit unexpectedly and has issues in that regard. If that can be fixed then the software would be great across the board. Review collected by and hosted on G2.com.

I really like the fact that all my email accounts can be found in one place, and that I can control the notification settings for each account so that I'm only notified of important emails. Review collected by and hosted on G2.com.

Some email are sometimes not displayed correctly, but it could also be that these emails aren't properly designed. As a programmer, I understand that this is a complex feature.

I've also had performance issues with very large emails with a large number of replies, but it is quite rare. Review collected by and hosted on G2.com.

I used to love Airmail - it was a fantastic app for email that synchronised your accounts, including settings, across devices. Being able to manage notifications for accounts was great so I could separate work from personal with ease. Review collected by and hosted on G2.com.

Airmail was a premium app for iOS and macOS - i.e. I had to pay for the app. This was fine, but then on 15 July 2019, the developers suddenly, and without warning, switched to a subscription based model making the app free, but removing features that people who paid for the premium app (like me) in the process. This included the ability to add multiple accounts and to receive notifications. What is the point of having an email client that doesn't notify you that you have an email?

This also breached the developer terms and conditions set by Apple, yet when this is highlighted to the developers, they simply ignore this.

Absolute disgrace and I immediately uninstalled and moved to a different solution. Review collected by and hosted on G2.com.

I like the ability to look at all of my inboxes at once or individually. Collapsible folders will keep your emails organized. Best of all is the pull-down menu that allows you to access your templates. Review collected by and hosted on G2.com.

I wish it had stronger HTML editing. Also the ability to create groups and assign them names is a little clumsy. I wish it has an Android version. While I have a MacBook and iPad Pro I still use a Samsung Note. Review collected by and hosted on G2.com.

I love being able to switch seamlessly between the eight email accounts I manage, six for work and two personal. Logging in and out of the various platforms to manage all of them was a nightmare before Airmail. I also love that you can transfer or clone emails to other accounts and send reply/forward emails from an account different than the one in which it was originally received. You can use different signatures and create templates and canned responses. I also love the snooze feature and the fact that I can search all eight of my inboxes at once if I can’t remember exactly with which an address is associated. Review collected by and hosted on G2.com.

It tends to crash frequently, so I have to open it again and again. Mainly happens when I mass delete emails from the SPAM folder. Review collected by and hosted on G2.com.

What I liked best about Airmail was the fact that you could add as many different email accounts as you wanted and could view all incoming mail in a combined Inbox. I also liked that Airmail had a really attractive folder system that was not only easy to use but was very colourful. Airmail also had folders for specific actions like To Do or Notes. You could add an email to one of these folders, so you could keep track of it separately. And you could add an email to a folder, any folder, without actually moving it to that folder. That way your Inbox could be organized and easier to use. Review collected by and hosted on G2.com.

I've been using Airmail for many years. I had downloaded it from the Apple Store for a one-time set price, I was also receiving regular updates when the developer made bug fixes and improvements. Then, Airmail announced it was no longer happy making money the way they had been and decided to take advantage of their popularity. They rearranged the various functions provided in Airmail into free and paid features. Then they created a deadline by which all existing users had to buy a subscription or they'd lose the ability to use certain functions. I was not interested in buying a subscription, obviously, because I had been using it for years without one, so I ended up switching to another email application. Review collected by and hosted on G2.com.