I liked the approach that Agency has taken to secure the small organizations with their amazing offerings from securing the endpoints to organization's infrastructure and I would definitely say, subscription fees is very reasonable as per variety of offerings, definitely worth it. Our Onboarding was seamless, quick, timely support available and now it's helping us to keep our endpoints and data secured so far from cyber threats. Review collected by and hosted on G2.com.
I would say, there is nothing as such I dislike about Agency, but a point that can be considered to offer here is that as agency takes care of the endpoint management and possible threats for you, but would appreciate if they can educate or aware their clients about current policies implemented for their endpoints. Review collected by and hosted on G2.com.
40 out of 41 Total Reviews for Agency
Overall Review Sentiment for Agency
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Vicky, Tyler, and the whole Agency team are fantastic and have made the process for maintaining our security posture simple and straightforward. To give you an idea about how good they are, I really haven't thought about our cybersecurity or device management at all in the almost year that we've been using Agency. Implementing it took maybe 30 minutes total, with our whole team getting on a Zoom and it was done. Review collected by and hosted on G2.com.
I think Agency is most useful for companies with high risk devices. The UI / UX on their platform could use some work. Review collected by and hosted on G2.com.
Agency is most helpful because it runs seamlessly in the background without interfering with daily activities. It ensures my devices remain secure and up to date without requiring constant attention or input from me. Review collected by and hosted on G2.com.
While Agency works seamlessly, it would be helpful to have more detailed insights or notifications about what it’s doing in the background, so I can feel more informed about its actions. Review collected by and hosted on G2.com.
I appreciate how proactive they are in protecting us. They do not wait for something to happen; they actively monitor threats and alert us to suspicious activity, especially on the dark web. It is reassuring to have a partner who's always a step ahead. This makes their services very easy to use and low lift for us. The onboarding process was smooth, efficient and customer-friendly. We got all our team onboarded quickly and they were all happy with the service. Review collected by and hosted on G2.com.
We have not had any issues or problems to dislike, we are very happy with the service. Review collected by and hosted on G2.com.
Agency has been an invaluable partner and I can't reccomend them more highly. The team had supported us tirelessly and working with agency has been essential for successfully meeting the complex compliance requirements of some of our enterprise contracts; building a secure and trusted product and working towards SOC 2.
I am especially impressed by Agency's world class customer support - they have made themselves readily available, often at short notice and even on occasions over weekends to deliver invaluable support.
5 stars for the product and team Review collected by and hosted on G2.com.
I have no complaints. It has been great working with Agency, highly recommended. Review collected by and hosted on G2.com.
Agency has been very responsive to our needs; we were under huge time pressure to get a PCI audit done, and Tyler, Vicky and the rest of the team really pulled through for us. We were in constant communication, received timely updates, and any issues popping up were dealt with quickly.
While our group has been through PCI audits before, this was our first rodeo with Vanta. Agency had that experience, so we weren't slowed down by moving to a new platform.
All in all, Agency made the process as painless and easy as a PCI audit could be. They are currently helping us through our SOC2 audit, which has been going equally well. Review collected by and hosted on G2.com.
At this point, we have no complaints at all. Review collected by and hosted on G2.com.
I was in a bind with Kaspersky security risks growing greatly and was fortunate to find Agency who assisted me step by step with fully removing Kaspersky from my devices, as well as setting me up for proper cyber security protection. Having someone on a video call with me to make sure I did everything correctly was very valuable for me. Review collected by and hosted on G2.com.
I have nothing negative to report about Agency. Review collected by and hosted on G2.com.
T monitoring and protection against viruses and ransomware has been seamless. Our team’s laptops and phones are safe -- no matter where they are -- and that makes it easy to sleep at night! Review collected by and hosted on G2.com.
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How easy it was to setup everything and how well explained the process was to get your devices set up. Review collected by and hosted on G2.com.
The process to signup was a little painful to figure out some quirk around AWS payments, but once that was done it was smooth sailing. Also, I think this issue had more to do with AWS than with Agency, but it'd be nice to have another payment process that didn't involve AWS. Review collected by and hosted on G2.com.
The 24/7 protection Agency provides is invaluable. Our employees feel secure knowing their devices are constantly monitored and protected from any threat that might come their way. Review collected by and hosted on G2.com.
No significant drawbacks—Agency meets all our security needs perfectly. Review collected by and hosted on G2.com.
What is most helpful for us about Agency is the direct channel to their product and founding team who is always happy to provide adhoc support and offer their deep knowledge within the cybersecurity sector to direct us in the right direction. This fine-tuned advice and support has proven useful and oftentimes provides net new value add like the creation of our trust page to summarize and publicize our company's commitment for privacy and security. Review collected by and hosted on G2.com.
I would like to have more controls and a real time monitoring dashboard to monitor the status of all of my org's Agency users via an admin portal that is native. Review collected by and hosted on G2.com.
