Advantage Reviews & Product Details

Subscription management Review collected by and hosted on G2.com.

I have used Advantage for over 20 years across three different organizations, including my current org. I have found their features to be robust and well thought-out. Their system is flexible, making each instance unique. If you are looking for a platform that is flexible, powerful and well-supported, consider Advantage Review collected by and hosted on G2.com.

Advantage truly is the backbone of our infrastructure. The financial transaction and reporting capabilities, specifically for audit purposes ensure that we are always able to pass audits without any issues. Additionally, the fulfillment processes that Adv offers are flexible and robust. Review collected by and hosted on G2.com.

This is an extremely flexible system and can be used for so much more than just subscription management. It is that flexibility that causes the low mark on Ease of Set up. Their staff is extremely knowledgeable and will take the time to learn your business to better assist in set up and use. Review collected by and hosted on G2.com.

It very easily supports financial transactions/general ledger postings. Simple to pull detail behind each GL entry. Review collected by and hosted on G2.com.

Not really sure how to answer that, we use it for fulfillment of AMB, Circulation and Pro products and every aspect of that business. We don't currently use Cider but I would love for our company to adopt that process. I feel we use too much 2nd and 3rd party software which makes the integration a challenge. Review collected by and hosted on G2.com.

not sure how to answer this. Review collected by and hosted on G2.com.

My publishing organization uses the Advantage software for managing customer transactions, tracking product metadata, and hosting our public website. Review collected by and hosted on G2.com.

The Advantage software may seem complex at first glance, but it was designed, in my personal opinion, to handle all types of situations. This is why we find a very advanced configuration as well as a very large number of options in the software, but in the majority of cases the configuration remains ‘basic’ and we rarely use all the options. One could cite the French adage “qui peut le plus peu le moins” to reflect this: if you can do many big things, you can also do simple ones.

Another advantage of working with ACS is the fact that they are open to your requests, that is to say that if you have a specific request related to your core business, they have the ability to develop and to integrate it into Advantage, which makes the Advantage tool very flexible.

As for the AdvantageCS company itself, they are always forging ahead with new software modifications every year. For technical support they are always available, and there is always someone there to respond very quickly and solve the problem. Review collected by and hosted on G2.com.

We have been using the Advantage software from AdvantageCS for 10 years now, and are very satisfied.

Our use mainly consists of managing paper subscriptions, digital access and mail order sales.

The choice of this software is essentially based on the fact that everything is customer-centric and contains all the tools we need; there is none better on the market.

We recently implemented the Cider e-commerce platform, also provided by the company ACS, which is directly tied into the Advantage product. This is a real asset for us because we did not need any integration (very often complex and very time-consuming to set up) between the customer system and the e-commerce site. Review collected by and hosted on G2.com.

Inventory management, books and subscription fulfillment, access to digital products. Review collected by and hosted on G2.com.

I would suggest that you not limit yourselves to the out of the box offering as Advantage can do a lot of customization's in case your business has unique needs. And with Advantage continually rolling out enhancements based on the feedback of their clients and users I would think they will be able to meet your needs. Review collected by and hosted on G2.com.

Our biggest challenge was to allow our clients to be able to self-register for access to our online content and then manage that access automatically. So if that client ever expired or canceled their access would terminate immediately. This has been a huge time saver and created urgency for our clients to renew on time. Also we recently brought our advertising clients into Advantage and we are using their installment billing for monthly, quarterly, semi-annual billing plus using their auto renewal feature. This has been a big help with spreading out client payments and eliminated a lot of manual work. Review collected by and hosted on G2.com.

Spend time to implement correctly. Build team of knowledgeable administrators. Take advantage of the features and functions within the tool. Review collected by and hosted on G2.com.

We solved many problems with using this application. It's built for a publishing business and it supports that type of business well. We use it for subscription management, memberships, conferences, product delivery, Auto Delivery, List Management, Customer Service, Access Management, etc. It handles multiple currencies, multiple payment processors, multiple languages, taxing rules, many business owning structures, rules and order processing integrations, and many other functions, all in support of domestic and international publishing businesses. They continue to expand the software to support all of these areas across the globe and they listen to their customers about enhancements and integrations to the software, Their customers also have the opportunity to contribute to it's direction through strong relationships. Review collected by and hosted on G2.com.