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Adobe Real-Time CDP Reviews & Product Details

saim saim F.
SF
Freelance
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Adobe Real-Time CDP?

It’s handy for pulling customer data into one place and actually using it in real time. The segmentation tools make it easier to target the right people, and the integration with other Adobe tools is lowkey the best part. Review collected by and hosted on G2.com.

What do you dislike about Adobe Real-Time CDP?

Honestly, it’s kind of overwhelming at first. The setup takes a while, and if you’re not already familiar with Adobe’s ecosystem, there’s definitely a learning curve. Also, the pricing could be more transparent lol Review collected by and hosted on G2.com.

What problems is Adobe Real-Time CDP solving and how is that benefiting you?

It's solving the headache of scattered customer data. Instead of juggling multiple platforms to figure out customer behaviors, it pulls everything together in real-time, which means I can create way more accurate segments and launch personalized campaigns faster. It’s saving me tons of time and helping me drive better results for my clients because the insights are actionable right away. Review collected by and hosted on G2.com.

Adobe Real-Time CDP Overview

What is Adobe Real-Time CDP?

Real-Time CDP is a single system for enterprises to manage person and account profiles that can be activated across the customer lifecycle. Real-time CDP is built with data governance and privacy at the center so your enterprise can build customer trust through responsible management and protection of customer data across your enterprise. Features include: - Actionable unified profiles: Unify and normalize known and pseudonymous customer data from all online and offline sources to create real-time, actionable B2B and B2C customer profiles. Ensure enterprise systems and teams use consistent data to understand customers across their devices, improving engagement and streaming data for real-time insights and faster time to market - Audience management for enterprise: End-to-end audience management allows you to enrich and segment unified profiles in real time with AI-powered insights to create complete audiences for targeted and relevant campaigns. Boost efficiency with prebuilt workflows that understand data sources and activate them downstream. Find new customers and respond quickly to changing behaviors with look-alike audiences and propensity scoring. Centrally manage audiences, including those built in other applications, and augment them with profiles federated from AWS Redshift, Azure Synapse, Databricks, Google BigQuery, and Snowflake. - Customer acquisition in a cookieless era: Boost marketing effectiveness across the funnel with data-rich audiences. Retain scale by associating durable identifiers with customer profiles. Securely collaborate on first-party data and audiences with trusted partners. Reach your audience with advertising-focused integrations that don’t rely on outdated identifiers. - Data governance and privacy: Data governance tools for the enterprise allow you to manage customer data across all business lines from a centralized platform. Stay compliant with transparent tools for consent collection, data labeling, policy creation, and data usage enforcement. Prevent activation of sensitive data and manage consumer data requests with both an API and user-friendly interface. View data sources and policies before activating audiences - Activation: Deliver relevant and real-time customer experiences across channels by activating B2C and B2B audiences in real time on Adobe and non-Adobe marketing applications. Deliver targeted customer experiences and in-the-moment personalization. Strengthen cross-channel campaigns by activating both known and unknown data. Orchestrate customer journeys on an easy-to-use canvas, leveraging partner data, use-case playbooks, and an AI Assistant for better audience activation. Deliver relevant and real-time customer experiences across channels by activating B2C and B2B audiences in real time on Adobe and non-Adobe marketing applications. Deliver targeted customer experiences and in-the-moment personalization. Strengthen cross-channel campaigns by activating both known and unknown data. Orchestrate customer journeys on an easy-to-use canvas, leveraging partner data, use-case playbooks, and an AI Assistant for better audience activation.

Adobe Real-Time CDP Details
Product Website
Languages Supported
German, English, Finnish, French, Italian, Japanese, Korean, Portuguese, Spanish, Chinese (Simplified), Chinese (Traditional)
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How do you position yourself against your competitors?

Adobe has continued to redefine, push and lead the Customer Data Platform market forward with specific innovation in the following areas:

- Patented data governance framework – providing the ability for customers to granularly manage, label and enforce usage of their customer data.
- Differentiated approach to real-time – our distributed edge network enables real-time segmentation which allows companies to personalize webpages within milliseconds.
- Embedded data collaboration tools – our privacy-centric audience collaboration service, Segment Match, enables companies to collaborate with other brands, or within their own enterprise, to view insights on overlapping audiences, and enrich audiences with meta data from partners. We will continue to build on this as we bring new features, functionality and products to market that help advertisers and publishers plan, reach and measure their audiences.


Seller Details
Seller
Adobe
Company Website
Year Founded
1982
HQ Location
San Jose, CA
Twitter
@Adobe
974,326 Twitter followers
LinkedIn® Page
www.linkedin.com
42,285 employees on LinkedIn®
Ownership
NASDAQ:ADBE
Phone
+1 (888) 649-2990
Total Revenue (USD mm)
$19,410
Description

Adobe empowers everyone, everywhere to imagine, create, and bring any digital experience to life. From creators and students to small businesses, global enterprises, and nonprofit organizations — customers choose Adobe products to ideate, collaborate, be more productive, drive business growth, and build remarkable experiences.


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Recent Adobe Real-Time CDP Reviews

Verified User
I
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"It's ok but could have more features as a Customer Data Platform"
It's intuitive. Adobe does a pretty good job with their user experiences.
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Awesome Tool!"
The integration feature works across multiple channels like social media, email, and text. Pretty user-friendly. I like it's consistency across all...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"It works for what you need"
It hosts all customer data in one easy to use spot
Security Badge
Adobe Real-Time CDP Security
Get security information from Adobe Real-Time CDP to help you buy the right software. View Security Information
Adobe Real-Time CDP security information includes:
GDPR (General Data Protection Regulation)
SOC 2 (System and Organization Controls 2)
PCI DSS (Payment Card Industry Data Security Standard)
ISO 27001 (International Organization for Standardization)

Adobe Real-Time CDP Media

Adobe Real-Time CDP Demo - RTCDP Customer Profiles
RTCDP Customer Profiles
Adobe Real-Time CDP Demo - RTCDP Profiles & Segments
RTCDP Profiles & Segments
Adobe Real-Time CDP Demo - RTCDP Profiles by Data Source
RTCDP Profiles by Data Source
Adobe Real-Time CDP Demo - RTCDP Scoring Summary
RTCDP Scoring Summary
Adobe Real-Time CDP Overview Video
Play Adobe Real-Time CDP Video
Adobe Real-Time CDP Overview Video

Official Downloads

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Have you used Adobe Real-Time CDP before?
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6 out of 7 Total Reviews for Adobe Real-Time CDP

3.6 out of 5
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Adobe Real-Time CDP Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Verified User in Online Media
UO
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Adobe Real-Time CDP?

The integration feature works across multiple channels like social media, email, and text. Pretty user-friendly. I like it's consistency across all channels and it's quite easy to set up. Review collected by and hosted on G2.com.

What do you dislike about Adobe Real-Time CDP?

The high cost. I no longer use the platform because of this. Review collected by and hosted on G2.com.

What problems is Adobe Real-Time CDP solving and how is that benefiting you?

I am a content creator and social media manager.I like that I personalize campaigns across all platforms seamlessly, saving time and boosting engagement. It is also hard to grow on social media or make sales without understanding the audience and target demographic. I feel like this is a super tool for content creators, not just businesses. I hope that Adobe creates a similar product or extension specifically for content creators- an hopefully with a much lower cost. Review collected by and hosted on G2.com.

Gustavo C.
GC
Senior Softaware Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Adobe Real-Time CDP?

I like the AI feature of Adobe RT CDP: Adobe Sensei, the AI engine, helps analyze large datasets, uncover trends, and predict customer behavior for better personalization. This fit for my requirements Review collected by and hosted on G2.com.

What do you dislike about Adobe Real-Time CDP?

Only concern for me is the Adobe Real-Time CDP can be expensive, making it less accessible for small to medium-sized businesses. Review collected by and hosted on G2.com.

What problems is Adobe Real-Time CDP solving and how is that benefiting you?

Helping on data management and analysis with its AI tools. Review collected by and hosted on G2.com.

Noel D.
ND
Digital Marketing Director
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Adobe Real-Time CDP?

insights and personalization makes for actionable and impactful relations Review collected by and hosted on G2.com.

What do you dislike about Adobe Real-Time CDP?

not as widely known as used so hard to integrate into newer fields; i'm a consultant so often times I'm stuck with whatever the current client I'm at is with Review collected by and hosted on G2.com.

What problems is Adobe Real-Time CDP solving and how is that benefiting you?

meaninguful customer interactions and campaigns that are backed by data before their inception in order to guarantee efficacy Review collected by and hosted on G2.com.

Verified User in Design
ID
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Adobe Real-Time CDP?

It's intuitive. Adobe does a pretty good job with their user experiences. Review collected by and hosted on G2.com.

What do you dislike about Adobe Real-Time CDP?

Needs more features. I would like the option for more data manipulation. Review collected by and hosted on G2.com.

What problems is Adobe Real-Time CDP solving and how is that benefiting you?

Adobe Real-Time CDP solves the critical problem of fragmented customer data. By unifying data from various sources, it provides a single, real-time view of each customer, enabling marketers to personalize experiences across channels. This allows for more targeted campaigns, deeper customer insights, and increased efficiency. Ultimately, this translates to improved customer engagement, higher ROI, and data-driven decision-making, all of which significantly benefit my marketing efforts. Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
CS
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Adobe Real-Time CDP?

Platform’s cross-device understanding of customers allows for a more holistic view, enabling tailored engagement at every touchpoint. Additionally, its real-time data streaming ensures that insights are always fresh also data consistency across enterprise systems Review collected by and hosted on G2.com.

What do you dislike about Adobe Real-Time CDP?

One potential drawback is its complexity and steep learning curve for new users , Also initial setup and data integration process can also be challenging Review collected by and hosted on G2.com.

What problems is Adobe Real-Time CDP solving and how is that benefiting you?

Catering to both B2C and B2B use cases along with improving customer engagement and gain actionable insights with speed and precision Review collected by and hosted on G2.com.

Verified User in Paper & Forest Products
UP
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Adobe Real-Time CDP?

It hosts all customer data in one easy to use spot Review collected by and hosted on G2.com.

What do you dislike about Adobe Real-Time CDP?

I do not own my data, so if adobe goes down then so does my data. Review collected by and hosted on G2.com.

What problems is Adobe Real-Time CDP solving and how is that benefiting you?

It serves as an all in one solution for storing customer data, so that we do not have to build out and host a system ourselves Review collected by and hosted on G2.com.