433 Action1 Reviews
Overall Review Sentiment for Action1
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The best feature is how easy and quick it is to set up a remote point and maintain it in the future Review collected by and hosted on G2.com.
I have not discovered any negative points yet. I would prefer to also have apple computers supported as well. Review collected by and hosted on G2.com.
Easy to access remote hosts using a browser giving me the ability to manage clients remotely either by logging on or running commands over the internet or Review collected by and hosted on G2.com.
I need more time to really test out deploying custom applications which are not in the App Store. The ones in the App store install really well but would like to see more apps in the store, although, probably that would violate some software license terms. Review collected by and hosted on G2.com.
Action1 RMM is very easy to use and configure. The user interface is easy to access and configure. Schedule of software patches only takes a few steps to configure and deploy. Review collected by and hosted on G2.com.
Only a few things I dislike about Action1 RMM. Would like for easier configuration of the deployer utility. Also for it to work on Work group computers also instead of only computers on a domain would be nice. Review collected by and hosted on G2.com.
The user interface is extremely intuitive. Setting up new packages for installation is straightforward, and the customer service is prompt and very knowledgeable. Review collected by and hosted on G2.com.
There have been some issues with endpoint discovery that I have not been able to clear up yet. However, that is the only issue I've had with Action1 RMM to date. Review collected by and hosted on G2.com.
I've been really enjoying the increased insight into the machines that I manage. Remote access is also another highlight. Being able to update and install software (beyond just Windows updates) is the icing on the cake. Review collected by and hosted on G2.com.
There is nothing that I truly dislike at the moment. My wishlist of features does include support for Linux and macOS so that I can truly have a single solution for the computers I support in my job as well as my outside support work. I'm patient and will be first in line to test this when it is released. Review collected by and hosted on G2.com.
Action1 expands the ability of our company to manage endpoints & patch management. It also allows us to provision devices by setting policies to install specific programs. We can now see what updates get pushed and which third part apps need patching. Review collected by and hosted on G2.com.
I'm thrilled with Action1; I'm eager to see what Action1 will add for future realeses. Review collected by and hosted on G2.com.
Ease of use and intuitive portal that is clear to read. Review collected by and hosted on G2.com.
Allow cut and paste is not a function. Sometimes the agent show as offline but are running properly on the devices they are installed on. Review collected by and hosted on G2.com.
As a small MSP I've been looking for a good way to manage my group of small business clients, some of which include just a single PC. Patch management and software deployment have been my biggest challenges and with Action1 I FINALLY have a great way to manage everything across multiple clients with a single pane of glass. Deploying software has never been easier. Patch Management is now a simple morning task where I can quickly approve whatever updates I deem appropriate. Review collected by and hosted on G2.com.
Some of the views require too many clicks to see which machines are involved. I'd also like to be able to choose an endpoint and see what software is installed right there, rather than finding software and seeing which endpoints it's installed on. Biggest problem, though, was I set up multiple organizations but found it too difficult to manage separately. I had to re-deploy as Groups under one organization. Review collected by and hosted on G2.com.
Nontechnical users can install the management agent on their computers since the process is straightforward and wizardless. Review collected by and hosted on G2.com.
The process of installing custom apps on managed devices is complex. Review collected by and hosted on G2.com.
