431 Action1 Reviews
Overall Review Sentiment for Action1
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Best feature is that it's free to use for up to 100 devices. Installation was simple and straightforward. This is the first RMM solution we have used so I have no way to compare it to others. Review collected by and hosted on G2.com.
Our Antivirus provider(Cylance) has to be modified to allow the remote updating to work properly. Review collected by and hosted on G2.com.
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Action1 identifies software vulnerabilities even in software it doesn't provide updates for. The library of updated software is quite large and covers everthing most people use. Being able to see the status of computers, remotely login, generate reports and run custom scripts covers our needs. The setup is very simple. They are contantly working on improving and updating the software. The one time I used support they got back to me very quickly. Action1 has become part of my daily management of our computers and servers. I like the fact they are security focused and have the certifications to back that up. Review collected by and hosted on G2.com.
It doesn't yet integrate with our anti-virus, but that is coming in a future release. Review collected by and hosted on G2.com.
The ability to see all software and software versions downloaded to user PCs has been a great help to me. Using the remote access tool has allowed me to access user computers at our second location that is out of state where there is no IT staff onsite. The number of service calls to contracted IT services has decreased considerably and moving from the free version of Action1 to the paid version has more than paid for itself since I can access all network computers. I like that the software is quietly running in the background and not causing any disruption to end users. I appreciate that I can schedule scans and times to implement updates (or deploy right away if needed). Review collected by and hosted on G2.com.
I have not experienced any issues with Action1 . Review collected by and hosted on G2.com.
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The ability to automate patching and remedation easily as well as automating reboots and monitoring. Support has been great responding to requests quickly even helping with custom reporting scripts and monitors Review collected by and hosted on G2.com.
No issues at all, I have not found any problems with the service. Review collected by and hosted on G2.com.
I've tested many patching tools / RMM systems, but none of them are so capable of doing this like Action1. The insight and almost instant feedback is superb, the ease to push out new software is great as well. Review collected by and hosted on G2.com.
Remote command/powershell, remote registry (Windows), remote file browser are missing and would be very nice so we could solve all update issues remotely. The Automation (task scheduler) cannot run on conditions like 'Run when software is found' or 'when high CPU usage is detected', or 'service is not running'. Review collected by and hosted on G2.com.
Free up to 100 endpoints
Feature Rich
Detailed Online Documentation
Great Support (that I haven't needed much at all)
Fast
East to use Review collected by and hosted on G2.com.
Nothing really, the platform was bonkers easy to deploy and put into use. Review collected by and hosted on G2.com.