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Academia ERP by Serosoft Reviews & Product Details

MC
Acting Deputy Principal: Corporate Services False Bay TVET College
Mid-Market(51-1000 emp.)
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Review source: G2 invite on behalf of seller
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What do you like best about Academia ERP by Serosoft?

The system is agile and customisable and very user friendly

The project team is always willing to listen to our concerns and review the system/processes accordingly. Review collected by and hosted on G2.com.

What do you dislike about Academia ERP by Serosoft?

Some integration processes were not fully understood by Academia Review collected by and hosted on G2.com.

Recommendations to others considering Academia ERP by Serosoft:

It is a very good system which meets our College requirements Review collected by and hosted on G2.com.

What problems is Academia ERP by Serosoft solving and how is that benefiting you?

Implementing an online application process and managing student registrations process from the initial enquiry to full registration.

THe college has had 1000s of additional applications due to the online application process Review collected by and hosted on G2.com.

Response from Hemant Mahajan of Academia ERP by Serosoft

Thank you for bringing to our notice that your experience during tools integration was not as expected, we are surely going to work around it and ensure that your experience with the product is nothing but the best.

Also, we are glad that Academia ERP has helped you in getting more admission applications, and that we are meeting your needs. Thanks for your review!

Our message to the stakeholders looking for education ERP software. Request an Academia ERP demo to learn more.

See how Academia ERP by Serosoft improved

Academia ERP by Serosoft Overview

What is Academia ERP by Serosoft?

Academia ERP/SIS is a new-age student administration or management system that helps educational institutions achieve overall digital transformation. It enables Universities, Colleges, or Schools to provide a seamless experience to all stakeholders, including students, faculties, admin staff, and management. It has more than 40 modules to cover every function of an institution. The key modules are Admission Management, Campaign Management, Enquiry Management, Course Management, Time Table Management, Exam and Marksheet Management, Fee Management, Hostel Management, etc. The solution is integrated with various communication modules like SMS, Email, WhatsApp, Push Notification, etc., to enable real-time communication of critical information to students, faculties, parents, administrative staff, etc. It also comes with various comprehensive and versatile dashboards to provide a summarized and in-depth view of the various functions of an institution to senior management. The solution includes both web and mobile applications (supports Android and iOS both).

Academia ERP by Serosoft Details
Languages Supported
English
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Product Description

Academia ERP by Serosoft helps automate and manage the entire campus operations in a very effective way.

How do you position yourself against your competitors?

Academia ERP is on a non-stop mission to transform the education ecosystem across the globe digitally. Impacting the lives of 800,000+ learners, we help institutions manage more than a million datasets effectively while providing a sharper grip on the digital transformation of all academic & administrative tasks. Aiming at the goal, we are now available in 320+ institutions, 22 countries, and 4 continents, explicitly enhancing our spaces.

Providing customizable features to global institutions, we are eager for our customers’ overall success in terms of systematic and organized operations with a huge productivity boost, growth, and ROI.

True to that mission, we have recently been featured in Gartner’s market guide 2022, making it the 4th time in a row, along with various awards & recognitions from Financial Times, Economic Times, Deloitte, Red Herring, and many more.


Seller Details
Seller
Serosoft
Year Founded
2008
HQ Location
Indore, MP
Twitter
@academiaerp
183 Twitter followers
LinkedIn® Page
www.linkedin.com
301 employees on LinkedIn®

Hemant M.
HM
Overview Provided by:
Manager - Digital Marketing

Recent Academia ERP by Serosoft Reviews

Angela S.
AS
Angela S.Enterprise (> 1000 emp.)
5.0 out of 5
"Superb Education ERP Suites Software for Management of Students and the Admission Procedure"
Recently, I contracted Academia ERP by Serosoft to deploy the Education ERP Suites software that targets the student management system and the admi...
pradeep s.
PS
pradeep s.Mid-Market (51-1000 emp.)
4.5 out of 5
"Best Educational ERP for Administrative Work"
- Several Modules provide the flow of Administration & Repository - Tabs help to resume work & verify - Pop-ups define the degree of authentication
Annapureddy A.
AA
Annapureddy A.Mid-Market (51-1000 emp.)
5.0 out of 5
"Happy User"
Customization of modules and support from the Serosoft.
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Academia ERP by Serosoft Media

Academia ERP by Serosoft Demo - Academia ERP/SIS Student Application Dashboard
Academia provides different filters to analyze the application count. You can apply the academy, location, program, intake years, date, and many other filters.
Academia ERP by Serosoft Demo - Analytics Reporting & Management
Analytics reporting & management help institutions discover, interpret, and communicate through tracking data related to all operations for different stakeholders. It also empowers institutions with the best prospects.
Academia ERP by Serosoft Demo - Academia Fee Dashboard
Using Fee Dashboard, institutions can accomplish complete fee management. It can manage fee collection by single campus and multiple locations, with various features and benefits for fee auditing, reporting, and management.
Academia ERP by Serosoft Demo - Application Summary by Academia ERP
Academia ERP helps your institution manage applications and fee collection.
Academia ERP by Serosoft Demo - Academia Helps in Knowing the Fee Collection Summary
Manage invoices, outstandings, settled and unsettled receipts, and total collection made to the institution.
Academia ERP by Serosoft Demo - Interoperability
Academia provides comprehensive integration with two or more information systems through which exchange and use of information get synchronized and systematic.
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23 out of 24 Total Reviews for Academia ERP by Serosoft

4.7 out of 5
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Academia ERP by Serosoft Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Academia ERP by SerosoftQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Angela S.
AS
Chief Learning Officer
Higher Education
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Academia ERP by Serosoft?

Recently, I contracted Academia ERP by Serosoft to deploy the Education ERP Suites software that targets the student management system and the admission process at our institution, which has been a marvelous experience!

I would like to thank the representatives of the company for their concern regarding our expectations and the way the software was tailored. Everything regarding the software was easy to adopt and their customer service has been wonderful and available. The system has made our admission process more efficient, minimized the manual mistakes in making admission decisions and improved our student management system in general. Review collected by and hosted on G2.com.

What do you dislike about Academia ERP by Serosoft?

The software has proven to be strong, however, I have occasionally encountered bugs and slow loading times. The customer support doesn't seem unresponsive, however, they do take longer than necessary to fix something. Something else is the reporting features which could be more thorough and customizable. In spite of these shortcomings, the software has mostly enhanced our capabilities of student management and admission processes. Review collected by and hosted on G2.com.

What problems is Academia ERP by Serosoft solving and how is that benefiting you?

I believe that the Education ERP Suites software has entered the picture and taken over manual operations, reduced errors, and improved the speed of operations. It has helped us organize the admission structure where we could handle and keep track of applications, contact relevant parties, and reach a decision. The software has helped to expand our student management functions as we could manage student records, record attendance, and assess performance. This has led to an improvement in the nature of support that the institution offers to students and consequently their experiences and outcomes. Review collected by and hosted on G2.com.

Himanshu S.
HS
ERP - Assistant Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Academia ERP by Serosoft?

They serve 24*7*365 days. Their Seamless Services helps businesses to concentrate more on niche tasks. Review collected by and hosted on G2.com.

What do you dislike about Academia ERP by Serosoft?

Nothing. All the tools and feature covers all the process of business operations. Review collected by and hosted on G2.com.

What problems is Academia ERP by Serosoft solving and how is that benefiting you?

Serosoft team plays a vital role in the customization of business processes. Academia ERP is so flexible that we can change anything that we need. Once we got used to it, we realized that we needed a topic-creation tool wherein students could get a list of topics against the session of the respective faculty. Academia Team resolved this issue quickly; now our students are getting the Topic's name in the Time Table. The product is so flexible that we successfully made customization the theme of the Course lesson tool in line with our organization template. Review collected by and hosted on G2.com.

Response from Hemant Mahajan of Academia ERP by Serosoft

Thank you for your outstanding review of Academia ERP by Serosoft on G2. We are delighted to know that our 24/7/365 customer service and seamless solutions have helped your business focus on more important tasks.

We appreciate your positive feedback on our platform's flexibility and the customization process. It's great to hear that our team was able to quickly address your needs and implement the topic-creation tool and course lesson theme customization.

Your satisfaction is our top priority, and we are committed to continuously improving our product to better serve your institution and many more. If you have any further questions or need assistance, please don't hesitate to reach out to our support team. Thank you once again for your kind words, and we look forward to continuing our partnership with you.

See how Academia ERP by Serosoft improved
Dr.Gowtham M.
DM
Associate professor
Education Management
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Academia ERP by Serosoft?

As a higher education institution user, I have been thoroughly impressed with Academia ERP/SIS since we implemented it 5 years ago. This all-in-one solution has transformed our college management by streamlining administrative processes, enhancing communication, and promoting collaboration between faculty, staff, and students.

Happy to use it and happy to recommend it to others. Review collected by and hosted on G2.com.

What do you dislike about Academia ERP by Serosoft?

As a user of Academia ERP by Serosoft, it's challenging to pinpoint any major dislikes given the numerous benefits and improvements it has brought to our institution. However, there is always room for enhancement; I can not find any at this point. Just a little UI/UX improvement will make it better. Review collected by and hosted on G2.com.

What problems is Academia ERP by Serosoft solving and how is that benefiting you?

Academia ERP by Serosoft tackles various challenges commonly faced by educational institutions, including streamlining administrative tasks, automating processes like attendance and assignment management, and improving communication among stakeholders. Addressing these issues has significantly enhanced our operational efficiency, enabled staff to focus on more strategic tasks, and ultimately contributed to a better educational experience for our students. Review collected by and hosted on G2.com.

Response from Hemant Mahajan of Academia ERP by Serosoft

Dear Dr. Gowtham,

Thank you for sharing your detailed and thoughtful review. It is always a pleasure to hear from satisfied users like you.

We are delighted that Academia ERP/Student Information System has been instrumental in transforming your college management, enhancing communication, and promoting collaboration in your institution. Our goal is to provide an all-in-one solution that makes management tasks more efficient and effective, so it's gratifying to hear that we are accomplishing that.

We appreciate your feedback regarding the UI/UX of our software. We continually strive to improve our solution to meet the needs of our users better. Rest assured, we take your feedback seriously and will consider it as we plan future enhancements.

It's encouraging to know that Academia ERP is not only streamlining your administrative tasks but also contributing to a better educational experience for your students. This is exactly the positive impact we aim to have on institutions.

Thank you again for your feedback and for recommending us to others. We look forward to continuing to serve you and your institution.

Best Regards,

The Academia ERP Team

See how Academia ERP by Serosoft improved
Sarita s  P.
SP
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Academia ERP by Serosoft?

As an administrator at a higher education institution, I have used Academia ERP/SIS for the past five years. I can confidently say that it has revolutionized how we manage our college. The system has streamlined our administrative tasks and improved communication and collaboration among faculty, staff, and students.

Before implementing Academia ERP/SIS, our staff had to rely on manual, time-consuming processes to manage admissions, attendance, and assignments, often leading to errors and inefficiencies. Academia ERP/SIS has automated these tasks, freeing up valuable time for our team to focus on more critical aspects of our institution, such as enhancing the overall quality of education we provide. Review collected by and hosted on G2.com.

What do you dislike about Academia ERP by Serosoft?

As a long-time user of Academia ERP by Serosoft, it's hard to find many things to dislike about the software, considering the significant improvements it has brought to our institution. However, if I mention an area with potential for improvement, it would be when the platform rolls out new features or updates; there can be a slight learning curve for users needing some time to adapt. While the support team is always ready to help, providing more detailed documentation or tutorial videos accompanying these updates could help smooth the transition for all users. Review collected by and hosted on G2.com.

What problems is Academia ERP by Serosoft solving and how is that benefiting you?

Academia ERP by Serosoft addresses various challenges educational institutions face, such as streamlining administrative tasks, automating processes like attendance and assignment management, and enhancing communication among stakeholders. Solving these problems, it has significantly boosted our operational efficiency, allowing staff to focus on more strategic tasks and ultimately improving the educational experience for our students. Review collected by and hosted on G2.com.

Response from Hemant Mahajan of Academia ERP by Serosoft

Dear Sarita Ma'am,

Thanks for your insightful review on our Academia ERP/SIS. We're thrilled it has made a significant impact on your institution over the past five years.

We appreciate your feedback about the learning curve with new updates. We'll certainly consider providing more detailed guides and tutorials to ease these transitions.

It's rewarding to hear how our software has boosted efficiency and improved the educational experience for your students.

Thanks again for your feedback and your continued support.

Best Regards,

Hemant Mahajan

Digital Marketing Manager at Serosoft

See how Academia ERP by Serosoft improved
NS
Director at FAST IAS Academy
Education Management
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Academia ERP by Serosoft?

I am delighted to provide a review of my experience implementing and utilizing Academia ERP/SIS within our institution. With the ever-evolving landscape of education, we recognized the need for an advanced and reliable system to streamline our administrative and academic processes. We have found Academia ERP/SIS to be an invaluable tool for driving our institution forward.

This part of the software I love the most consistently stays ahead of its competitors through regular updates and enhancements. By incorporating cutting-edge features and embracing the latest technological advancements, this education management software provides an unparalleled user experience for educational institutions worldwide. Review collected by and hosted on G2.com.

What do you dislike about Academia ERP by Serosoft?

Most of the things I find perfect. Just want to mention this: while Academia ERP offers a high degree of customization, there are specific situations where we require even more flexibility in tailoring the software to their unique needs. Expanding the customization options and providing additional support for unique use cases would be a welcome improvement. Review collected by and hosted on G2.com.

What problems is Academia ERP by Serosoft solving and how is that benefiting you?

It benefits us in Marking, assignment distribution, course material sharing, and fee management. Helping our academy to increase efficiency, reduced manual errors, and improved overall productivity for educational institutions. Review collected by and hosted on G2.com.

Response from Hemant Mahajan of Academia ERP by Serosoft

Dear Nishank,

Thank you for your comprehensive review and sharing your experiences with Academia ERP/SIS.

We're thrilled to hear that our regular updates and enhancements are keeping pace with the ever-evolving educational landscape and are providing you with a stellar user experience. Our commitment to incorporating cutting-edge features and embracing the latest technology is part of our dedication to providing the best possible service to our users.

Your feedback regarding the need for additional customization is appreciated. We understand that every institution has unique needs and circumstances. We continually strive to improve our software and will take your feedback into account as we work on expanding customization options.

It's great to hear that our system is improving efficiency and reducing manual errors in your institution, particularly in areas like marking, assignment distribution, course material sharing, and fee management. We're proud to be part of your effort to enhance overall productivity.

Once again, thank you for your valuable feedback. We look forward to continuing to meet your needs and exceed your expectations.

Best Regards,

Hemant Mahajan

Manager - Digital Marketing

See how Academia ERP by Serosoft improved
Girish K.
GK
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Academia ERP by Serosoft?

Since our institution adopted the Academia ERP/SIS system, we've experienced a significant boost in our operational efficiency.

The user interface of Academia ERP/SIS is intuitive and easy to navigate. Despite a broad spectrum of users, from faculty members to administrative staff, everyone found it fairly simple to get accustomed to the software. The platform is designed thoughtfully, providing quick access to essential features and functionalities.

Academia ERP/SIS has consistently delivered high performance. It's robust and speedy, even when processing large volumes of data, which is crucial for our day-to-day operations.

Overall, Academia ERP/SIS has significantly improved our administrative efficiency and made life easier for our staff. We highly recommend it to other higher education institutions. Review collected by and hosted on G2.com.

What do you dislike about Academia ERP by Serosoft?

While Academia ERP/SIS by Serosoft has proven to be a highly effective and user-friendly system for our college management needs, there are a few areas that, if addressed, could further enhance the user experience.

Some staff members have found certain modules slightly challenging to navigate initially. It's not a deal-breaker by any means, but perhaps a more comprehensive initial training or a more extensive help guide could help smoothen this learning curve. Review collected by and hosted on G2.com.

What problems is Academia ERP by Serosoft solving and how is that benefiting you?

Academia ERP by Serosoft has been instrumental in streamlining our institution's administrative processes by automating time-consuming tasks, enhancing data management, and improving communication among stakeholders. It has equipped us with robust analytics for data-driven decision-making and efficient financial management tools, all while ensuring regulatory compliance. This comprehensive system has significantly boosted our operational efficiency, liberated staff to focus on strategic tasks, and ultimately enhanced the educational experience for our students, affirming its essential role in our institution's management strategy. Review collected by and hosted on G2.com.

Response from Hemant Mahajan of Academia ERP by Serosoft

Dear Girish sir,

Thank you for taking the time to share your valuable feedback on Academia ERP/SIS! We're thrilled to hear that our software has made a significant impact on your institution's operational efficiency and streamlined administrative processes.

We appreciate your kind words about our intuitive user interface and robust performance as we continuously strive to provide the best possible experience to all our users. Your recommendation means a lot to us, and we are confident that other higher education institutions will also benefit from our solution.

We understand the importance of providing comprehensive training and support to ensure a seamless experience for all users. Your feedback regarding certain modules and the learning curve for some staff members is duly noted. We will work on improving our initial training and help guides to make it even more accessible and user-friendly for all users.

Once again, thank you for your review and for choosing Academia ERP/SIS by Serosoft. We're committed to continuous improvement and are excited to have you as a part of the Academia community.

If you have any further suggestions or need assistance, please feel free to reach out to our support team at any time.

See how Academia ERP by Serosoft improved
Mukul K.
MK
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Academia ERP by Serosoft?

Academia ERP is an intuitive and user-friendly platform that makes navigating the system easy for even non-tech-savvy users. The interface is clean and well-organized, with a customizable dashboard that provides quick access to essential features. The system is designed to make onboarding new users as seamless as possible, with in-depth documentation and tutorial videos to guide users through the various functionalities.

Academia ERP has features catering to every aspect of educational institutions' operations. Some standout features include Admission Management, Student Information Module, Examination and Grading, Fee and Finance Management, Human Resources, Timetable and Scheduling, etc. Review collected by and hosted on G2.com.

What do you dislike about Academia ERP by Serosoft?

While Academia ERP by Serosoft offers a comprehensive and user-friendly solution for educational institutions, there are a few areas where some users might find room for improvement. However, it's important to note that these points may not be deal-breakers and can be balanced against the software's numerous strengths.

A few of the lagging areas are Initial Setup and Occasional Performance Issues, which the support team resolved in no time. Review collected by and hosted on G2.com.

What problems is Academia ERP by Serosoft solving and how is that benefiting you?

Academia ERP by Serosoft is designed to solve numerous problems educational institutions face in managing their day-to-day operations. As a comprehensive solution, it addresses various administrative, academic, and financial challenges, making it easier for institutions to focus on their core mission – providing quality education. Academia ERP solves some key problems and benefits: Streamlining Administrative Processes, Enhanced Communication & Collaboration, Data-driven Decision Making, Improved Financial Management, Enhanced Compliance & Security, and Scalability & Flexibility.

By addressing these problems, Academia ERP benefits institutions in several ways, such as enhancing efficiency, reducing administrative burden, improving financial management, and fostering data-driven decision-making. Ultimately, this translates into a better educational experience for students and a more streamlined and productive environment for staff and administrators. Review collected by and hosted on G2.com.

Response from Hemant Mahajan of Academia ERP by Serosoft

Thank you for sharing your experience with Academia ERP by Serosoft. It's great to hear that you find the platform to be intuitive and user-friendly, with a comprehensive set of features to cater to educational institutions' operations.

We appreciate your honest feedback about the initial setup and the occasional performance issues you've experienced. Our support team is always ready to assist and ensure that any issues are resolved promptly. We take all feedback seriously and will continue to work to improve the platform's overall performance and user experience.

Thank you for choosing Academia ERP by Serosoft as your preferred solution for educational institution management. We look forward to continuing to support you in your endeavours.

See how Academia ERP by Serosoft improved
Dnyaneshwar K.
DK
Sr.IT Administrator
Education Management
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Academia ERP by Serosoft?

Schools can maintain transparency with students and parents with features like attendance tracking, grade reporting, and fee management. This transparency can help build trust and accountability. Schools can maintain transparency with students and parents with features like attendance tracking, grade reporting, and fee management. This transparency can help build trust and accountability. I would recommend to all the schools out there looking to betterment in productivity and digitalization. Review collected by and hosted on G2.com.

What do you dislike about Academia ERP by Serosoft?

While Academia SMS offers a wide range of features, there may be specific needs for customization based on a school's unique requirements. That can be improved with the help of sharp offerings. Review collected by and hosted on G2.com.

What problems is Academia ERP by Serosoft solving and how is that benefiting you?

With many problems like productivity loss and scalability, the Academia ERP solves the effective communication between students, parents, teachers, and administrators is crucial for a school's success. Academia ERP facilitates this communication through features like notifications, messaging, and portals for parents and students. Review collected by and hosted on G2.com.

Rajendra R.
RR
General Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Academia ERP by Serosoft?

Proven software with most of the required functionalities (We have mainly used the functionalities developed for the Education Institute). You can consider the same for your organization. Review collected by and hosted on G2.com.

What do you dislike about Academia ERP by Serosoft?

There is a scope of improvements with regards to UI/UX and some features, with regards to custom forms, custom reports and analytics. Review collected by and hosted on G2.com.

Recommendations to others considering Academia ERP by Serosoft:

Proven software with most of the required functionalities (We have mainly used the functionalities developed for the Education Institute). You can consider the same for your organization. Review collected by and hosted on G2.com.

What problems is Academia ERP by Serosoft solving and how is that benefiting you?

Getting on-time support (Mostly within SLA), in case of any enhancements consider by them for product update then getting the same in 15 days to one month Review collected by and hosted on G2.com.

Response from Hemant Mahajan of Academia ERP by Serosoft

Hey! Thanks for your feedback. We have made some major improvements recently in the reports and analytics. Now the reports are more granular and interactive with visual representation. Also, please let us know of the features in detail where you faced a problem in terms of UI/UX. We are always there to help you and most of all we thrive for improvements.

See how Academia ERP by Serosoft improved
Pankti P.
PP
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Academia ERP by Serosoft?

Quick revert solution of all queries helps us make meaningful complete reports with factual information, and other options are there to get bulk upload and download. Review collected by and hosted on G2.com.

What do you dislike about Academia ERP by Serosoft?

ui ux as they are so cold. It gives so negative pruspACT TO the user as it gives so much professional view end user can get bored when it comes to long use of the application Review collected by and hosted on G2.com.

What problems is Academia ERP by Serosoft solving and how is that benefiting you?

we can give proper data and reports of the university. also it makes so easy to maintain mis of the student staff and session of academic year or semester wich is the best perk of system. Review collected by and hosted on G2.com.

Response from Hemant Mahajan of Academia ERP by Serosoft

Thank you for your review of Academia ERP. We're glad our software has efficiently managed university data and reports. We appreciate your feedback on the UI/UX and will work towards a more engaging interface while maintaining professionalism.

We're pleased that our software has simplified MIS management for students, staff, and academic sessions. Your satisfaction is our priority. Feel free to reach out with suggestions or concerns.

Thank you, and we look forward to enhancing your experience with Academia ERP.

See how Academia ERP by Serosoft improved