--- title: Academia ERP by Serosoft Reviews meta_title: 'Academia ERP by Serosoft Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 24 reviews by the users' company size, role or industry to find out how Academia ERP by Serosoft works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 24 scale: '5' date_modified: '2026-07-13' parent_category: name: Education ERP url: https://www.g2.com/categories/education-erp --- # Academia ERP by Serosoft Reviews **Vendor:** Serosoft **Category:** [Education ERP Suites](https://www.g2.com/categories/education-erp-suites) **Average Rating:** 4.7/5.0 **Total Reviews:** 24 ## About Academia ERP by Serosoft Academia ERP/SIS is a new-age student administration or management system that helps educational institutions achieve overall digital transformation. It enables Universities, Colleges, or Schools to provide a seamless experience to all stakeholders, including students, faculties, admin staff, and management. It has more than 40 modules to cover every function of an institution. The key modules are Admission Management, Campaign Management, Enquiry Management, Course Management, Time Table Management, Exam and Marksheet Management, Fee Management, Hostel Management, etc. The solution is integrated with various communication modules like SMS, Email, WhatsApp, Push Notification, etc., to enable real-time communication of critical information to students, faculties, parents, administrative staff, etc. It also comes with various comprehensive and versatile dashboards to provide a summarized and in-depth view of the various functions of an institution to senior management. The solution includes both web and mobile applications (supports Android and iOS both). ## Academia ERP by Serosoft Pros & Cons **What users like:** - Users value the **centralized information** feature of Academia ERP, enhancing communication and efficiency across our institution. (6 reviews) - Users highly value the **comprehensive features** of Academia ERP, which significantly improve college management and collaboration. (5 reviews) - Users appreciate the **24/7 customer support** from Serosoft, ensuring assistance is always accessible for seamless operations. (4 reviews) - Users appreciate the **ease of use** of Academia ERP, highlighting its intuitive interface and seamless onboarding process. (4 reviews) - Users commend Academia ERP for its **streamlined administrative efficiency** , significantly enhancing operations and communication within institutions. (4 reviews) - Users appreciate the **transparency features** of Academia ERP, fostering trust with students and parents through effective communication. (4 reviews) - Users highlight the **comprehensive solutions** of Academia ERP, enhancing management and collaboration in higher education institutions. (3 reviews) - Users praise the **ease of access** with Academia ERP, noting its user-friendly interface and excellent customer support. (3 reviews) - User Interface (3 reviews) - Collaboration (2 reviews) **What users dislike:** - Users note **customization issues** in Academia ERP, seeking greater flexibility for their unique school requirements. (3 reviews) - Users experience a **learning difficulty** with module navigation, suggesting enhanced training would improve user adaptation. (3 reviews) - Users note **limited customization** options in Academia ERP, expressing a desire for more tailored functionalities to meet specific needs. (3 reviews) - Users report **technical issues** like bugs and slow loading times, impacting overall experience and performance. (3 reviews) - Users find **module limitations** frustrating, as they require time to understand and manage exceptions effectively. (2 reviews) - Users find the **reporting features lacking** in depth and customization, which limits their overall experience. (2 reviews) - Users experience **poor support** , often facing delays in responses and resolutions, impacting overall satisfaction with the software. (2 reviews) - Users highlight the **poor usability** of Academia ERP, indicating a need for significant UI/UX improvements. (2 reviews) - Setup Difficulty (2 reviews) - Users experience **slow performance** with Academia ERP, noting frustrating loading times during critical tasks. (2 reviews) ## Academia ERP by Serosoft Reviews ### 1. Superb Education ERP Suites Software for Management of Students and the Admission Procedure **Rating:** 5.0/5.0 stars **Reviewed by:** Angela S. | Chief Learning Officer, Higher Education, Enterprise (> 1000 emp.) **Reviewed Date:** November 25, 2024 **What do you like best about Academia ERP by Serosoft?** Recently, I contracted Academia ERP by Serosoft to deploy the Education ERP Suites software that targets the student management system and the admission process at our institution, which has been a marvelous experience! I would like to thank the representatives of the company for their concern regarding our expectations and the way the software was tailored. Everything regarding the software was easy to adopt and their customer service has been wonderful and available. The system has made our admission process more efficient, minimized the manual mistakes in making admission decisions and improved our student management system in general. **What do you dislike about Academia ERP by Serosoft?** The software has proven to be strong, however, I have occasionally encountered bugs and slow loading times. The customer support doesn't seem unresponsive, however, they do take longer than necessary to fix something. Something else is the reporting features which could be more thorough and customizable. In spite of these shortcomings, the software has mostly enhanced our capabilities of student management and admission processes. **What problems is Academia ERP by Serosoft solving and how is that benefiting you?** I believe that the Education ERP Suites software has entered the picture and taken over manual operations, reduced errors, and improved the speed of operations. It has helped us organize the admission structure where we could handle and keep track of applications, contact relevant parties, and reach a decision. The software has helped to expand our student management functions as we could manage student records, record attendance, and assess performance. This has led to an improvement in the nature of support that the institution offers to students and consequently their experiences and outcomes. ### 2. One Stop Solution for Academic Business **Rating:** 4.5/5.0 stars **Reviewed by:** Himanshu S. | ERP - Assistant Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2023 **What do you like best about Academia ERP by Serosoft?** They serve 24*7*365 days. Their Seamless Services helps businesses to concentrate more on niche tasks. **What do you dislike about Academia ERP by Serosoft?** Nothing. All the tools and feature covers all the process of business operations. **What problems is Academia ERP by Serosoft solving and how is that benefiting you?** Serosoft team plays a vital role in the customization of business processes. Academia ERP is so flexible that we can change anything that we need. Once we got used to it, we realized that we needed a topic-creation tool wherein students could get a list of topics against the session of the respective faculty. Academia Team resolved this issue quickly; now our students are getting the Topic's name in the Time Table. The product is so flexible that we successfully made customization the theme of the Course lesson tool in line with our organization template. **Official Response from Hemant Mahajan:** > Thank you for your outstanding review of Academia ERP by Serosoft on G2. We are delighted to know that our 24/7/365 customer service and seamless solutions have helped your business focus on more important tasks. We appreciate your positive feedback on our platform's flexibility and the customization process. It's great to hear that our team was able to quickly address your needs and implement the topic-creation tool and course lesson theme customization. Your satisfaction is our top priority, and we are committed to continuously improving our product to better serve your institution and many more. If you have any further questions or need assistance, please don't hesitate to reach out to our support team. Thank you once again for your kind words, and we look forward to continuing our partnership with you. ### 3. A Refreshing and Comprehensive Solution: Academia ERP/SIS Exceeds Expectations **Rating:** 5.0/5.0 stars **Reviewed by:** Dr.Gowtham M. | Associate professor, Education Management, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2023 **What do you like best about Academia ERP by Serosoft?** As a higher education institution user, I have been thoroughly impressed with Academia ERP/SIS since we implemented it 5 years ago. This all-in-one solution has transformed our college management by streamlining administrative processes, enhancing communication, and promoting collaboration between faculty, staff, and students. Happy to use it and happy to recommend it to others. **What do you dislike about Academia ERP by Serosoft?** As a user of Academia ERP by Serosoft, it's challenging to pinpoint any major dislikes given the numerous benefits and improvements it has brought to our institution. However, there is always room for enhancement; I can not find any at this point. Just a little UI/UX improvement will make it better. **What problems is Academia ERP by Serosoft solving and how is that benefiting you?** Academia ERP by Serosoft tackles various challenges commonly faced by educational institutions, including streamlining administrative tasks, automating processes like attendance and assignment management, and improving communication among stakeholders. Addressing these issues has significantly enhanced our operational efficiency, enabled staff to focus on more strategic tasks, and ultimately contributed to a better educational experience for our students. **Official Response from Hemant Mahajan:** > Dear Dr. Gowtham, Thank you for sharing your detailed and thoughtful review. It is always a pleasure to hear from satisfied users like you. We are delighted that Academia ERP/Student Information System has been instrumental in transforming your college management, enhancing communication, and promoting collaboration in your institution. Our goal is to provide an all-in-one solution that makes management tasks more efficient and effective, so it's gratifying to hear that we are accomplishing that. We appreciate your feedback regarding the UI/UX of our software. We continually strive to improve our solution to meet the needs of our users better. Rest assured, we take your feedback seriously and will consider it as we plan future enhancements. It's encouraging to know that Academia ERP is not only streamlining your administrative tasks but also contributing to a better educational experience for your students. This is exactly the positive impact we aim to have on institutions. Thank you again for your feedback and for recommending us to others. We look forward to continuing to serve you and your institution. Best Regards, The Academia ERP Team ### 4. A Game-Changer for Our College: More than 5 Years with Academia ERP/SIS **Rating:** 5.0/5.0 stars **Reviewed by:** Sarita s P. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2023 **What do you like best about Academia ERP by Serosoft?** As an administrator at a higher education institution, I have used Academia ERP/SIS for the past five years. I can confidently say that it has revolutionized how we manage our college. The system has streamlined our administrative tasks and improved communication and collaboration among faculty, staff, and students. Before implementing Academia ERP/SIS, our staff had to rely on manual, time-consuming processes to manage admissions, attendance, and assignments, often leading to errors and inefficiencies. Academia ERP/SIS has automated these tasks, freeing up valuable time for our team to focus on more critical aspects of our institution, such as enhancing the overall quality of education we provide. **What do you dislike about Academia ERP by Serosoft?** As a long-time user of Academia ERP by Serosoft, it's hard to find many things to dislike about the software, considering the significant improvements it has brought to our institution. However, if I mention an area with potential for improvement, it would be when the platform rolls out new features or updates; there can be a slight learning curve for users needing some time to adapt. While the support team is always ready to help, providing more detailed documentation or tutorial videos accompanying these updates could help smooth the transition for all users. **What problems is Academia ERP by Serosoft solving and how is that benefiting you?** Academia ERP by Serosoft addresses various challenges educational institutions face, such as streamlining administrative tasks, automating processes like attendance and assignment management, and enhancing communication among stakeholders. Solving these problems, it has significantly boosted our operational efficiency, allowing staff to focus on more strategic tasks and ultimately improving the educational experience for our students. **Official Response from Hemant Mahajan:** > Dear Sarita Ma'am, Thanks for your insightful review on our Academia ERP/SIS. We're thrilled it has made a significant impact on your institution over the past five years. We appreciate your feedback about the learning curve with new updates. We'll certainly consider providing more detailed guides and tutorials to ease these transitions. It's rewarding to hear how our software has boosted efficiency and improved the educational experience for your students. Thanks again for your feedback and your continued support. Best Regards, Hemant Mahajan Digital Marketing Manager at Serosoft ### 5. I like the frequent updates and enhancements that keep coming **Rating:** 5.0/5.0 stars **Reviewed by:** Nishank S. | Director at FAST IAS Academy, Education Management, Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2023 **What do you like best about Academia ERP by Serosoft?** I am delighted to provide a review of my experience implementing and utilizing Academia ERP/SIS within our institution. With the ever-evolving landscape of education, we recognized the need for an advanced and reliable system to streamline our administrative and academic processes. We have found Academia ERP/SIS to be an invaluable tool for driving our institution forward. This part of the software I love the most consistently stays ahead of its competitors through regular updates and enhancements. By incorporating cutting-edge features and embracing the latest technological advancements, this education management software provides an unparalleled user experience for educational institutions worldwide. **What do you dislike about Academia ERP by Serosoft?** Most of the things I find perfect. Just want to mention this: while Academia ERP offers a high degree of customization, there are specific situations where we require even more flexibility in tailoring the software to their unique needs. Expanding the customization options and providing additional support for unique use cases would be a welcome improvement. **What problems is Academia ERP by Serosoft solving and how is that benefiting you?** It benefits us in Marking, assignment distribution, course material sharing, and fee management. Helping our academy to increase efficiency, reduced manual errors, and improved overall productivity for educational institutions. **Official Response from Hemant Mahajan:** > Dear Nishank, Thank you for your comprehensive review and sharing your experiences with Academia ERP/SIS. We're thrilled to hear that our regular updates and enhancements are keeping pace with the ever-evolving educational landscape and are providing you with a stellar user experience. Our commitment to incorporating cutting-edge features and embracing the latest technology is part of our dedication to providing the best possible service to our users. Your feedback regarding the need for additional customization is appreciated. We understand that every institution has unique needs and circumstances. We continually strive to improve our software and will take your feedback into account as we work on expanding customization options. It's great to hear that our system is improving efficiency and reducing manual errors in your institution, particularly in areas like marking, assignment distribution, course material sharing, and fee management. We're proud to be part of your effort to enhance overall productivity. Once again, thank you for your valuable feedback. We look forward to continuing to meet your needs and exceed your expectations. Best Regards, Hemant Mahajan Manager - Digital Marketing ### 6. Academia ERP - A Revolution in College Management **Rating:** 5.0/5.0 stars **Reviewed by:** Girish K. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 03, 2023 **What do you like best about Academia ERP by Serosoft?** Since our institution adopted the Academia ERP/SIS system, we've experienced a significant boost in our operational efficiency. The user interface of Academia ERP/SIS is intuitive and easy to navigate. Despite a broad spectrum of users, from faculty members to administrative staff, everyone found it fairly simple to get accustomed to the software. The platform is designed thoughtfully, providing quick access to essential features and functionalities. Academia ERP/SIS has consistently delivered high performance. It's robust and speedy, even when processing large volumes of data, which is crucial for our day-to-day operations. Overall, Academia ERP/SIS has significantly improved our administrative efficiency and made life easier for our staff. We highly recommend it to other higher education institutions. **What do you dislike about Academia ERP by Serosoft?** While Academia ERP/SIS by Serosoft has proven to be a highly effective and user-friendly system for our college management needs, there are a few areas that, if addressed, could further enhance the user experience. Some staff members have found certain modules slightly challenging to navigate initially. It's not a deal-breaker by any means, but perhaps a more comprehensive initial training or a more extensive help guide could help smoothen this learning curve. **What problems is Academia ERP by Serosoft solving and how is that benefiting you?** Academia ERP by Serosoft has been instrumental in streamlining our institution's administrative processes by automating time-consuming tasks, enhancing data management, and improving communication among stakeholders. It has equipped us with robust analytics for data-driven decision-making and efficient financial management tools, all while ensuring regulatory compliance. This comprehensive system has significantly boosted our operational efficiency, liberated staff to focus on strategic tasks, and ultimately enhanced the educational experience for our students, affirming its essential role in our institution's management strategy. **Official Response from Hemant Mahajan:** > Dear Girish sir, Thank you for taking the time to share your valuable feedback on Academia ERP/SIS! We're thrilled to hear that our software has made a significant impact on your institution's operational efficiency and streamlined administrative processes. We appreciate your kind words about our intuitive user interface and robust performance as we continuously strive to provide the best possible experience to all our users. Your recommendation means a lot to us, and we are confident that other higher education institutions will also benefit from our solution. We understand the importance of providing comprehensive training and support to ensure a seamless experience for all users. Your feedback regarding certain modules and the learning curve for some staff members is duly noted. We will work on improving our initial training and help guides to make it even more accessible and user-friendly for all users. Once again, thank you for your review and for choosing Academia ERP/SIS by Serosoft. We're committed to continuous improvement and are excited to have you as a part of the Academia community. If you have any further suggestions or need assistance, please feel free to reach out to our support team at any time. ### 7. Academia ERP - A Comprehensive and User-Friendly Solution for Educational Institutions **Rating:** 5.0/5.0 stars **Reviewed by:** Mukul K. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 06, 2023 **What do you like best about Academia ERP by Serosoft?** Academia ERP is an intuitive and user-friendly platform that makes navigating the system easy for even non-tech-savvy users. The interface is clean and well-organized, with a customizable dashboard that provides quick access to essential features. The system is designed to make onboarding new users as seamless as possible, with in-depth documentation and tutorial videos to guide users through the various functionalities. Academia ERP has features catering to every aspect of educational institutions' operations. Some standout features include Admission Management, Student Information Module, Examination and Grading, Fee and Finance Management, Human Resources, Timetable and Scheduling, etc. **What do you dislike about Academia ERP by Serosoft?** While Academia ERP by Serosoft offers a comprehensive and user-friendly solution for educational institutions, there are a few areas where some users might find room for improvement. However, it's important to note that these points may not be deal-breakers and can be balanced against the software's numerous strengths. A few of the lagging areas are Initial Setup and Occasional Performance Issues, which the support team resolved in no time. **What problems is Academia ERP by Serosoft solving and how is that benefiting you?** Academia ERP by Serosoft is designed to solve numerous problems educational institutions face in managing their day-to-day operations. As a comprehensive solution, it addresses various administrative, academic, and financial challenges, making it easier for institutions to focus on their core mission – providing quality education. Academia ERP solves some key problems and benefits: Streamlining Administrative Processes, Enhanced Communication & Collaboration, Data-driven Decision Making, Improved Financial Management, Enhanced Compliance & Security, and Scalability & Flexibility. By addressing these problems, Academia ERP benefits institutions in several ways, such as enhancing efficiency, reducing administrative burden, improving financial management, and fostering data-driven decision-making. Ultimately, this translates into a better educational experience for students and a more streamlined and productive environment for staff and administrators. **Official Response from Hemant Mahajan:** > Thank you for sharing your experience with Academia ERP by Serosoft. It's great to hear that you find the platform to be intuitive and user-friendly, with a comprehensive set of features to cater to educational institutions' operations. We appreciate your honest feedback about the initial setup and the occasional performance issues you've experienced. Our support team is always ready to assist and ensure that any issues are resolved promptly. We take all feedback seriously and will continue to work to improve the platform's overall performance and user experience. Thank you for choosing Academia ERP by Serosoft as your preferred solution for educational institution management. We look forward to continuing to support you in your endeavours. ### 8. Smooth Experience with this Modern Academia School Management System **Rating:** 5.0/5.0 stars **Reviewed by:** Dnyaneshwar K. | Sr.IT Administrator, Education Management, Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2022 **What do you like best about Academia ERP by Serosoft?** Schools can maintain transparency with students and parents with features like attendance tracking, grade reporting, and fee management. This transparency can help build trust and accountability. Schools can maintain transparency with students and parents with features like attendance tracking, grade reporting, and fee management. This transparency can help build trust and accountability. I would recommend to all the schools out there looking to betterment in productivity and digitalization. **What do you dislike about Academia ERP by Serosoft?** While Academia SMS offers a wide range of features, there may be specific needs for customization based on a school's unique requirements. That can be improved with the help of sharp offerings. **What problems is Academia ERP by Serosoft solving and how is that benefiting you?** With many problems like productivity loss and scalability, the Academia ERP solves the effective communication between students, parents, teachers, and administrators is crucial for a school's success. Academia ERP facilitates this communication through features like notifications, messaging, and portals for parents and students. ### 9. Proven software **Rating:** 4.5/5.0 stars **Reviewed by:** Rajendra R. | General Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 08, 2022 **What do you like best about Academia ERP by Serosoft?** Proven software with most of the required functionalities (We have mainly used the functionalities developed for the Education Institute). You can consider the same for your organization. **What do you dislike about Academia ERP by Serosoft?** There is a scope of improvements with regards to UI/UX and some features, with regards to custom forms, custom reports and analytics. **Recommendations to others considering Academia ERP by Serosoft:** Proven software with most of the required functionalities (We have mainly used the functionalities developed for the Education Institute). You can consider the same for your organization. **What problems is Academia ERP by Serosoft solving and how is that benefiting you?** Getting on-time support (Mostly within SLA), in case of any enhancements consider by them for product update then getting the same in 15 days to one month **Official Response from Hemant Mahajan:** > Hey! Thanks for your feedback. We have made some major improvements recently in the reports and analytics. Now the reports are more granular and interactive with visual representation. Also, please let us know of the features in detail where you faced a problem in terms of UI/UX. We are always there to help you and most of all we thrive for improvements. ### 10. efficient and usefull **Rating:** 5.0/5.0 stars **Reviewed by:** Pankti P. | Enterprise (> 1000 emp.) **Reviewed Date:** April 18, 2023 **What do you like best about Academia ERP by Serosoft?** Quick revert solution of all queries helps us make meaningful complete reports with factual information, and other options are there to get bulk upload and download. **What do you dislike about Academia ERP by Serosoft?** ui ux as they are so cold. It gives so negative pruspACT TO the user as it gives so much professional view end user can get bored when it comes to long use of the application **What problems is Academia ERP by Serosoft solving and how is that benefiting you?** we can give proper data and reports of the university. also it makes so easy to maintain mis of the student staff and session of academic year or semester wich is the best perk of system. **Official Response from Hemant Mahajan:** > Thank you for your review of Academia ERP. We're glad our software has efficiently managed university data and reports. We appreciate your feedback on the UI/UX and will work towards a more engaging interface while maintaining professionalism. We're pleased that our software has simplified MIS management for students, staff, and academic sessions. Your satisfaction is our priority. Feel free to reach out with suggestions or concerns. Thank you, and we look forward to enhancing your experience with Academia ERP. ### 11. Best Educational ERP for Administrative Work **Rating:** 4.5/5.0 stars **Reviewed by:** pradeep s. | ERP Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2023 **What do you like best about Academia ERP by Serosoft?** - Several Modules provide the flow of Administration & Repository - Tabs help to resume work & verify - Pop-ups define the degree of authentication **What do you dislike about Academia ERP by Serosoft?** All are somewhat ok. Little could be done in Program Transfer, Exam & Fee Module with the handling of exceptions **What problems is Academia ERP by Serosoft solving and how is that benefiting you?** Most of the problems have been solved by Serosoft. Data exports help in report generations & record keeping. **Official Response from Hemant Mahajan:** > Thank you for sharing your thoughts on Academia ERP by Serosoft. It's great to hear that you appreciate the flow of administration and repository provided by the ERP, as well as the tabs and pop-ups for authentication. Although you find the program transfer, exam, and fee modules to be somewhat okay, it seems that there is room for improvement in the handling of exceptions in these areas. It's good to know that Academia ERP by Serosoft is solving most of your problems and helping you with report generation and record keeping through data exports. We hope that you continue to benefit from the ERP and that any areas for improvement are addressed in future updates. ### 12. Good **Rating:** 5.0/5.0 stars **Reviewed by:** Mahesh A. | Principal, Paramedical, Mid-Market (51-1000 emp.) **Reviewed Date:** September 28, 2022 **What do you like best about Academia ERP by Serosoft?** I have been using academia ERP for the last five years, and according to that experience, attendance examination and fees report is the best in this software. The performance of the software is excellent. I can say only this. **What do you dislike about Academia ERP by Serosoft?** I have been using academia ERP for the last five years, and according to that experience, the Solution to problems is sometimes problematic otherwise, all modules are excellent. I have been using academia ERP from last 5 years **What problems is Academia ERP by Serosoft solving and how is that benefiting you?** I have been using academia ERP for the last five years, and according to that experience, Sending Messages and emails to parents is the best thing I am using from last five years. **Official Response from Hemant Mahajan:** > Dear Mahesh Sir, Thank you for sharing your experience with Academia ERP/Student Information System over the past five years. We are glad to hear that our software's performance, particularly in managing attendance, examinations, and fee reports, has been excellent. We value your feedback regarding problem-solving within the software. Your input will help us improve our service and ensure that all our modules continue to meet your needs effectively. It's great to hear how useful our messaging and emailing feature has been in keeping parents engaged. We're proud to support your institution's communication efforts. Thank you again for your continued support and feedback. Best Regards, Hemant Mahajan Manager - Digital Marketing ### 13. Excellent support for all available modules **Rating:** 5.0/5.0 stars **Reviewed by:** Saurabh S. | General Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2022 **What do you like best about Academia ERP by Serosoft?** All the available modules like attendance, fees, examination, admissions, etc. are pretty useful and excellent in terms of functionality. The customer support team is always available for quick assstance. The team is excellent and the behavior is super cool, especially customer support. **What do you dislike about Academia ERP by Serosoft?** We are satisfied with the services of the product as of now. So not have to say anything in particular here. We all are 100% satisfied, if any support is required, team is available. **What problems is Academia ERP by Serosoft solving and how is that benefiting you?** First and foremost the digitalization of the institution is taken care of by Academia. It reduces the paperwork, improves collaboration and communication, modules like Calendar and tasks management help the most. **Official Response from Hemant Mahajan:** > Thank you for your review! We are glad you loved Academia ERP/SIS and it is helping you tackle some of the biggest challenges of an education institute. Your kind words and appreciation always boost our confidence for us to keep up the good work. ### 14. A Feature-Rich Software to Automate Modern Institutions **Rating:** 4.5/5.0 stars **Reviewed by:** Abhishek J. | Faculty member, Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2022 **What do you like best about Academia ERP by Serosoft?** The ERP solution is configurable and the support team is highly responsive and fast. The time taken in the implementation process was fast-paced. Good Job! **What do you dislike about Academia ERP by Serosoft?** Not something to dislike, but there certainly can be more modules that can accommodate the needs of institutes that have requirements based on their unique organizational structure. **What problems is Academia ERP by Serosoft solving and how is that benefiting you?** We are a growing institute and hence we needed a scalable system to meet the newfound challenges. Majorly, we identified process-related gaps, largely in fee management, program and course management, timetable management, and more. Academia helped bridge those gaps and we have seen a drastic improvement in efficiency and transparency. **Official Response from Hemant Mahajan:** > Hey! Thanks for the great review. We are noting the point you have placed about accommodating more needs of the institutes and diversifying our modules. Your review provides tons of help as we always thrive for improvement and to become the best in the industry. Thanks once again, loved that you enjoy our product. ### 15. It gives complete support to education management **Rating:** 5.0/5.0 stars **Reviewed by:** Sagar P. | IT Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** August 19, 2022 **What do you like best about Academia ERP by Serosoft?** The feature-rich UI of the software interested us the most. We recommend this software for the exam, fees, admission, inquiry, and students management **What do you dislike about Academia ERP by Serosoft?** There is nothing we dislike as of now. We appreciate the support for the initial implementation niggles. **What problems is Academia ERP by Serosoft solving and how is that benefiting you?** It is a fully automated system to get your education institution digitalized. Mostly solves and speeds up the academic and admin operations. **Official Response from Hemant Mahajan:** > Thanks for the review. We are happy that you are loving the product and our support and implementation teams are doing a great job to have leveled your expectations. These kind words of encouragement are what we live for at Academia by Serosoft, thanks once again! ### 16. False Bay TVET College - 1st public college in South Africa to implement Academia ERP **Rating:** 4.0/5.0 stars **Reviewed by:** Mark C. | Acting Deputy Principal: Corporate Services False Bay TVET College, Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2022 **What do you like best about Academia ERP by Serosoft?** The system is agile and customisable and very user friendly The project team is always willing to listen to our concerns and review the system/processes accordingly. **What do you dislike about Academia ERP by Serosoft?** Some integration processes were not fully understood by Academia **Recommendations to others considering Academia ERP by Serosoft:** It is a very good system which meets our College requirements **What problems is Academia ERP by Serosoft solving and how is that benefiting you?** Implementing an online application process and managing student registrations process from the initial enquiry to full registration. THe college has had 1000s of additional applications due to the online application process **Official Response from Hemant Mahajan:** > Thank you for bringing to our notice that your experience during tools integration was not as expected, we are surely going to work around it and ensure that your experience with the product is nothing but the best. Also, we are glad that Academia ERP has helped you in getting more admission applications, and that we are meeting your needs. Thanks for your review! Our message to the stakeholders looking for education ERP software. Request an Academia ERP demo to learn more. ### 17. Academia is a feature rich & robust product; Efficiency & reliability **Rating:** 5.0/5.0 stars **Reviewed by:** Hitendra Singh R. | Manager - IT department, Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2022 **What do you like best about Academia ERP by Serosoft?** Academic ERP is a feature-rich and robust product, it helps us in the digitalization of the campus. because of it our data is centralized and reports are available very quickly. **What do you dislike about Academia ERP by Serosoft?** The optional modules are not properly intergrated with academia and they dont have the customization option. **What problems is Academia ERP by Serosoft solving and how is that benefiting you?** it helps us in the digitalization of the campus. because of it, our data is centralized and reports are available very quickly. because of it our productivity is increased. **Official Response from Hemant Mahajan:** > Thank you for bringing to our attention that you had difficulties with the optional modules. We hope our customer support team has responded to your query regarding the same and is working towards meeting your expectations. Please let us know if you need any further assistance, as we are always there for our customers and thrive for excellence in terms of your experience with the product. ### 18. Quick Responsive team of academia **Rating:** 4.5/5.0 stars **Reviewed by:** Shweta Y. | Design mentor, Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2022 **What do you like best about Academia ERP by Serosoft?** Got lots of modules and provisions in academia erp. **What do you dislike about Academia ERP by Serosoft?** Few module has lengthy process which is difficult to remember. **Recommendations to others considering Academia ERP by Serosoft:** Education industry who want everything under a single software can opt for academia **What problems is Academia ERP by Serosoft solving and how is that benefiting you?** Managing data Everything is now automated Transparency between institute and students Students can easily to see information regarding fees, timetable ,attendance, result, subjects etc **Official Response from Hemant Mahajan:** > Yes! You are right sometimes we go a step ahead and let you choose the best thing for your institute and the process gets a little lengthy. We are noting it and sharing it with our team here to make your experience better to meet your expectations. Thank you for noting the efforts of our customer support team, you must expect nothing but the best from us. ### 19. One of the best in class software and is highly recommended for modern educational institutions. **Rating:** 5.0/5.0 stars **Reviewed by:** DEVAATMAN N. | Teacher, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2022 **What do you like best about Academia ERP by Serosoft?** The software is built on cloud-enabled technology and has an easy and smooth architecture. It is user-friendly with an easy-to-use portal and mobile application. **What do you dislike about Academia ERP by Serosoft?** There is nothing to dislike at this point. It is helpful for all types of institutions situated in any country across the globe. It helps institutions attain digital transformation in the best way. **Recommendations to others considering Academia ERP by Serosoft:** Highly Recommended. **What problems is Academia ERP by Serosoft solving and how is that benefiting you?** We were facing issues in managing manual fee payments in our institution. Academia helped us automate the complete process easily and became beneficial in all ways. It also provided us with the multi-centre capability feature through which we can operate multiple centres from one location. **Official Response from Hemant Mahajan:** > Thank you for bringing to our notice that your experience during tools integration was not as expected, we are surely going to work around it and ensure that your experience with the product is nothing but the best. Also, we are glad that Academia ERP has helped you in getting more admission applications, and that we are meeting your needs. Thanks for your review! Our message to the stakeholders looking for education ERP software. Request an Academia ERP demo to learn more. ### 20. Happy User **Rating:** 5.0/5.0 stars **Reviewed by:** Annapureddy A. | Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2022 **What do you like best about Academia ERP by Serosoft?** Customization of modules and support from the Serosoft. **What do you dislike about Academia ERP by Serosoft?** Takes time to understand the usage of modules **Recommendations to others considering Academia ERP by Serosoft:** The organization which wants to choose has to explain the end-to-end process so that the product is customized according to the need. **What problems is Academia ERP by Serosoft solving and how is that benefiting you?** Program management automation has brought more efficiency and no chance for the occurrence of error. **Official Response from Hemant Mahajan:** > Hey! Thanks for your review. As you know we are a people-centric company and we are very sorry that you find the product a bit complex. These reviews such as yours help us in the improvement and we are noting your point and escalating it to the concerned team. We are sure we would meet your expectations with our product improvements. ### 21. Great stable platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2022 **What do you like best about Academia ERP by Serosoft?** Program management, attendance, admissions. **What do you dislike about Academia ERP by Serosoft?** Placements, assignments, interface in general. **What problems is Academia ERP by Serosoft solving and how is that benefiting you?** Great campus management system. Mobile interface for tasks like attendance is very good. Marks entry is easy and CGPA calculation gets done automatically. **Official Response from Hemant Mahajan:** > Thanks for your review. We are a company that is highly committed to customer experience. And we are noting your suggestions about our Assignments and Placement Modules. In case, you are still experiencing any problems with the module, feel free to contact our customer support team, we would be happy to assist you in the best way possible. ### 22. Great **Rating:** 5.0/5.0 stars **Reviewed by:** Rakesh S. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2022 **What do you like best about Academia ERP by Serosoft?** Quick response to issues from support te **What do you dislike about Academia ERP by Serosoft?** Unexpected downtime - but quickly resolved **Recommendations to others considering Academia ERP by Serosoft:** Certainly worth the money **What problems is Academia ERP by Serosoft solving and how is that benefiting you?** Attendance and tracking **Official Response from Hemant Mahajan:** > Thanks for taking out time to give us a great review. We are sorry to hear that you experienced a short downtime while using the product, hopefully, the customer support team was prompt in responding to the problem. Glad you are loving the attendance module of the product, to which we would like to add - did you check we have recently integrated a QR code-based attendance system as well? It is quicker and eliminates manual work completely. ### 23. Provides 360 degree solution for Academic Institutions **Rating:** 3.0/5.0 stars **Reviewed by:** SPOC E. | SPOC ERP IMPLEMENTATIONS AND CONTROLLER OF EXAMINATIONS, Mid-Market (51-1000 emp.) **Reviewed Date:** June 13, 2022 **What do you like best about Academia ERP by Serosoft?** Program and Courses, Examination and OBE Modules **What do you dislike about Academia ERP by Serosoft?** Improvements are needed on Fee and Payments **What problems is Academia ERP by Serosoft solving and how is that benefiting you?** Solving all the problems timely **Official Response from Hemant Mahajan:** > Hello! Thanks for your review, and we are sorry that you had a bad experience with our Fees and Payment module. Please escalate your problem to the customer service team here. We are sure they would be prompt in resolving your issue. We are also glad that overall the product is meeting your expectations. ### 24. Highly recommended- Much advanced than others! **Rating:** 5.0/5.0 stars **Reviewed by:** Juhi J. | Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2019 **What do you like best about Academia ERP by Serosoft?** Academia is a feature rich & robust product; Efficiency & reliability are certainly Serosoft’s hallmark; Impressed with the energy and dedication of Team Serosoft and find them to be competent, knowledgeable and friendly. **What do you dislike about Academia ERP by Serosoft?** One small concern, they took slightly longer to roll out customization. Although overall it came out fine. **Recommendations to others considering Academia ERP by Serosoft:** I have no hesitation in recommending Academia in the educational domain to any academic institutions. **What problems is Academia ERP by Serosoft solving and how is that benefiting you?** We are satisfied with Academia. For us, the key factor for success was a component developed by Serosoft which automated the migration of the student data from our legacy system to Academia ERP. They also assisted us in streamlining our examination process; Academia ERP has helped us in managing our fees by providing no. of reports that helped us in tracking the outstanding amounts, collections and many more. ## Academia ERP by Serosoft Discussions - [What is Academia ERP by Serosoft used for?](https://www.g2.com/discussions/what-is-academia-erp-by-serosoft-used-for) - [View Academia ERP by Serosoft pricing details and edition comparison](https://www.g2.com/products/academia-erp-by-serosoft/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-13+16%3A02%3A50+-0500&secure%5Bsession_id%5D=9557f23a-deea-4b6f-a90d-45d27a2b0f82&secure%5Btoken%5D=b5f762b2860c9cc931788f04ccf611de4e736d66def9adeda46850c0751a7b92&format=llm_user) ## Academia ERP by Serosoft Features **Functionality** - Email marketing - SMS Alerts - Event Management - Financial Management - Interview Scheduling - Mobile Application - Forms Automation - Marketing Automation - Lead Nurturing - Automated Reminders **Platform Content** - File Sharing - White-Labeling - Gradebook **Integrations** - Integrations - Communication - Data Sharing **Agentic AI - Student Information Systems (SIS)** - Cross-system Integration **Agentic AI - Education ERP** - Cross-system Integration **Enrollment & Academic Management** - Online Admissions & Application Management - Course Registration & Timetable Scheduling - Academic Records & Transcript Management - Degree Audit & Progress Tracking **Data Management** - Analytical Tools - Integration APIs - Funnel Management **Platform Additional Functionality** - Cloud - Mobility - Messaging **Core Modules** - Finance and Accounting - Human Resources - Billing and Fees **Financial & Billing Operations** - Tuition Billing & Student Account Management - Integrated Budget & Financial Reporting - Refund & Payment Plan Automation - Financial Aid & Scholarship Administration **Platform Data** - Visualization - Dashboard - Analytics - Registration - Atttendance **Reporting** - Report Generation - Report Automation **Agentic AI - Admissions and Enrollment Management** - Multi-step Planning **Student Engagement & Support Tools** - Communication & Alerts System - Student Self‑Service Portal - Alumni Support - Academic Advising & Success Tools **Agentic AI - K-12 Student Information Systems** - Cross-system Integration **Artificial Intelligence & Analytics** - Natural Language Query & Reporting - Automated Chat & Support Bots - Predictive Analytics - AI‑Assisted Academic Planning ## Top Academia ERP by Serosoft Alternatives - [OpenEduCat](https://www.g2.com/products/openeducat/reviews) - 4.6/5.0 (139 reviews) - [Wisenet](https://www.g2.com/products/adapt-it-wisenet/reviews) - 4.2/5.0 (397 reviews) - [PowerSchool SIS](https://www.g2.com/products/powerschool-sis/reviews) - 4.2/5.0 (722 reviews)