I was looking for another hosting provider to migrate my websites. I was happy with services on the old one but the prices has become unaffordable, so I was looking for the host that would have the same / similar quality for affordable price. I wasn’t looking for the cheapest option because quality cost. After the researching I stopped with A2 Hosting. One of the things that were important to me that they have a server location in Europe.
What I was impressed of a lot was their support. The pre-sale team answered very quickly my questions. Afterwards, when I migrated my 5 websites (despite, they offer one website free of charge, I decided to do it by myself, cause I have knowledge and I still needed to migrate 5 and point the domains from different places). And I could say that during the process I was a lot on their support chat or submitted support tickets. Since I work in IT, I know that even you do the things “by the book” there is always something that doesn’t work as you expected. So I would lie saying that the migration was easy-breezy but their support is superb! If you don’t manage to resolve an issue on their live support (sometimes the issue is too complicated to resolve right away), they were very operative to answer the support tickets.
Bottom line, I’m very happy changing the hosting company and that migration process has finished. Review collected by and hosted on G2.com.
I didn't like so much the usability of their live chat. For example, at the end of the chat you can choose that the transcript would be emailed to you. It would be emailed, but it would never have my initial request (text). It would happen that not everything could be solved on the live support, so I had to submit a support ticket with the same issue. It would be handy if I could just copy-paste my initial text from the transcript, but that text wasn't included there. Review collected by and hosted on G2.com.
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197 out of 198 Total Reviews for A2 Hosting
Overall Review Sentiment for A2 Hosting
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I like how they can suddenly take your site offline for extended periods of time without any notice due to completely nonsensical claims of malicious content detected on the account. Repeatedly. Review collected by and hosted on G2.com.
STAY AWAY. A2 Hosting will offer you a good deal and what looks to be a reliable service. But a few months down they road they will start to accuse you of hosting "malware" or "phishing content" on your site and take it offline, demanding ransom of $125 for "cleanup service" and thereafter a protection fee of $5 per month on top of your regular hosting bill. When such incident happens, coincidentally you will find it impossible to contact them via chat, and your tickets and emails are never replied to. Needless to say there is no malicious content whatsoever on our site(s) and we have even done multiple scans with several solutions after this to confirm it. Review collected by and hosted on G2.com.
I really like the fast load times, especially when using their Turbo plans. The money-back guarantee (even beyond 30 days) is also a big plus—it gives peace of mind. Their pre-configured WordPress setup saves time for beginners. Review collected by and hosted on G2.com.
The support system isn’t great—long wait times and sometimes pushy recommendations for pricier plans. Also, the interface and naming of features can be confusing for beginners. Review collected by and hosted on G2.com.
I recently had some Inode issues for my website Construction Links Network and contacted A2 support for their help. The problem was cleaned up within a few hours. Since I am a small business owner and not a tech wizard , I rely on my hosting partner A2 to help me with the issues I do not understand. Thanks once again A2 for all the support. The best in the business as far as I'm concerned. Review collected by and hosted on G2.com.
Cost of service packages are a bit high but the service is worth it. Review collected by and hosted on G2.com.
I moved my main website to A2 some years ago after some bad experiences with other hosting companies. The service has been good and the support is efficient. I have since moved all of my sites to A2 Review collected by and hosted on G2.com.
Frustrating initially, feeling I was being left to deal with the issue but I think that's the nature of support. We got there in the end. Review collected by and hosted on G2.com.
I have been using A2 Hosting’s reseller account and VPS hosting services. I am very happy with both services. I was using different other providers before and was having lots of issues like downtime, virus attack, mail blacklisting etc. After changing to A2, all my issues were resolved. Using now for more than 3 years. Very happy with the service including its performance, customer support, ease of use and speed. Review collected by and hosted on G2.com.
nothing so far. I tried hostinger and hostgator before and then moved to a2hosting Review collected by and hosted on G2.com.
1 star is too many. For the last 6 interactions with A2 support (they average 1 per month) I needed to interact (not just open a ticket) with them 5 times on average to get the problem resolved. The last 2 interactions were necessary because of the migration A2 did and I had no opportunity to prevent. Unbelievable incompetence. Review collected by and hosted on G2.com.
A2 has once again farmed out their support overseas. Prima facia that's not terrible but the people doing their support have no experience and have no capacity to understand customer needs. To make matters worse they thrust problems upon their customers my migrating hosting accounts to new servers with no training and experience. They can't even get the DNS straight when they have complete control over the entire process! Review collected by and hosted on G2.com.
They are accommodative to client requests with patience and professionalism. Review collected by and hosted on G2.com.
Hard to say, but if I were to think hard I'd say I hope their waiting queues become faster moving. Review collected by and hosted on G2.com.
I like the increased speed on my website. And the help ticket support system is pretty darn good too. Review collected by and hosted on G2.com.
Domain name sales are a bit price-y though. But easy to buy elsewhere and transfer to A2hosting. Review collected by and hosted on G2.com.
