Freshstatus by Freshworks Reviews & Product Details

Easy to manage

Easy to setup

license cost is worth for the features and services offered

Amazing support Review collected by and hosted on G2.com.

Project Management Module can be made better Review collected by and hosted on G2.com.

Freshstatus by Freshworks excels in simplifying incident and status page management, offering user-friendly customization, and automated communication features. It's ideal for teams of any size, with a free version for small organizations and advanced options for larger enterprises. Its seamless integration with other tools enhances its utility, making it a top choice for maintaining transparent communication about system statuses and incidents. Review collected by and hosted on G2.com.

Although the free version is generous, some of the more advanced features and customization options are only available in the paid plans. This can be a barrier for small organizations or startups that need more sophisticated functionalities but have limited budgets. Review collected by and hosted on G2.com.

Webviso provides thousands of customers across the world with web hosting and website management services. In operating such a platform, uptime monitoring is critical. That's where Freshstatus comes in.

Our experience with Freshstatus has been positive over the years we had used it. In the fast-paced tech industry where every moment of downtime counts, the simplicity of quickly creating an incident report is invaluable. Whether we're dealing with a minor incident or the ocassional outage (it happens!), Freshstatus allows us to share our updates promptly, ensuring all of our clients are properly informed of the status of our online operations.

What sets this uptime status service apart is its intuitive interface, which will make sense to both beginners and experienced users searching for a status monitoring tool. Navigating through it is a breeze and the process of creating and managing incidents is remarkably straightforward, with a lot less of the 'clunky navigation' to click through that other providers have. The ability to provide real-time updates and notifications to my clients has played an important role in maintaining the level of service our users expect. I especially enjoy the ability to use my website as a custon domain for the status page. In addition, customer support has been helpful - whenever we needed assistance, the support team was prompt and genuinely helpful (24x7 email support and 24x5 phone support is included on all plans). This level of support further solidified our trust in Freshstatus as our uptime monitoring utility.

Our team highly recommends this service to anyone seeking a robust uptime monitoring solution that not only works without a hitch, but also satisfies your customers when they need to be in the loop. Review collected by and hosted on G2.com.

We have only a couple minor issues with the service. One being that you have to self-host your own status page logo when other services offer an ability to upload it directly to the platform. This is an issue because when our service may be experience an outage, our logo file will also not be available. We'd also like to see further status page customization options and the ability to hide the "Agent Login" button. Review collected by and hosted on G2.com.

I use this constanly to display my website status. Freshstatus by freshworks is one of the fastest, most efficent, and easiest to use softwares for website status displays. It's so easy to implement, a baby could do it. Their customer support helps with every issue. It can intergrate with so many other applications. Review collected by and hosted on G2.com.

I think that one widget should be given for free to help those who can not afford this software. I use freshstatus daily. Unfortunately I am unable to use one of the most vital parts. Review collected by and hosted on G2.com.

I personnaly use Freshstatus since 1 year, my status page is amazing with a lot of informations for all of my customers. I was supprised by the number of free functionality of this free status page. The status page is really easy to use and implement on our website. I don't personnaly experienced issues with my status page since i use it everyday. Review collected by and hosted on G2.com.

I think the status page should more customizable. Review collected by and hosted on G2.com.

Set up as a quick and free solution but it's unlikely that we will replace it with a competitor's product anytime soon as it sufficiently feature rich and meets all our basic needs. Review collected by and hosted on G2.com.

Have seen no obvious way to send out email notifications to mailing groups which would be particularly useful as ours are dynamic. User email addresses must be subscribed at an individual level (however admins are able to import a csv file of addresses to subscribe and using their RSS feed and widget can get information to more people). This is likely because their billing model is based on the number of subscribers. Review collected by and hosted on G2.com.

Freshstatus has a lot of great features added to their free plan, and once my account was setup it was very intuitive to use. They also include an API interface where I can programatically update my product's status, which is amazing! Review collected by and hosted on G2.com.

It was difficult to setup an account for freshstatus Review collected by and hosted on G2.com.

We use to have statuspal but it went paid completely, we now use the full suite of free freshworks services and will upgrade as soon as we grow. Review collected by and hosted on G2.com.

Nothing really, you guys offer a ton of good value to startups. Review collected by and hosted on G2.com.

Freshstatus by Freshworks is an excellent service for monitoring the status of your websites, APIs, and other online services. One of the best things about this service is how easy it is to set up and get started. The status page is user-friendly for our customer, with a clear and straightforward layout that makes it easy to understand the status of your systems at a glance. Additionally, it's effortless to add a custom domain to your status page, giving you complete control over your brand's image and messaging. Review collected by and hosted on G2.com.

However, one of the things I didn't like about Freshstatus is that the admin interface can be a bit confusing at first. It takes some time to navigate and figure out where everything is located. But once you get used to it, it's not a significant issue, and the benefits of using the service far outweigh any initial confusion. Review collected by and hosted on G2.com.

We can customize the look to fit our website Review collected by and hosted on G2.com.

Would be better to be able to drill down deeper Review collected by and hosted on G2.com.