800.com
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800.com
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4.7 out of 5 stars
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800.com Reviews & Product Details - Page 44

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800.com Overview

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What is 800.com?

At 800.com, we're dedicated to helping businesses connect with their customers. As a leading provider of toll-free phone numbers, vanity phone numbers, and call software, we make it simple for companies to reach their customers anywhere in the world. Our mission is to empower human connection through telecommunication. We provide an easy-to-use platform for anyone to find and register a memorable toll-free vanity phone number. Plus, with our platform, you can manage all of your numbers in one place, track calls, measure success, and forward calls to any phone you choose. But that's not all—we also offer SMS marketing and API integration for businesses of all sizes, making it easy to attract new customers and grow your business. So if you're looking for a way to improve your communication and connection with your customers, look no further than 800.com.

800.com Details
Discussions
800.com Community
Languages Supported
English, Spanish
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Product Description

Get a toll-free number and increase your sales globally. Search, order and activate your unique number today!

Seller Details
Seller
800.com
Year Founded
2008
HQ Location
Sarasota, Florida
LinkedIn® Page
www.linkedin.com
28 employees on LinkedIn®
Description

800.com is a marketplace for cloud based phone numbers founded in
008, with tens of thousands of customers. We strive to have the best platform for a customer to manage one number or a thousand numbers. We provide virtual phone numbers and telecommunication services to help businesses of any size be flexible and extensible so that they can maintain a professional appearance.

Mike E.
ME
Overview Provided by:
Mike Esposito

Recent 800.com Reviews

Ron S.
RS
Ron S.Small-Business (50 or fewer emp.)
5.0 out of 5
"800.com has exceeded every expectation for our business for many years!"
After having service in the past with some competitors of 800.com they have exceeded every expectation and then some! We like the quick to respond...
Read more
Carl M.
CM
Carl M.Small-Business (50 or fewer emp.)
5.0 out of 5
"The best phone software for Starter and Established companies"
With the ability to customize my phone answering system, my business is presented as professional and reliable to clients. The system is also extre...
Read more
Rich B.
RB
Rich B.Small-Business (50 or fewer emp.)
5.0 out of 5
"Reliable Service"
I needed an 800 number for my new small mobile business. 800.com had every feature I needed including an assignable directory that callers could se...
Read more

800.com Pricing

Personal
Starting at $19.00
Per Month
Unlimited
Starting at $49.00
Per Month
Pro
Starting at $127.00
Per Month
See all 3 800.com pricing levels
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800.com Media

800.com Demo - Features Available with A Number From 800.com
Every 800.com member gets access to every phone system tool they could ever think of, regardless of which plan they choose. In addition to helping your customers avoid long-distance fees, you will be helping you and your company, too, if you become a member.
800.com Demo - Get 800 Toll Free Numbers and Vanity Phone Numbers Today
800.com provides toll-free numbers that can be routed to cell phones or business land-lines. We make it easy for anyone to forward calls to anywhere in the world.
800.com Demo - Main Customer Dashboard
Here in our Customer Dashboard Main page you have the ability to view your latest calls, review minutes used , export your usage and add notes to inbound calls.
800.com Demo - Customer Dashboard Call Forwarding Screen
Here is an example of our configuration page. This is where you would set up your call forwarding options
Answer a few questions to help the 800.com community
Have you used 800.com before?
Yes

462 800.com Reviews

4.7 out of 5
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462 800.com Reviews
4.7 out of 5
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800.com Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for 800.comQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

Easy to use, great dashboard and customer service Review collected by and hosted on G2.com.

What do you dislike about 800.com?

Access to other phone numbers through other services Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

Managing multiple phone numbers Review collected by and hosted on G2.com.

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Verified User in Retail
AR
Small-Business(50 or fewer emp.)
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Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

Having an 800 number makes my small business more professional. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

I have no dislike using this service. Having an 800 number is a great way to provide excellent customer service to consumers Review collected by and hosted on G2.com.

Recommendations to others considering 800.com:

Highly recommend 800.com and using an 800 number for your business. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

Giving people nationwide access to contact us without incurring a charge Review collected by and hosted on G2.com.

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Steven F.
SF
Healthcare Consultant
Mid-Market(51-1000 emp.)
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Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about 800.com?

As a national healthcare consultant, and moving between states often, I need to remain connected with my clients. To provide my clients the ability to get in touch with me, without having to call a number in a different state, An 800 number is a perfect solution. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

I do NOT want to be emailed copies of voice mails left by callers. In fact, I do NOT want 800.com to collect voicemails at all. I want my cell company to record voicemails, where I can see and listen as I choose. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

As a national healthcare consultant, and moving between states often, I need to remain connected with my clients. To provide my clients the ability to get in touch with me, without having to call a number in a different state, An 800 number is a perfect solution. Review collected by and hosted on G2.com.

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DENE S.
DS
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

Their 24 hour service. Being able to talk to someone anytime is amazing Review collected by and hosted on G2.com.

What do you dislike about 800.com?

Phone lagging. In the beginning I wasnt able to make calls but its since been fixed. Ii haven't had an issue since Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

The best thing is being ale rto make call on my mobile device. Since covid we arent in the office as much so being able to have contact on the go is great Review collected by and hosted on G2.com.

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TJ B.
TB
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about 800.com?

I really enjoy the interface and the automated messages. We have really enjoyed what this service has been able to bring to our Recycling program. I'm sure we use the service in an orthodox way but it works very well for us. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

I think it was time difference related but it did take a little while to get a response for the support team. Once we did get a response they were very helpful and made sure that we had our issue fixed. The only recommendation I would have is the ability to save and or delete old voicemails that way you can keep better track of the those you may have missed. Review collected by and hosted on G2.com.

Recommendations to others considering 800.com:

My story with 800.com is a bit out of the box but they have meet all of out needs. We are a recycling company and we recently started a Styrofoam Drop Off Center. We use 800.com by having local residents call and schedule drop off of their material via the "hotline" as we call it. We have seen a great deal of success and are looking to expand to other cities. This wouldn't have been possible without 800.com and I personally would not look any further when using a service like this. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

It has allowed our staff to be free from the phones allowing them to analyze which calls are important and allowing them to focus on new business. I used to answer calls all day long and now I can screen them or check on the voicemails left. Review collected by and hosted on G2.com.

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EPACENTER M.
EM
Administrative Assistant
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

Convenience to use their service anywhere Review collected by and hosted on G2.com.

What do you dislike about 800.com?

It's a "sketchy" number, and people block it Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

Every and all the communication within and without my institution. Creating text campaigns is a huge benefit. Review collected by and hosted on G2.com.

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Verified User in Management Consulting
AM
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

The responsiveness of customer service during several instances is why I trust this solution for my custom toll free number needs. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

There is not much I can say in terms of what I do not like. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

Solving the problem of a toll-free option for multiple sites to use to text into our software environment. Review collected by and hosted on G2.com.

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DM
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about 800.com?

What I love having 800.com number is the forwarding features, because of that I'm able to forward my business lines to my cell phone and that way my business is always up and running wherever I go! Review collected by and hosted on G2.com.

What do you dislike about 800.com?

So far, has been working great, no complains at all! Review collected by and hosted on G2.com.

Recommendations to others considering 800.com:

Clients love to be able to call anytime they need to talk to you. Having a 800.com number helps to communicate with clients. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

The afterhours, with 800.com we don't have to be at the office to be able to assist our customers, so we are available 24/7 using the forward features. Review collected by and hosted on G2.com.

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Tommy C.
TC
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

People can remember you and reach you more readily with a vanity number. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

The billing is sometimes confusing and not easy to view current invoices. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

Getting a better response through advertising with a number that reflects my business. Review collected by and hosted on G2.com.

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Stacy B.
SB
Director of Marketing
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about 800.com?

They were most helpful with a quick and simple resolution to my issue and the customer service representative that I worked with was courteous, helpful, and knowledgeable. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

I have not found any downsides to using 800.com. I have contacted them about a couple of things and their response times were impressive on each occasion. Review collected by and hosted on G2.com.

Recommendations to others considering 800.com:

I would compare their interface with competitors. I really like the clean dashboard with easy to understand tips and instructions. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

We are solving the need to have tracking on our B2B marketing campaigns. The benefits will be that additional insight to know what channels are working and which ones are not. Review collected by and hosted on G2.com.

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800.com