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462 800.com Reviews
Overall Review Sentiment for 800.com
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800.COM is a very professional team; their system is user-friendly and their interface is easy to navigate; they handle support requests immediately without delays and have client safety as a priority, and do their best to preserve it. Their dashboard is super easy to use and displays clearly all needed info. we have been using them for more than 5 years and are very happy with their service. Review collected by and hosted on G2.com.
Nothing to dislike; they are highly recommended. Review collected by and hosted on G2.com.
It was so easy to find and sign up. The simplest part of starting my business. Review collected by and hosted on G2.com.
It becomes a bit out of sight, out of mind. Hard to keep track of what I'm paying for and when. Review collected by and hosted on G2.com.
Notifications! Receiving a text, Phone call, and email when someone contacts us. Review collected by and hosted on G2.com.
Not able to delete calls, voicemails, or text messages. Unless, we don't know how to do it. Review collected by and hosted on G2.com.
This service is so user friendly! Call forwarding, multiple user directories, all easy to follow and step by step they walk you through it all! Review collected by and hosted on G2.com.
Nothing! I love the service! It is great! Review collected by and hosted on G2.com.
Anthony was the agent who helped me configure all the settings for my new business line. Despite the fact that our call failed a few times, he patiently contacted me back every time, and tried to carry through with guiding me on how to complete my setup. Great cutsomer service! Review collected by and hosted on G2.com.
Even though I was told I could find the application on app store, I tried a few times and still didn't see anything with the name of "800.com". I wish it was easier finding the app?.. Everything else works great though. Review collected by and hosted on G2.com.
The ease of use. My company has used this service for years and both its reliability and features have grown over time. Their customer service is also really helpful. Review collected by and hosted on G2.com.
The interface is not the best, but more than satisfactory for the price point. Review collected by and hosted on G2.com.
We transferred an 800 number from a partner company to ourselves. The process was easy and inexpensive. Review collected by and hosted on G2.com.
There's actually nothing we don't like about 800.com Review collected by and hosted on G2.com.
I like the tracking metrics provided. It allowed us to gauge whether we needed additional resources to staff the line. Review collected by and hosted on G2.com.
It wasn't seamless to add additional staff to the account. It could have been our spam filter blocking the invites. Review collected by and hosted on G2.com.
How easy it is to buy a number and forward it to you. The reports are simple and basic to use. Review collected by and hosted on G2.com.
I have tried to do annual billing with support, and they are unable to. I received an email from billing stating completed, but it was not. Review collected by and hosted on G2.com.
