800.com
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800.com
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4.7 out of 5 stars
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800.com Reviews & Product Details - Page 37

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800.com Overview

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What is 800.com?

At 800.com, we're dedicated to helping businesses connect with their customers. As a leading provider of toll-free phone numbers, vanity phone numbers, and call software, we make it simple for companies to reach their customers anywhere in the world. Our mission is to empower human connection through telecommunication. We provide an easy-to-use platform for anyone to find and register a memorable toll-free vanity phone number. Plus, with our platform, you can manage all of your numbers in one place, track calls, measure success, and forward calls to any phone you choose. But that's not all—we also offer SMS marketing and API integration for businesses of all sizes, making it easy to attract new customers and grow your business. So if you're looking for a way to improve your communication and connection with your customers, look no further than 800.com.

800.com Details
Discussions
800.com Community
Languages Supported
English, Spanish
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Product Description

Get a toll-free number and increase your sales globally. Search, order and activate your unique number today!

Seller Details
Seller
800.com
Year Founded
2008
HQ Location
Sarasota, Florida
LinkedIn® Page
www.linkedin.com
28 employees on LinkedIn®
Description

800.com is a marketplace for cloud based phone numbers founded in
008, with tens of thousands of customers. We strive to have the best platform for a customer to manage one number or a thousand numbers. We provide virtual phone numbers and telecommunication services to help businesses of any size be flexible and extensible so that they can maintain a professional appearance.

Mike E.
ME
Overview Provided by:
Mike Esposito

Recent 800.com Reviews

Ron S.
RS
Ron S.Small-Business (50 or fewer emp.)
5.0 out of 5
"800.com has exceeded every expectation for our business for many years!"
After having service in the past with some competitors of 800.com they have exceeded every expectation and then some! We like the quick to respond...
Read more
Carl M.
CM
Carl M.Small-Business (50 or fewer emp.)
5.0 out of 5
"The best phone software for Starter and Established companies"
With the ability to customize my phone answering system, my business is presented as professional and reliable to clients. The system is also extre...
Read more
Rich B.
RB
Rich B.Small-Business (50 or fewer emp.)
5.0 out of 5
"Reliable Service"
I needed an 800 number for my new small mobile business. 800.com had every feature I needed including an assignable directory that callers could se...
Read more

800.com Pricing

Personal
Starting at $19.00
Per Month
Unlimited
Starting at $49.00
Per Month
Pro
Starting at $127.00
Per Month
See all 3 800.com pricing levels
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1 person requested security information

800.com Media

800.com Demo - Features Available with A Number From 800.com
Every 800.com member gets access to every phone system tool they could ever think of, regardless of which plan they choose. In addition to helping your customers avoid long-distance fees, you will be helping you and your company, too, if you become a member.
800.com Demo - Get 800 Toll Free Numbers and Vanity Phone Numbers Today
800.com provides toll-free numbers that can be routed to cell phones or business land-lines. We make it easy for anyone to forward calls to anywhere in the world.
800.com Demo - Main Customer Dashboard
Here in our Customer Dashboard Main page you have the ability to view your latest calls, review minutes used , export your usage and add notes to inbound calls.
800.com Demo - Customer Dashboard Call Forwarding Screen
Here is an example of our configuration page. This is where you would set up your call forwarding options
Answer a few questions to help the 800.com community
Have you used 800.com before?
Yes

462 800.com Reviews

4.7 out of 5
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462 800.com Reviews
4.7 out of 5
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4.7 out of 5
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800.com Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for 800.comQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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BC
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

I like having multiple business phone numbers and a fax number for less than $20.00 a month. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

There isn't anything that I don't like about 800.com. I've been a customer for several years now. Review collected by and hosted on G2.com.

Recommendations to others considering 800.com:

If a person is looking for affordable phone numbers for business, 800.com is an excellent solution. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

800.com allows me to have a fax number without having to own a fax machine. Review collected by and hosted on G2.com.

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Timmothy M.
TM
COO + Partner
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

It was so easy to set up the initial toll-free number and get it then hooked into our SMS system. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

I wish I got monthly invoice receipts directly via email each month, but it's still easy enough to log in and download. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

We have a client executing a retailer-based SMS campaign, and 800.com was critical to getting a toll-free number to implement. We were able to turn around the request quickly and without any issues. Review collected by and hosted on G2.com.

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DJ
Director of IT
Small-Business(50 or fewer emp.)
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Verified Current User
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Incentivized Review
What do you like best about 800.com?

Extremely easy to use and set up. Very affordable. The charts and data analytics are useful. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

We like everything we have found with 800.com Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

We have been able to save a decent amount of money using 800.com to forward our 800 number compared to the big telephone service providers. This has allowed us to keep the number we had for years and a number that customers already knew. Review collected by and hosted on G2.com.

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Verified User in Information Services
AI
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

I like that this is an application and can be done from any computer or phone. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

Explanation of features when navigating . Review collected by and hosted on G2.com.

Recommendations to others considering 800.com:

This is a very good service... But you must make sure it works for your business. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

Another company or third party to answer calls for my business. Review collected by and hosted on G2.com.

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Response from Annie Argueta of 800.com
Editedit

Thank you for leaving us a 5 star review!

Helpful?
Share
Admin Approval Link
Verified User in Consumer Services
UC
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

able to have records of callers, call back and they are not left with a bad view of the company Review collected by and hosted on G2.com.

What do you dislike about 800.com?

confusing with the routing, how to send it properly Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

missed calls great attendants voicemail options and text email notifications Review collected by and hosted on G2.com.

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Response from Annie Argueta of 800.com
Editedit

Thank you for taking the time and leaving us a great review!

Helpful?
Share
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Verified User in Building Materials
AB
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

The ease of use. It is very easy to make changes, set up forwarding, and other options. I did not need any training. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

The voice recordings sound computer-like. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

We love the service. Really no true complaints. Review collected by and hosted on G2.com.

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Response from Annie Argueta of 800.com
Editedit

Thank you for taking the time to leave us an outstanding review!

Helpful?
Share
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Tom D.
TD
VP
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

No need for hardware. Ability to forward extensions to cell phones. Pricing.

We also use HUBspot with it. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

Inability to respond to inbound texts from the interface.

It works great otherwise.

I really love it. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

No need for a receptionist. No need for a PBX. Ability to save money by virtualizing. Great vanity number for marketing. Cost savings and groeth combined. Review collected by and hosted on G2.com.

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Shawn L.
SL
Chief Executive Officer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about 800.com?

Super convenient to use and allows smaller businesses to have a larger presence with professionalism Review collected by and hosted on G2.com.

What do you dislike about 800.com?

Nothing, I like everything about this company and their software. Review collected by and hosted on G2.com.

Recommendations to others considering 800.com:

Sign up! I love this company and they've made it easy for me to manage that portion of my business. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

No problems at all. Easy to use. Billing is never an issue and the customer service reps are professional. Review collected by and hosted on G2.com.

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Verified User in Retail
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

Easy to use, never miss a call and customers love being able to use an 800 number to connect! Review collected by and hosted on G2.com.

What do you dislike about 800.com?

I don't have any issues with the plan or the service Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

Customers are reluctant to reach out unless they have an 800 number to use, this helps us get in better contact with our customers. Review collected by and hosted on G2.com.

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Response from Annie Argueta of 800.com
Editedit

Thank you for your review! We are very happy you are enjoying your services!

Helpful?
Share
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Verified User in Consumer Services
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

Our company has been using this for a while now. No complaints. Service does exactly what we need it to. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

Wish they would come down on the price a little bit or come up with a TXT-only plan. We really only use this service for texting customers anyways since in this day in age not many people check their voicemails. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

Clients rarly answer unknown numbers or check voicemails. We got around this by using the TXT feature 800.com provides. Now our customers see our txt about an upcoming appointment they have and will call back our office quickly. Review collected by and hosted on G2.com.

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800.com