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462 800.com Reviews
Overall Review Sentiment for 800.com
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Love being able to work throughout the state and not be tied to a geographic location. It's easy to set up and use. It also allows you to receive and make calls from your mobile without giving out your mobile number. Review collected by and hosted on G2.com.
Texting could be better. It does allow texting but in a limited capacity and not many features. Review collected by and hosted on G2.com.
The services offered by 800.com have been greatly beneficial for our business. Having business calls routed to individual cell phone numbers without exposing personal phone numbers online is essential for us, and having a professional-looking phone number for customers to call is great. Review collected by and hosted on G2.com.
There have been a couple of times that we didn't realize our call-forwarding was not working until someone called a different office number, but it has always been resolved in a timely manner. Review collected by and hosted on G2.com.
They have very comparable rates to other 800 services and I was able to find all of my customized numbers with the prefix that I wanted. Excellent customer service as well. Review collected by and hosted on G2.com.
Not so much a dislike but a challenge getting my messages forwarded to my cell phone and properly setting up a VM. But I got it done. Not enough od an inconvenience to change service. Review collected by and hosted on G2.com.
I can receive text messages and fax too, and it's a plus that customer service is responsive and helpful! Review collected by and hosted on G2.com.
As of now, there hasn't been anything that I don't like about the product or the service. Review collected by and hosted on G2.com.
What was most useful here was the quick turnaround to verification and integration with an SMS auto-reply platform that we were using for a client's recruitment campaign. The client was getting pressure from franchisees, and our ability to incorporate this into a media campaign was positive news to deliver back to the client. The ease at which we could integrate these two platforms will mean that we will surely use 800.com again. Review collected by and hosted on G2.com.
There were no dislikes here; it was a great experience! Review collected by and hosted on G2.com.
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Easy to use and intuitive! I highly recommend 800.com. It doesn't require a lot of technical knowledge and just about anyone can set it up without any help. Review collected by and hosted on G2.com.
I have no complaints. The 800.com system does everything I want and need it to do. Review collected by and hosted on G2.com.
Easy communication between clients and our offices. Glad to see they recently allowed images to be texted! Review collected by and hosted on G2.com.
Wish I could import contacts from Google Calendar Review collected by and hosted on G2.com.
Every time I've called, I've been supported by patient, courteous representatives. It has put my mind at ease. Sometimes you sign up for programs and get zero help- I was apprehensive initially. Still, I am so pleased I have no worries about running into difficulty or needing help upgrading or adding services and not reaching anyone or having to wait an excessive amount of time to be contacted. Review collected by and hosted on G2.com.
Thus far, I have no complaints. I hope that it remains that way. Review collected by and hosted on G2.com.