800.com
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800.com
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4.7 out of 5 stars
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800.com Reviews & Product Details - Page 34

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800.com Overview

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What is 800.com?

At 800.com, we're dedicated to helping businesses connect with their customers. As a leading provider of toll-free phone numbers, vanity phone numbers, and call software, we make it simple for companies to reach their customers anywhere in the world. Our mission is to empower human connection through telecommunication. We provide an easy-to-use platform for anyone to find and register a memorable toll-free vanity phone number. Plus, with our platform, you can manage all of your numbers in one place, track calls, measure success, and forward calls to any phone you choose. But that's not all—we also offer SMS marketing and API integration for businesses of all sizes, making it easy to attract new customers and grow your business. So if you're looking for a way to improve your communication and connection with your customers, look no further than 800.com.

800.com Details
Discussions
800.com Community
Languages Supported
English, Spanish
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Product Description

Get a toll-free number and increase your sales globally. Search, order and activate your unique number today!

Seller Details
Seller
800.com
Year Founded
2008
HQ Location
Sarasota, Florida
LinkedIn® Page
www.linkedin.com
28 employees on LinkedIn®
Description

800.com is a marketplace for cloud based phone numbers founded in
008, with tens of thousands of customers. We strive to have the best platform for a customer to manage one number or a thousand numbers. We provide virtual phone numbers and telecommunication services to help businesses of any size be flexible and extensible so that they can maintain a professional appearance.

Mike E.
ME
Overview Provided by:
Mike Esposito

Recent 800.com Reviews

Ron S.
RS
Ron S.Small-Business (50 or fewer emp.)
5.0 out of 5
"800.com has exceeded every expectation for our business for many years!"
After having service in the past with some competitors of 800.com they have exceeded every expectation and then some! We like the quick to respond...
Read more
Carl M.
CM
Carl M.Small-Business (50 or fewer emp.)
5.0 out of 5
"The best phone software for Starter and Established companies"
With the ability to customize my phone answering system, my business is presented as professional and reliable to clients. The system is also extre...
Read more
Rich B.
RB
Rich B.Small-Business (50 or fewer emp.)
5.0 out of 5
"Reliable Service"
I needed an 800 number for my new small mobile business. 800.com had every feature I needed including an assignable directory that callers could se...
Read more

800.com Pricing

Personal
Starting at $19.00
Per Month
Unlimited
Starting at $49.00
Per Month
Pro
Starting at $127.00
Per Month
See all 3 800.com pricing levels
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800.com Media

800.com Demo - Features Available with A Number From 800.com
Every 800.com member gets access to every phone system tool they could ever think of, regardless of which plan they choose. In addition to helping your customers avoid long-distance fees, you will be helping you and your company, too, if you become a member.
800.com Demo - Get 800 Toll Free Numbers and Vanity Phone Numbers Today
800.com provides toll-free numbers that can be routed to cell phones or business land-lines. We make it easy for anyone to forward calls to anywhere in the world.
800.com Demo - Main Customer Dashboard
Here in our Customer Dashboard Main page you have the ability to view your latest calls, review minutes used , export your usage and add notes to inbound calls.
800.com Demo - Customer Dashboard Call Forwarding Screen
Here is an example of our configuration page. This is where you would set up your call forwarding options
Answer a few questions to help the 800.com community
Have you used 800.com before?
Yes

462 800.com Reviews

4.7 out of 5
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462 800.com Reviews
4.7 out of 5
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800.com Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for 800.comQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Automotive
UA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

The upsides are the ease of setup, allowing you to create a business number that you can give out to customers in a matter of minutes. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

On occasion, the service will go down or not route calls properly. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

800.com allows us to make sure calls are all organized in the same place, making sure we never miss a BEAT. Review collected by and hosted on G2.com.

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Response from Annie Argueta of 800.com
Editedit

Thank you for your review! We appreciate and value your feedback!

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AS
Managing Director
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

800.com is an excellent easy to use platform. I was able to set everything up quickly, including automated greetings, call forwarding etc. Everything works as intended. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

What I don't dislike the most is that I can't use the number to call my clients from a landline. I have to use the app on my cell, which is inconvenient. I wish there were a solution where I could call clients from my office phone, and the call would be coming from my 800 number.

Installing an app is an ok solution for the mobile phone, but it doesn't work for the landline. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

I needed a professional-looking 800 phone number to advertise my company. The benefits are the professional appearance. Review collected by and hosted on G2.com.

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Terry T.
TT
Ma
Small-Business(50 or fewer emp.)
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Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

The interface is very intuitive and easy to use. It allows all the flexibility and none of the complexity Review collected by and hosted on G2.com.

What do you dislike about 800.com?

Honestly I'm happy with every aspect of the system Review collected by and hosted on G2.com.

Recommendations to others considering 800.com:

I have not found a better service Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

Reduction and personnel costs and amor efficient routing a phone calls Review collected by and hosted on G2.com.

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Response from Annie Argueta of 800.com
Editedit

Thank you for your 5 star review!

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Bryon S.
BS
Founder
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

It is effortless to set up core functions like custom voicemail messages, call-waiting music and call forwarding options. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

I would like to use 800.com more for texting capabilities but that feature does not seem developed. It would also be nice to know the number of the caller AND whether that call was coming from 800.com when a new call was coming in on our phone. Currently, we could either designate the call as coming from 800.com OR as coming from the caller's phone number. If we choose to see the caller's phone number, then a forwarded call from 800.com would look identical to a typical call being made directly to our personal phone number. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

We needed a professional-looking number for our small business that would connect to our personal mobile phone numbers. We've achieved this goal. Review collected by and hosted on G2.com.

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Verified User in Education Management
AE
Small-Business(50 or fewer emp.)
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Review source: G2 invite on behalf of seller
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What do you like best about 800.com?

800.com has it figured out. Their user interface is easy to use and intuitive. They were responsive when I had questions and I was able to speak to a real person. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

I do not dislike anything about this service. It has been a pleasure and always easy to operate. I only wish we had it earlier because we went through some real nightmare with other companies. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

Having an 800 number gives a company instant value. All the great companies have them. The voicemail function is beautifully integrated with the email system and we can disseminate all calls to the right individuals Review collected by and hosted on G2.com.

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Response from Annie Argueta of 800.com
Editedit

Thank you for taking the time to leave us a review! We appreciate your feedback.

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Verified User in Retail
UR
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about 800.com?

Being able to send bulk texts from a toll free number. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

Everything so far has been great. Nothing negative to report. Review collected by and hosted on G2.com.

Recommendations to others considering 800.com:

Try them! Easy to set up. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

We needed a toll free # to manage calls and texts. Review collected by and hosted on G2.com.

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Response from Annie Argueta of 800.com
Editedit

Thank you for your review!

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Share
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DE
Ceo
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

If you need an 800 number, you can easily buy one and managing it is simple. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

There really isn't anything that I dislike. I haven't had any issues in the past. Review collected by and hosted on G2.com.

Recommendations to others considering 800.com:

If you need an 800 number, don't hesitate to join. It's simple. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

I needed a phone number for my business and they were able to easily provide that. Review collected by and hosted on G2.com.

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Response from Annie Argueta of 800.com
Editedit

Thank you for taking the time to review and leave us a 5 star rating!

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Share
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Verified User in Construction
AC
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about 800.com?

We love using 800.com! Super easy, user-friendly, their customer support is always ready to help. Highly recommend for any company. I was able to find a phone number with their database very quickly where as other solutions kept giving me options that were nothing like what I was searching for. I also like the online database which shows us how many times someone has called the number. This allows us to see and track which phone numbers our clients are using. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

Getting the texting side of things setup was a bit challenging, the team was there to help though. I found that we are actually not able to have texts received to the number we purchased. We can text but it comes from a shortened version of our phone number, not a real phone number. Review collected by and hosted on G2.com.

Recommendations to others considering 800.com:

800.com is easy to use. We use it as a vanity number for our Verizon line and it was easy to get setup and working. I have found that you are not able to use a vanity number for texting so if you want to utilize texting as a business, you have to keep your landline number. Their online system shows a texting option which does work but ultimately you will not receive the text if someone is to text you. The call tracking in the dashboard is very efficient and I like this feature to see who is calling different numbers that we use as a company. Their team has incredible customer support who answers calls quickly. After we purchased our number, the lag time to get going was less than they originally anticipated and their team was reaching out quickly to help us get set up and get going. I looked at numerous other options for this and found that 800.com had the most accurate phone numbers and was the easiest solution to get started with. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

We love having a customized phone number. It allows for better branding and gives us options in marketing. For example: on our company trucks we are now able to have an easily recognizable and easy to remember phone number which allows potentially clients to call quickly. Review collected by and hosted on G2.com.

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Verified User in Insurance
AI
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about 800.com?

I love their interface that gives me the ability to just about anything I need to do with numbers I own such as routing, voicemail, etc. Easy and straightforward. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

Not much to dislike here. I've experienced no issues with them. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

We have multiple phone numbers, and each is managed in a different way. We're not locked into any single method Review collected by and hosted on G2.com.

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Response from Annie Argueta of 800.com
Editedit

Thank you for taking the time to give us an excellent review!

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Verified User in Hospital & Health Care
EH
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

Very easy process to purchase and forward 800 numbers as needed. Also has more capabilities than we were expecting than when we first purchased. The turn around time to get the number activated and working was very quick. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

I haven't found anything yet that I dislike with the 800.com service. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

We wanted to use our name in the phone number when we were running ads. It's been great to be able to track what marketing investments work and which don't. Review collected by and hosted on G2.com.

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Response from Annie Argueta of 800.com
Editedit

Thank you for your support and review!

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Pros and Cons Details
800.com