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462 800.com Reviews
Overall Review Sentiment for 800.com
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Very happy with how easy to setup and use the platform is. Our needs are pretty basic but it fits those needs perfectly and we have never had any issues with downtime, etc. Review collected by and hosted on G2.com.
I wish pricing was a little better. Currently our pricing is, I believe, a bit high for what we receive. Other than that I don't have any negative feedback to give. Review collected by and hosted on G2.com.
Customer support is very good. When you have a problem they stay with you and help you along the way. Review collected by and hosted on G2.com.
Sometimes it takes a bit long to get someone on the line that know the entire system by heart Review collected by and hosted on G2.com.
It is a very easy and fast online platform that has helped me organize my business and marketing. Thank for giving us the use of this platform. I recommend everyone use it. Review collected by and hosted on G2.com.
i didnt like that on one was able to train me and go through the platform and its features. It would of helped alot in the first week to get a better innerstanding. Review collected by and hosted on G2.com.
It is like an answering service but much more affordable. You are mot stuck in the officel Review collected by and hosted on G2.com.
Nothing. There isn't anything missing of the services we need Review collected by and hosted on G2.com.
Really easy to change where the 800 number forwards. The user interface at 800.com is well-designed and easy to figure out. The actual operation is simple and its easy to get reports, payment history, etc. Review collected by and hosted on G2.com.
Honestly nothing. We've really had no issues using 800.com and we will continue to use them for all of our 800 number needs. As we need additional 800 numbers, we just add them to our account. Review collected by and hosted on G2.com.
I really enjoy the extensions feature, it makes call routing simple and organized. Review collected by and hosted on G2.com.
No downsides stick out to me, sometimes I find that the call recording get cut short. Review collected by and hosted on G2.com.
Ability to custom select 800 number I selected a 1-844 number, all of my calls are forwarded with ease and I know where it is coming or being directed from. Review collected by and hosted on G2.com.
Not much to be honest I think It is an easy tool to use. Review collected by and hosted on G2.com.
I signed up for a vanity number never ended up using it. I did not realize that I was paying for it and never once thought about the cost monthly. After a few months, I saw the charge on my credit card and called customer service to have the charge removed. I fully expected an argument or some debate that it was my fault for not canceling the phone but no, they were amazing. No questions asked. They simply removed the charge and asked me if there was anything else they could do for me.
One additional item I really liked about this company is they offer text to speech on their platform. Very impressive.
I am so happy with this company that I will make it a point to use them in the future. Review collected by and hosted on G2.com.
Nothing, I have nothing to say negative about this company. They handled themselves extremely well. Review collected by and hosted on G2.com.
The portal lay out is frinedly and allows for a high-end final answring service. Review collected by and hosted on G2.com.
Videios on "how-to" would be helpful to speed up the set up process. Review collected by and hosted on G2.com.
