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800.com Reviews & Product Details - Page 32

800.com Overview

What is 800.com?

At 800.com, we're dedicated to helping businesses connect with their customers. As a leading provider of toll-free phone numbers, vanity phone numbers, and call software, we make it simple for companies to reach their customers anywhere in the world. Our mission is to empower human connection through telecommunication. We provide an easy-to-use platform for anyone to find and register a memorable toll-free vanity phone number. Plus, with our platform, you can manage all of your numbers in one place, track calls, measure success, and forward calls to any phone you choose. But that's not all—we also offer SMS marketing and API integration for businesses of all sizes, making it easy to attract new customers and grow your business. So if you're looking for a way to improve your communication and connection with your customers, look no further than 800.com.

800.com Details
Languages Supported
English, Spanish
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Product Description

Get a toll-free number and increase your sales globally. Search, order and activate your unique number today!


Seller Details
Seller
800.com
Year Founded
2008
HQ Location
Sarasota, Florida
LinkedIn® Page
www.linkedin.com
28 employees on LinkedIn®
Description

800.com is a marketplace for cloud based phone numbers founded in
008, with tens of thousands of customers. We strive to have the best platform for a customer to manage one number or a thousand numbers. We provide virtual phone numbers and telecommunication services to help businesses of any size be flexible and extensible so that they can maintain a professional appearance.


Mike E.
ME
Overview Provided by:

Recent 800.com Reviews

Ron S.
RS
Ron S.Small-Business (50 or fewer emp.)
5.0 out of 5
"800.com has exceeded every expectation for our business for many years!"
After having service in the past with some competitors of 800.com they have exceeded every expectation and then some! We like the quick to respond...
Carl M.
CM
Carl M.Small-Business (50 or fewer emp.)
5.0 out of 5
"The best phone software for Starter and Established companies"
With the ability to customize my phone answering system, my business is presented as professional and reliable to clients. The system is also extre...
Rich B.
RB
Rich B.Small-Business (50 or fewer emp.)
5.0 out of 5
"Reliable Service"
I needed an 800 number for my new small mobile business. 800.com had every feature I needed including an assignable directory that callers could se...
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800.com Media

800.com Demo - Features Available with A Number From 800.com
Every 800.com member gets access to every phone system tool they could ever think of, regardless of which plan they choose. In addition to helping your customers avoid long-distance fees, you will be helping you and your company, too, if you become a member.
800.com Demo - Get 800 Toll Free Numbers and Vanity Phone Numbers Today
800.com provides toll-free numbers that can be routed to cell phones or business land-lines. We make it easy for anyone to forward calls to anywhere in the world.
800.com Demo - Main Customer Dashboard
Here in our Customer Dashboard Main page you have the ability to view your latest calls, review minutes used , export your usage and add notes to inbound calls.
800.com Demo - Customer Dashboard Call Forwarding Screen
Here is an example of our configuration page. This is where you would set up your call forwarding options
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462 800.com Reviews

4.7 out of 5
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462 800.com Reviews
4.7 out of 5
462 800.com Reviews
4.7 out of 5

800.com Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for 800.comQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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WM
CEO
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about 800.com?

800.com is the best. I have always received prompt service. The customizations features are stellar and there is always someone to help if I need it. Thank You 800.com

Sincerely,

William Martino CEO Review collected by and hosted on G2.com.

What do you dislike about 800.com?

There is really nothing I dislike about 800.com Review collected by and hosted on G2.com.

Recommendations to others considering 800.com:

This is the best 1800 service out there Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

Multi-function features available throughout. Review collected by and hosted on G2.com.

Response from Annie Argueta of 800.com

Thank you for taking the time to leave us an outstanding review!

Verified User in Medical Practice
AM
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

Easy to use & instant confirmation of new phone number. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

Cost is a bit high and user interface is sometimes confusing. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

Easy to remember phone number for my clients. Review collected by and hosted on G2.com.

Response from Annie Argueta of 800.com

Thank you for your review!

Verified User in Insurance
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

The staff was so easy to deal with. Answered all my questions efficiently and professionally Review collected by and hosted on G2.com.

What do you dislike about 800.com?

There was nothing I disliked about the experince Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

We have had no problems Review collected by and hosted on G2.com.

Response from Annie Argueta of 800.com

Thank you for your review!

Yazan S.
YS
marketer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

portal fuctionality they help alot in customer Review collected by and hosted on G2.com.

What do you dislike about 800.com?

nothing everthing his helpful and stright to the point Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

call forwarding Review collected by and hosted on G2.com.

Response from Annie Argueta of 800.com

Thank you for leaving us a review!

JH
O
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

The convenience of texts if I could do it on the app. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

I want to be able to answer texts through the app on my phone. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

Reviewing texts, saving customer voicemails and archiving calls. Review collected by and hosted on G2.com.

Response from Annie Argueta of 800.com

Thank you Jenne, for taking the time to leave us feedback. Your feedback help us improve and do better as we continue to grow!

Verified User in Internet
UI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about 800.com?

Seamless call forwarding, emailed VMs, set calling hours, easy to use online portal Review collected by and hosted on G2.com.

What do you dislike about 800.com?

Would like more customization options if available, and more flexibility for a call to be forwarded to multiple people. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

No problems, sometimes I can't answer in time before the call goes to VM when a call comes through, so would be great if it would ring longer. Review collected by and hosted on G2.com.

Response from Annie Argueta of 800.com

Thank you for taking the time to leave us a review and giving us feedback!

Joseph H.
JH
m
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

ease of use, quick response, allows for multiple forwarding Review collected by and hosted on G2.com.

What do you dislike about 800.com?

if not programmed just right, calls are lost without notice Review collected by and hosted on G2.com.

Recommendations to others considering 800.com:

not a robust system. the quality and dropped calls is frequent. Worth the money! Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

process more calls. If the voicemail timing is not set with ring timing then the calls go off into space Review collected by and hosted on G2.com.

Response from Annie Argueta of 800.com

Thank you for taking time to give us feedback, as we continue to grow, we value you taking the time to tell us how we can do better!

RB
President
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

It is an easy company to work with. Very reasonable and fair Review collected by and hosted on G2.com.

What do you dislike about 800.com?

I have not found anything negative about the service so far in all my years with them Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

Allows us to have a larger presence than I am. Easily forwarding to where I need it Review collected by and hosted on G2.com.

Response from Annie Argueta of 800.com

Thank you for taking the time to give us a review! We truly appreciate it!

TS
IT Director
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

Lower cost and branded number, implementation time Review collected by and hosted on G2.com.

What do you dislike about 800.com?

Nothing everything went smoothly and reliable service Review collected by and hosted on G2.com.

Recommendations to others considering 800.com:

Do it...great service. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

Costs and identifiable number Review collected by and hosted on G2.com.

Response from Annie Argueta of 800.com

Thank you for your review!

Petra F.
PF
Business Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

Being able to set specific hours, forwarding calls, and set up different messages for different departments. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

Make it more obvious they can leave a vm. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

Separating our phones and having only availability during business hours. Review collected by and hosted on G2.com.

Response from Annie Argueta of 800.com

Thank you for your review! We love to have you as a customer and value your feedback!