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800.com Reviews & Product Details - Page 28

800.com Overview

What is 800.com?

At 800.com, we're dedicated to helping businesses connect with their customers. As a leading provider of toll-free phone numbers, vanity phone numbers, and call software, we make it simple for companies to reach their customers anywhere in the world. Our mission is to empower human connection through telecommunication. We provide an easy-to-use platform for anyone to find and register a memorable toll-free vanity phone number. Plus, with our platform, you can manage all of your numbers in one place, track calls, measure success, and forward calls to any phone you choose. But that's not all—we also offer SMS marketing and API integration for businesses of all sizes, making it easy to attract new customers and grow your business. So if you're looking for a way to improve your communication and connection with your customers, look no further than 800.com.

800.com Details
Languages Supported
English, Spanish
Show LessShow More
Product Description

Get a toll-free number and increase your sales globally. Search, order and activate your unique number today!


Seller Details
Seller
800.com
Year Founded
2008
HQ Location
Sarasota, Florida
LinkedIn® Page
www.linkedin.com
28 employees on LinkedIn®
Description

800.com is a marketplace for cloud based phone numbers founded in
008, with tens of thousands of customers. We strive to have the best platform for a customer to manage one number or a thousand numbers. We provide virtual phone numbers and telecommunication services to help businesses of any size be flexible and extensible so that they can maintain a professional appearance.


Mike E.
ME
Overview Provided by:

Recent 800.com Reviews

Ron S.
RS
Ron S.Small-Business (50 or fewer emp.)
5.0 out of 5
"800.com has exceeded every expectation for our business for many years!"
After having service in the past with some competitors of 800.com they have exceeded every expectation and then some! We like the quick to respond...
Carl M.
CM
Carl M.Small-Business (50 or fewer emp.)
5.0 out of 5
"The best phone software for Starter and Established companies"
With the ability to customize my phone answering system, my business is presented as professional and reliable to clients. The system is also extre...
Rich B.
RB
Rich B.Small-Business (50 or fewer emp.)
5.0 out of 5
"Reliable Service"
I needed an 800 number for my new small mobile business. 800.com had every feature I needed including an assignable directory that callers could se...
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800.com Media

800.com Demo - Features Available with A Number From 800.com
Every 800.com member gets access to every phone system tool they could ever think of, regardless of which plan they choose. In addition to helping your customers avoid long-distance fees, you will be helping you and your company, too, if you become a member.
800.com Demo - Get 800 Toll Free Numbers and Vanity Phone Numbers Today
800.com provides toll-free numbers that can be routed to cell phones or business land-lines. We make it easy for anyone to forward calls to anywhere in the world.
800.com Demo - Main Customer Dashboard
Here in our Customer Dashboard Main page you have the ability to view your latest calls, review minutes used , export your usage and add notes to inbound calls.
800.com Demo - Customer Dashboard Call Forwarding Screen
Here is an example of our configuration page. This is where you would set up your call forwarding options
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462 800.com Reviews

4.7 out of 5
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462 800.com Reviews
4.7 out of 5
462 800.com Reviews
4.7 out of 5

800.com Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for 800.comQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Hospital & Health Care
AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

Being able to identify a phone number that included our brand name within it. They also provide extensive analytics features. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

Honestly can't think of anything I dislike about 800.com--there are more features than we even use and feel like there's still room for us to explore! Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

As a new organization, it's important we launch with contact information that prospective clients can easily recall, from our URL to our phone number. Review collected by and hosted on G2.com.

Response from Annie Argueta of 800.com

Thank you for your fantastic review!

Dean S.
DS
Mortgage Advisor
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

Keypad is clear and right in the middle of the app. The vanity toll free is spelled out with what it spells and not just the numbers displayed. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

If more than one number , the ability of a drop down and select option would be something to consider. Review collected by and hosted on G2.com.

Recommendations to others considering 800.com:

Great for marketing to help callers remember the business phone number. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

Vanity phone to help callers remember the phone number is the main reason. Calling toll free vs calling any other number more costly to companies. Set up of toll free was in preparation for a future business. It is not meant for current public distribution. Review collected by and hosted on G2.com.

Response from Annie Argueta of 800.com

Thank you Dean for taking the time to leave us a review! We truly hope you keep enjoying your services!

Joseph J.
JJ
Technical Director
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

The fact that I can text my customers and can easily. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

No bluetooth capabilities in mobile app. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

Add Bluetooth to Mobile Application. Review collected by and hosted on G2.com.

Response from Annie Argueta of 800.com

Thank you for your review, Joseph!

KC
Travel advisor and franchise co-owner
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

The plan we have is affordable and allows us to be reached by clients easily. The web interface is easy to navigate. In the rare times where we've needed to reach out for support, we've gotten quick, helpful responses. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

The new cost structure would be a barrier to a company of my size. Fortunately, they have a legacy plan for longtime users that has met our needs. Offering a low-cost entry level plan would help small companies like mine. Review collected by and hosted on G2.com.

Recommendations to others considering 800.com:

I have found their support to be very helpful. As long as they have a plan that meets your needs, I don't see any downside to doing business with them. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

Having a toll-free number lets clients in Canada reach us at no additional charge. It is also helpful in the rare event that someone is traveling and without access to cell coverage but can access a payphone to place a toll-free call (e.g. in a national park). Review collected by and hosted on G2.com.

Response from Annie Argueta of 800.com

Thank you for taking the time to leave us a review!

Brian G.
BG
President
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about 800.com?

The services works perfect for our needs with the 800 number and a fax number. When we started our business we need a toll free number service that could grow with our company. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

There is nothing about this service to dislike, we have been using it for approximately 8 years. Review collected by and hosted on G2.com.

Recommendations to others considering 800.com:

I would suggest trying this service and products. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

We have just added to our service area and the toll-free number/fax number is just a simpler solution for potential customers to connect. Review collected by and hosted on G2.com.

Response from Annie Argueta of 800.com

Thank you for taking your time and leaving a 5 star rating! We are very glad to hear you've been a loyal customer and have enjoyed your services!

TH
Marketing & Events Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

Easy system to use and manage. We like the text and email notifications we receive. Streamlines calls from prospect clients. We love the fact that we receive notifications of calls and voicemails through text and email. It's a very intuitive platform that's easy to manage and use on the front end and backend Review collected by and hosted on G2.com.

What do you dislike about 800.com?

Nothing that we can think of! It's a great product. Maybe cheaper monthly if anything? Review collected by and hosted on G2.com.

Recommendations to others considering 800.com:

Definitely worth it! Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

Streamlining phone calls to one number for our team. Review collected by and hosted on G2.com.

Response from Annie Argueta of 800.com

Thank you for taking the time to leave us an excellent review!

Wyatt T.
WT
Director of Ministries
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

I use an off-brand service provider for my phone...They do not have a voice mail system...Thank goodness for the ability to have my calls come in through my 800 number (Which has a voice mail box) Review collected by and hosted on G2.com.

What do you dislike about 800.com?

There is nothing I have to say that is negative. Review collected by and hosted on G2.com.

Recommendations to others considering 800.com:

You get what you pay for and it has been worth the price for me since I launched my business. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

Consistent and dependable communications between my customers and myself. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

Great customer support. Helpful advice and reasonable prices Review collected by and hosted on G2.com.

What do you dislike about 800.com?

The searches are less helpful than other sites Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

Business reaches further in the market Review collected by and hosted on G2.com.

Response from Annie Argueta of 800.com

Thank you for your review!

Verified User in Entertainment
UE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

I like that I can review all the calls and have a fax line. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

The pricing teir should be about 2-5 a month for what I need. The fax line doesnt work always with the gov fax lines and I have to use another service still. There is no app to make changes to forwarding numbers and such. Review collected by and hosted on G2.com.

Recommendations to others considering 800.com:

None at the time. I would go with grasshopper or other company offers more apps and services as well as a softphone. But this is a basic service works decent for small businesses. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

I can have international and local marketing done and Ill be able to recieve my calls from anywhere in the world. Review collected by and hosted on G2.com.

Response from Annie Argueta of 800.com

Thank you for taking the time to give us feedback. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business. As we continue to grow and improve, your feedback is the most valuable.

Verified User in Consumer Goods
UC
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

I love being able to give my customers a toll-free number to reach our customer service department. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

Having to hit 1 before I can answer my calls. It's tough when I'm driving. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

I love that we can now text. I wasn't aware that we could do that. = ) Review collected by and hosted on G2.com.

Response from Annie Argueta of 800.com

Thank you for taking the time to leave us a fantastic review!