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800.com Reviews & Product Details - Page 27

800.com Overview

What is 800.com?

At 800.com, we're dedicated to helping businesses connect with their customers. As a leading provider of toll-free phone numbers, vanity phone numbers, and call software, we make it simple for companies to reach their customers anywhere in the world. Our mission is to empower human connection through telecommunication. We provide an easy-to-use platform for anyone to find and register a memorable toll-free vanity phone number. Plus, with our platform, you can manage all of your numbers in one place, track calls, measure success, and forward calls to any phone you choose. But that's not all—we also offer SMS marketing and API integration for businesses of all sizes, making it easy to attract new customers and grow your business. So if you're looking for a way to improve your communication and connection with your customers, look no further than 800.com.

800.com Details
Languages Supported
English, Spanish
Show LessShow More
Product Description

Get a toll-free number and increase your sales globally. Search, order and activate your unique number today!


Seller Details
Seller
800.com
Year Founded
2008
HQ Location
Sarasota, Florida
LinkedIn® Page
www.linkedin.com
28 employees on LinkedIn®
Description

800.com is a marketplace for cloud based phone numbers founded in
008, with tens of thousands of customers. We strive to have the best platform for a customer to manage one number or a thousand numbers. We provide virtual phone numbers and telecommunication services to help businesses of any size be flexible and extensible so that they can maintain a professional appearance.


Mike E.
ME
Overview Provided by:

Recent 800.com Reviews

Ron S.
RS
Ron S.Small-Business (50 or fewer emp.)
5.0 out of 5
"800.com has exceeded every expectation for our business for many years!"
After having service in the past with some competitors of 800.com they have exceeded every expectation and then some! We like the quick to respond...
Carl M.
CM
Carl M.Small-Business (50 or fewer emp.)
5.0 out of 5
"The best phone software for Starter and Established companies"
With the ability to customize my phone answering system, my business is presented as professional and reliable to clients. The system is also extre...
Rich B.
RB
Rich B.Small-Business (50 or fewer emp.)
5.0 out of 5
"Reliable Service"
I needed an 800 number for my new small mobile business. 800.com had every feature I needed including an assignable directory that callers could se...
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800.com Media

800.com Demo - Features Available with A Number From 800.com
Every 800.com member gets access to every phone system tool they could ever think of, regardless of which plan they choose. In addition to helping your customers avoid long-distance fees, you will be helping you and your company, too, if you become a member.
800.com Demo - Get 800 Toll Free Numbers and Vanity Phone Numbers Today
800.com provides toll-free numbers that can be routed to cell phones or business land-lines. We make it easy for anyone to forward calls to anywhere in the world.
800.com Demo - Main Customer Dashboard
Here in our Customer Dashboard Main page you have the ability to view your latest calls, review minutes used , export your usage and add notes to inbound calls.
800.com Demo - Customer Dashboard Call Forwarding Screen
Here is an example of our configuration page. This is where you would set up your call forwarding options
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462 800.com Reviews

4.7 out of 5
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462 800.com Reviews
4.7 out of 5
462 800.com Reviews
4.7 out of 5

800.com Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for 800.comQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Construction
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

The numbers are reasonably priced. The customer service is always helpful. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

I wish there was an easier way to enable and disable phone numbers that are not in use. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

The service at 800.com is helping me solve my small business need of having a centralized phone system. Review collected by and hosted on G2.com.

Response from Annie Argueta of 800.com

Thank you for your amazing review!

Verified User in Non-Profit Organization Management
AN
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

It helps our organization have an easy to reach and easy to remember phone number so our donors and supporters can easily contact us. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

I really have no dislikes or reasons to complain Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

Having a toll free number Review collected by and hosted on G2.com.

Response from Annie Argueta of 800.com

Thank you for leaving us such an awesome review!

Verified User in Law Practice
EL
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

The process was extremely easy, and simple to follow along and took only a few minutes to garner our numbers. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

Took too long to find this service. Once we found 800.com couldn't be happier. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

Needed a consolidated place to manage our 800 n mber traffic Review collected by and hosted on G2.com.

Response from Annie Argueta of 800.com

Thank you for your amazing review!

Verified User in Building Materials
AB
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

Convenient and intuitive platform. Easy to navigate the website. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

Yearly cost. Considering the volume of usage, would be nice to receive credit. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

I haven't spoked to a representative from this company in some time, however this survey is great. Review collected by and hosted on G2.com.

Response from Annie Argueta of 800.com

Thank you for leaving us an amazing review!

Kill & Clean S.
KS
Strategic Partner
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

It's easy to use. I like the reporting aspect and monitoring of calls and voicemails. The greetings are straightforward. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

I which that there was an option to customize the call display if I dial out from the 1-800 number. Its shows up as a long random list of letters and numbers. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

It takes minutes to set up and the notification system is quick as well, which is very appreciated. The 1-800 number provides easy access for our customers to get ahold of the appropriate party. Review collected by and hosted on G2.com.

Shawn C.
SC
Principal Inspector of Elections
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

It is rather easy to use. I was able to set it up on my own without assistance. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

It could use more features... It is not easy to say put on a holiday out of office message and switch back when the business reopens... it is a set it and forget it system. Also sometimes when the calls come through to my cell phone and I press 1 to accept it does not put the call through every time and I have to get a voicemail and call the client back. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

I can have a toll-free number to market... and it adds legitimacy to my small business Review collected by and hosted on G2.com.

Response from Annie Argueta of 800.com

Thank you for taking the time to give us feedback, as we continue to grow, we value it to continue to improve.

Nazareth S.
NS
Chief Operations Officer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about 800.com?

We liked the simplicity of finding an 800 number for our company that worked within our budget and aesthetically, too. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

The way 800.com presented the numbers to text feature (so we could tell people call this word, for example) was a little confusing and misleading, in our opinion. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

800.com is easily offering access for businesses to purchase 800 numbers for texting and calling that are better suited for business nowadays. Review collected by and hosted on G2.com.

Response from Annie Argueta of 800.com

Thank you for leaving us a review!

Verified User in Events Services
AE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

An 800 number is recognizable and makes your business appear official to potential clients. The app makes it easy to separate your work phone line and personal phone line without needing two devices! Review collected by and hosted on G2.com.

What do you dislike about 800.com?

I was very confused when I was picking out my number because there were options shown with extra numbers. I now understand that you just ignore the last few numbers that don't fit in the traditional 10-digit format, but I was confused at first & I felt that my potential clients might also be confused by this. Review collected by and hosted on G2.com.

Recommendations to others considering 800.com:

Speak to a representative when you are first trying to pick your number Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

As I said above: "The app makes it easy to separate your work phone line and personal phone line without needing two devices!" I am able to confidently put my number on my business card. Review collected by and hosted on G2.com.

Response from Annie Argueta of 800.com

Thank you for taking the time to leave us a review! As we continue to grow, your feedback is very valuable to us.

Eric Martin K.
EK
Radio Broadcaster
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

The ease of use of the system. Customer Service goes above and beyond! Review collected by and hosted on G2.com.

What do you dislike about 800.com?

I don't dislike ! It all works together for my business goals! Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

Cost vs what I require in an online phone system. Review collected by and hosted on G2.com.

Response from Annie Argueta of 800.com

Thank you for taking the time to leave us a 5 star review!

Dushyant B.
DB
Ecommerce Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

I like that with a click of a button, you can add new toll-free numbers to your account. The interface is very easy to use and intuitive. I like that there are multiple toll-free numbers associated with a single account. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

The difficult thing to do is to remove a toll-free account from your account. There is no interface available to do so. I would love to see an option available that would allow us to do so. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

I am solving the problem of providing customer support to my customers through toll-free numbers. So far, I have not realized any benefits as I am a novice user of the service. Review collected by and hosted on G2.com.

Response from Annie Argueta of 800.com

Thank you for giving us such a fantastic review! Your feedback is very valuable to us.