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462 800.com Reviews
Overall Review Sentiment for 800.com
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Exactly what we wanted, other services were not capable of customizing our number to this extent. Review collected by and hosted on G2.com.
Sometimes personalized voice-mail greetings use bot. Review collected by and hosted on G2.com.
The site allows you to route incoming calls through a proxy, making it easy to see who has called and when. You can see the average number of calls you get in a day and where they have come from. Great for understanding your customer base. Review collected by and hosted on G2.com.
On occasion, the site will take up to ten minutes to route a call or email where you expect it. If a site needs two factor ID, for example, expect a frustrating wait to see that code in your inbox. Review collected by and hosted on G2.com.
Fantastic program that combines all the necessary factors for a business to maintain and monitor all calls. Easy to setup and use, even for novices. Will be a great asset to your company. Review collected by and hosted on G2.com.
Suffers from connectivity issues sometimes, but only during the initial connection. Unfortunately, I am unable to determine whether this is the phones service or the 800.com. Review collected by and hosted on G2.com.
Always working properly. No complaints from our end or that of the users/callers to our business. Review collected by and hosted on G2.com.
At this time, there really are not any dislikes we can offer. Review collected by and hosted on G2.com.
Very powerful and can be configured to great details. It answered all my bus comm needs! Review collected by and hosted on G2.com.
Not sure, as I haven't run into something negative to report. Review collected by and hosted on G2.com.
Now that it is all setup and working, I don't have many complaints. Works well and has a good app for your phone to check messages and make and receive calls. Review collected by and hosted on G2.com.
My account was held up for over a week for verification. Texting (SMS) still doesn't work but I didn't need that feature. Cost is pretty high for just a voicemail service, which is my main use for it. Review collected by and hosted on G2.com.
Everything is doable via online pages and setup. Clean interface, well written documentation / help, very good results. Compares to other cloud based solutions very well in my opinion! Review collected by and hosted on G2.com.
I haven't had any issues so far. I get calls and texts as I expect and voice mail as well! Great product. Review collected by and hosted on G2.com.
I enjoy having an 800 number for my business and my fax. It is very convenient for my line of work. I am also able to control all of our business lines in one place Review collected by and hosted on G2.com.
They don't have a lot of plan options. 800.com doesn't give special promotions to those who have been customers for a while, and I have never seen them do a special rate at any time. Review collected by and hosted on G2.com.
We never thought we would be able to find our vanity business phone number but it was easy and simple to set up! I'm notified immediately of messages and it's "set it and forget it" easy! Very glad we signed up when we did! Review collected by and hosted on G2.com.
The dashboard is a little generic and the data isn't that useful for us but we don't have hundreds of calls a day. Review collected by and hosted on G2.com.
