800.com
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800.com
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4.7 out of 5 stars
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800.com Reviews & Product Details - Page 16

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800.com Overview

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What is 800.com?

At 800.com, we're dedicated to helping businesses connect with their customers. As a leading provider of toll-free phone numbers, vanity phone numbers, and call software, we make it simple for companies to reach their customers anywhere in the world. Our mission is to empower human connection through telecommunication. We provide an easy-to-use platform for anyone to find and register a memorable toll-free vanity phone number. Plus, with our platform, you can manage all of your numbers in one place, track calls, measure success, and forward calls to any phone you choose. But that's not all—we also offer SMS marketing and API integration for businesses of all sizes, making it easy to attract new customers and grow your business. So if you're looking for a way to improve your communication and connection with your customers, look no further than 800.com.

800.com Details
Discussions
800.com Community
Languages Supported
English, Spanish
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Product Description

Get a toll-free number and increase your sales globally. Search, order and activate your unique number today!

Seller Details
Seller
800.com
Year Founded
2008
HQ Location
Sarasota, Florida
LinkedIn® Page
www.linkedin.com
28 employees on LinkedIn®
Description

800.com is a marketplace for cloud based phone numbers founded in
008, with tens of thousands of customers. We strive to have the best platform for a customer to manage one number or a thousand numbers. We provide virtual phone numbers and telecommunication services to help businesses of any size be flexible and extensible so that they can maintain a professional appearance.

Mike E.
ME
Overview Provided by:
Mike Esposito

Recent 800.com Reviews

Ron S.
RS
Ron S.Small-Business (50 or fewer emp.)
5.0 out of 5
"800.com has exceeded every expectation for our business for many years!"
After having service in the past with some competitors of 800.com they have exceeded every expectation and then some! We like the quick to respond...
Read more
Carl M.
CM
Carl M.Small-Business (50 or fewer emp.)
5.0 out of 5
"The best phone software for Starter and Established companies"
With the ability to customize my phone answering system, my business is presented as professional and reliable to clients. The system is also extre...
Read more
Rich B.
RB
Rich B.Small-Business (50 or fewer emp.)
5.0 out of 5
"Reliable Service"
I needed an 800 number for my new small mobile business. 800.com had every feature I needed including an assignable directory that callers could se...
Read more

800.com Pricing

Personal
Starting at $19.00
Per Month
Unlimited
Starting at $49.00
Per Month
Pro
Starting at $127.00
Per Month
See all 3 800.com pricing levels
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1 person requested security information

800.com Media

800.com Demo - Features Available with A Number From 800.com
Every 800.com member gets access to every phone system tool they could ever think of, regardless of which plan they choose. In addition to helping your customers avoid long-distance fees, you will be helping you and your company, too, if you become a member.
800.com Demo - Get 800 Toll Free Numbers and Vanity Phone Numbers Today
800.com provides toll-free numbers that can be routed to cell phones or business land-lines. We make it easy for anyone to forward calls to anywhere in the world.
800.com Demo - Main Customer Dashboard
Here in our Customer Dashboard Main page you have the ability to view your latest calls, review minutes used , export your usage and add notes to inbound calls.
800.com Demo - Customer Dashboard Call Forwarding Screen
Here is an example of our configuration page. This is where you would set up your call forwarding options
Answer a few questions to help the 800.com community
Have you used 800.com before?
Yes

462 800.com Reviews

4.7 out of 5
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462 800.com Reviews
4.7 out of 5
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800.com Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for 800.comQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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James M.
JM
Franchisee
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about 800.com?

It's simple to set up and makes it easier for customers to remember my number. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

Nothing all good simple process to purchase and simple onboarding process Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

Making it easy for customers to remember my phone number. Review collected by and hosted on G2.com.

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Response from Annie Argueta of 800.com
Editedit

Thank you for your review!

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Share
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RA
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

it provides me multiple incoming call forwarding option to multiple numbers. Thats what exactly we want to achieve Review collected by and hosted on G2.com.

What do you dislike about 800.com?

Nothing as such i dislike so far. It's pretty much great services . Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

having single number of customer and incoming call forwarding to multiple outbound numbers is excellent feature Review collected by and hosted on G2.com.

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Response from Annie Argueta of 800.com
Editedit

Thank you for taking the time to leave us a review!

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Tiffany H.
TH
Small-Business(50 or fewer emp.)
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Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

All the options along with the ability to change them at any time. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

So far I have been impressed with it all Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

Able to have everyone answer the phone at different times or from different locations Review collected by and hosted on G2.com.

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PW
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

It gives me a number to receive emails on incoming calls and voicemails. It also prevents scam calls which can waste my time. The cost has been low and reasonable annually, which is great for small businesses and startups. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

I am unsure how to link it to a CRM or if it is possible without conflicts as the company grows. While this is my organization but it is still worth the value. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

It helps me track my inbound calls better and eliminates unwanted calls. In addition to this, it is a number that can be posted on my website, and it is a nationwide number. Review collected by and hosted on G2.com.

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Response from Annie Argueta of 800.com
Editedit

Thank you for leaving us such a good review!

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Share
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Rebecca A.
RA
Accountant
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

Ease of use and ease of set up.

Took one day from start to finish very happy with this comppany. would reccomend to anyone who needs a quick 800 number for thier business. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

Nothing so far hopefuly things go as planned and no issues arise Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

We needed a business 800 number for our website and this was quick and easy to get going Review collected by and hosted on G2.com.

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Verified User in Law Practice
IL
Small-Business(50 or fewer emp.)
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Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

Free and easy to use during the work time. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

Need to create a new account every 2 years or so. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

Have multiple confference calls at the same time Review collected by and hosted on G2.com.

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Helpful?
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Verified User in Translation and Localization
UT
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

Very Helpful and professional helps me keep track of calls and when I can't answer they can leave messages Review collected by and hosted on G2.com.

What do you dislike about 800.com?

Nothing is very Helpful like I said when I can't get to te phone Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

When I can't answer it takes the calls for me and then I could reach out to the customers Review collected by and hosted on G2.com.

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Response from Annie Argueta of 800.com
Editedit

Thank you for a 5 star review!

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Daxter B.
DB
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

Very easy to use Phone System. I was able to set up a number, make it do what I needed it to do. It was very intuitive and I didn't have to be digging through documentation. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

The 800 number took a bit to be ready to use. I wish it was available instantly. I am not too sure why that is because other services I used in the past like Twilio allow for instant set up. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

Tracking numbers for Marketing campaigns. Now I can divide the calls per interest and see how productive my marketing campaigns are. We just started using it but I love the organization it provides. Review collected by and hosted on G2.com.

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Response from Annie Argueta of 800.com
Editedit

Thank you for a 5 star review! We hope we can keep providing you with such great service.

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Share
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Kenneth H.
KH
Investment Advisor Representative
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

Ease of use for phone and fax. It also keeps track of items sent for review at a later date. Also, I like that I am notified if a fax or call comes into my email. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

I don't like the fax cover sheets. It does not write what I put into the fax. I would like it if someone from the company would call me to correct my fax issues. Might it be something I'm doing wrong? Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

Mainly the ease of use. I like the paperless aspect of the fax number and the sending of documents via fax. I like the ease of use of the 800 number for my clients, and the number is forwarded to my cell phone. Review collected by and hosted on G2.com.

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Response from Annie Argueta of 800.com
Editedit

Thank you for your amazing review!

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Share
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Brent M.
BM
IT Special Projects Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

We were able to get a much-needed 800 number within minutes for our patient care hotline. When we came across an issue we did not understand, their support was friendly and attentive to a quick resolution. The call analytics are beneficial with our multiple locations. We can see how many calls, duration and where our staff are receiving and making them. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

I wish there were more local prefixes available for our area. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

We needed a hotline for patients to call in and be able to distribute those calls through a group. We set that up very quickly, and it works well with notifications if we miss one. Review collected by and hosted on G2.com.

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Response from Annie Argueta of 800.com
Editedit

Thank you for your amazing review!

Helpful?
Share
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800.com