800.com
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800.com
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4.7 out of 5 stars
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800.com Reviews & Product Details - Page 15

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800.com Overview

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What is 800.com?

At 800.com, we're dedicated to helping businesses connect with their customers. As a leading provider of toll-free phone numbers, vanity phone numbers, and call software, we make it simple for companies to reach their customers anywhere in the world. Our mission is to empower human connection through telecommunication. We provide an easy-to-use platform for anyone to find and register a memorable toll-free vanity phone number. Plus, with our platform, you can manage all of your numbers in one place, track calls, measure success, and forward calls to any phone you choose. But that's not all—we also offer SMS marketing and API integration for businesses of all sizes, making it easy to attract new customers and grow your business. So if you're looking for a way to improve your communication and connection with your customers, look no further than 800.com.

800.com Details
Discussions
800.com Community
Languages Supported
English, Spanish
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Product Description

Get a toll-free number and increase your sales globally. Search, order and activate your unique number today!

Seller Details
Seller
800.com
Year Founded
2008
HQ Location
Sarasota, Florida
LinkedIn® Page
www.linkedin.com
28 employees on LinkedIn®
Description

800.com is a marketplace for cloud based phone numbers founded in
008, with tens of thousands of customers. We strive to have the best platform for a customer to manage one number or a thousand numbers. We provide virtual phone numbers and telecommunication services to help businesses of any size be flexible and extensible so that they can maintain a professional appearance.

Mike E.
ME
Overview Provided by:
Mike Esposito

Recent 800.com Reviews

Ron S.
RS
Ron S.Small-Business (50 or fewer emp.)
5.0 out of 5
"800.com has exceeded every expectation for our business for many years!"
After having service in the past with some competitors of 800.com they have exceeded every expectation and then some! We like the quick to respond...
Read more
Carl M.
CM
Carl M.Small-Business (50 or fewer emp.)
5.0 out of 5
"The best phone software for Starter and Established companies"
With the ability to customize my phone answering system, my business is presented as professional and reliable to clients. The system is also extre...
Read more
Rich B.
RB
Rich B.Small-Business (50 or fewer emp.)
5.0 out of 5
"Reliable Service"
I needed an 800 number for my new small mobile business. 800.com had every feature I needed including an assignable directory that callers could se...
Read more

800.com Pricing

Personal
Starting at $19.00
Per Month
Unlimited
Starting at $49.00
Per Month
Pro
Starting at $127.00
Per Month
See all 3 800.com pricing levels
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1 person requested security information

800.com Media

800.com Demo - Features Available with A Number From 800.com
Every 800.com member gets access to every phone system tool they could ever think of, regardless of which plan they choose. In addition to helping your customers avoid long-distance fees, you will be helping you and your company, too, if you become a member.
800.com Demo - Get 800 Toll Free Numbers and Vanity Phone Numbers Today
800.com provides toll-free numbers that can be routed to cell phones or business land-lines. We make it easy for anyone to forward calls to anywhere in the world.
800.com Demo - Main Customer Dashboard
Here in our Customer Dashboard Main page you have the ability to view your latest calls, review minutes used , export your usage and add notes to inbound calls.
800.com Demo - Customer Dashboard Call Forwarding Screen
Here is an example of our configuration page. This is where you would set up your call forwarding options
Answer a few questions to help the 800.com community
Have you used 800.com before?
Yes

462 800.com Reviews

4.7 out of 5
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462 800.com Reviews
4.7 out of 5
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4.7 out of 5
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800.com Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for 800.comQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Michael N.
MN
Managing Director
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

I had never purchased an 800 number before, so I didn't know what to expect. 800.com was really easy for a novice like me to make the purchase quickly and easily. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

There really wasn't anything I disliked, but if I had to think of something, I wish there was a bit more clarity on what I would do with the number to port it to Nextiva. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

We wanted an 800 number on top of our local numbers for national clients. So far, we've put this in place and it's done its job as we wanted it to. I have no complaints. Review collected by and hosted on G2.com.

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Response from Annie Argueta of 800.com
Editedit

Thank you for taking the time to leave us such a fantastic review!

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Share
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Verified User in Health, Wellness and Fitness
AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

Really appreciated how quick and easy the search tool was. We wanted a particular number and it came up fairly fast. The site was able to guide us through the buying process with ease. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

Enjoyed the entire process outside of the wait for the number to be activated. Was hoping to have it ready in 24 hours and it took 3 business days to ring live. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

Using 800.com allowed us to be able to track our inbound calls, which helps us see what targeted marketing is working and how long it takes for replies. The portal is easy to use. Review collected by and hosted on G2.com.

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Response from Annie Argueta of 800.com
Editedit

Thank you for taking the time to leave us a review!

Helpful?
Share
Admin Approval Link
CS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

Our number through 800.com works so well for what we need it to that we got a second number for other uses for our company. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

They helped us pick the right package and have been there every time we had a problem and needed help. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

It allows an extremely easy way for out customers to contact us or text us. Review collected by and hosted on G2.com.

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Response from Annie Argueta of 800.com
Editedit

Thank you for taking the time to leave us a fantastic review!

Helpful?
Share
Admin Approval Link
Verified User in Construction
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

Great Service. Helps with the flow of our inbouns calls. The best part is that the voicemails are sent to us via email so we never lose track of them. It helps us immensely. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

We sometimes use 800.com to send faxes. Their interface for sending out faxes isn't the greatest, but at the same time we don't use too often, so I really can't complain. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

800.com helps us with the call volume. I am able to help assign calls/voicemails to the appropriate person in our team. It helps us keep the individuals accountable. Review collected by and hosted on G2.com.

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Verified User in Retail
AR
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

We're able to resolve all of our client's issues in a timely manner. The prompts are easy for our clients to use, and we love the ability to respond to each of our customers on time. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

There is nothing we dislike about 800.com. There is nothing we would change about the service. It allows us to have amazing response time, and exemplary customer service. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

We are able to answer customer service inquiries with a 24 to 48 hour turn around. We also have different inboxes for each of our client's needs. Review collected by and hosted on G2.com.

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Helpful?
Share
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TS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about 800.com?

Getting missed call info and messages. helpful Review collected by and hosted on G2.com.

What do you dislike about 800.com?

getting all the spam calls and a lot of hang ups . Having to press 1 to get the call to go thru Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

we are not missing any calls Review collected by and hosted on G2.com.

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Response from Dan Annetts of 800.com
Editedit

Thanks for the lovely review, Tammi!

Helpful?
Share
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Verified User in Architecture & Planning
UA
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

Easy to use and control the application. Very responsive customer support Review collected by and hosted on G2.com.

What do you dislike about 800.com?

WhatsApp is hard to set up. I wanted to use my 800 number to set up a business WhatsApp account but I was not bale to do so. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

It is making it easy for my business to look more professional Review collected by and hosted on G2.com.

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Helpful?
Share
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Catherine W.
CW
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about 800.com?

Customer service goes above and beyond to assist when needed. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

Nothing comes to mind, which is a good thing. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

We needed to have it connected to our google voice account so we contacted support and they walked me through it with ease. Review collected by and hosted on G2.com.

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Response from Annie Argueta of 800.com
Editedit

Thank you for a 5 star review!

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Share
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Michael M.
MM
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

I like the prompt voicemail notification Review collected by and hosted on G2.com.

What do you dislike about 800.com?

I have no dislikes about this service. The service has been good to my company Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

800.com solves the problem of missing important business contracts. Additionally, the storing of messages to retrieve later on. Review collected by and hosted on G2.com.

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Response from Annie Argueta of 800.com
Editedit

Thank you for taking the time to leave us a 5 star review!

Helpful?
Share
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Mananpreet S.
MS
Head of Technology Operations and Security
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

* Amount of features

* Easy to navigate it

* Affordable plans Review collected by and hosted on G2.com.

What do you dislike about 800.com?

Lack of built in VOIP functionality are not supported. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

We have a toll-free number for business, that allows our customers to reach us. Review collected by and hosted on G2.com.

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Response from Annie Argueta of 800.com
Editedit

Thank you for taking the time to leave us a review!

Helpful?
Share
Admin Approval Link

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800.com