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800.com Reviews & Product Details - Page 13

800.com Overview

What is 800.com?

At 800.com, we're dedicated to helping businesses connect with their customers. As a leading provider of toll-free phone numbers, vanity phone numbers, and call software, we make it simple for companies to reach their customers anywhere in the world. Our mission is to empower human connection through telecommunication. We provide an easy-to-use platform for anyone to find and register a memorable toll-free vanity phone number. Plus, with our platform, you can manage all of your numbers in one place, track calls, measure success, and forward calls to any phone you choose. But that's not all—we also offer SMS marketing and API integration for businesses of all sizes, making it easy to attract new customers and grow your business. So if you're looking for a way to improve your communication and connection with your customers, look no further than 800.com.

800.com Details
Languages Supported
English, Spanish
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Product Description

Get a toll-free number and increase your sales globally. Search, order and activate your unique number today!


Seller Details
Seller
800.com
Year Founded
2008
HQ Location
Sarasota, Florida
LinkedIn® Page
www.linkedin.com
28 employees on LinkedIn®
Description

800.com is a marketplace for cloud based phone numbers founded in
008, with tens of thousands of customers. We strive to have the best platform for a customer to manage one number or a thousand numbers. We provide virtual phone numbers and telecommunication services to help businesses of any size be flexible and extensible so that they can maintain a professional appearance.


Mike E.
ME
Overview Provided by:

Recent 800.com Reviews

Ron S.
RS
Ron S.Small-Business (50 or fewer emp.)
5.0 out of 5
"800.com has exceeded every expectation for our business for many years!"
After having service in the past with some competitors of 800.com they have exceeded every expectation and then some! We like the quick to respond...
Carl M.
CM
Carl M.Small-Business (50 or fewer emp.)
5.0 out of 5
"The best phone software for Starter and Established companies"
With the ability to customize my phone answering system, my business is presented as professional and reliable to clients. The system is also extre...
Rich B.
RB
Rich B.Small-Business (50 or fewer emp.)
5.0 out of 5
"Reliable Service"
I needed an 800 number for my new small mobile business. 800.com had every feature I needed including an assignable directory that callers could se...
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800.com Media

800.com Demo - Features Available with A Number From 800.com
Every 800.com member gets access to every phone system tool they could ever think of, regardless of which plan they choose. In addition to helping your customers avoid long-distance fees, you will be helping you and your company, too, if you become a member.
800.com Demo - Get 800 Toll Free Numbers and Vanity Phone Numbers Today
800.com provides toll-free numbers that can be routed to cell phones or business land-lines. We make it easy for anyone to forward calls to anywhere in the world.
800.com Demo - Main Customer Dashboard
Here in our Customer Dashboard Main page you have the ability to view your latest calls, review minutes used , export your usage and add notes to inbound calls.
800.com Demo - Customer Dashboard Call Forwarding Screen
Here is an example of our configuration page. This is where you would set up your call forwarding options
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462 800.com Reviews

4.7 out of 5
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462 800.com Reviews
4.7 out of 5
462 800.com Reviews
4.7 out of 5

800.com Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for 800.comQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Sandip P.
SP
Manager IT Operations
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

Great online platform to use. Easy to provision number and use it. No need to install software or buy additional hardware for 800.com platform. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

Not that I can a actually think off but it would be great if this can integrated to external PBX platform Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

providing toll free number so that it becomes easy for our customers to call us more frequently. Review collected by and hosted on G2.com.

Jason K.
JK
Founder & CEO
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

I was actually excited about using this company long term. The website, UX/UI are all clean, HOWEVER they are very deceitful and shady in their practices. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

They hold your numbers hostage by claiming that they are the legal registrants and holders of the account (NO OTHER "phone company" does this.) Then they force to to pay $100 or more ransom per number to release it, if they allow you to at all, which they can simply deny, based on their hidden and unclear "terms and conditions" BUYER BEWARE.

I think I'm going to file an FCC complaint, something doesn't seem right. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

It didn't help solve anything. It was a big waste of time and money. Review collected by and hosted on G2.com.

Chris C.
CC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

We've been thoroughly pleased with our experience using 800.com for our toll-free number hosting. The setup was incredibly straightforward, and the user-friendly interface makes managing our communication effortless. Moreover, their responsive and knowledgeable customer support team has been invaluable whenever we've needed assistance, making 800.com the ideal choice for our business needs. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

No complaints at this time. Affordable, Intuitive, and great support. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

It handles our incoming calls to offer a toll free option for our customers to reach us. Review collected by and hosted on G2.com.

MI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

easy to work the website, your able to change the recordings for the voicemail Review collected by and hosted on G2.com.

What do you dislike about 800.com?

I have not ran into an issue yet, so far every time I am looking for something I can find it. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

I am not sharing my personal phone number. Review collected by and hosted on G2.com.

OL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

What I like most about 800.com is there call analytics and call tracking because it lets you see what calls are going in and out. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

There is really not that I dislike about 800.com. I do not see any flaws with the service. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

800.com is create an easy solution to keep track off who calls and it benefits use by not have to have employee's use and keep track of call on their work cell phones. Review collected by and hosted on G2.com.

Gabriel C.
GC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

The system has never gone down in my 3yrs of working with them. I have not experienced, nor heard of, a single tech issue. Thats pretty amazing. On top of this, there is SO much you can do with the system, I dont know what type of company couldnt work with them!! Review collected by and hosted on G2.com.

What do you dislike about 800.com?

Honestly, I dont have any complaints. I should after so many years. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

I use it for a vanity number, and I have the calls forwarded to my cell. It's very convenient and allows me to take calls anywhere. It also allows me track the success of various marketing companies. Review collected by and hosted on G2.com.

Response from Annie Argueta of 800.com

thank you for taking the time to leave us such a fantastic review!

Ed E.
EE
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

800.com is very reliable and easy to navigate. Adding or removing users and the voicemail function is very helpful. It has been a tool that we use every day for the last 2 years. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

The price, their is a definite value in using 800.com but there was a big increase in price that I feel was more than it needed to be. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

It is there when we can't be. The phones need to be answerd 24 hours a day and that's not always possible with a small staff. 800.com allows us to be there for our customers when it is convenient for them. Review collected by and hosted on G2.com.

Response from Annie Argueta of 800.com

Thank for taking the time to leave us a review!

RZ
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

I love that you can put different types of words or numbers and they find you something that will work. I never knew there were so many different types of 800 number prefix's. Once you sign up the website is really easy to use, there are many options to forward or answer the calls its awesome. It was so easy that I signed up for a fax number and faxing is a breeze. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

One downside is that it is so easy to lookup and sign up I almost thought it was a scam. I had to search the website on google to make sure it was legit. Another suggestion I have is that I would like conformation pages or messages when faxes go through. Other than that - great product and sooooo easy to use. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

800.com is recording all the calls that come in and we have a digital copy of these recordings to use for future soliciting, training, and follow up. This keeps our guys in the field focused on what they need to do and a centralized phone number for various questions. Review collected by and hosted on G2.com.

Response from Annie Argueta of 800.com

Thank you for such an amazing 5 star review!

Verified User in Consulting
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

I thought that the process was easy to find a unique vanity 800 number to select for my company. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

Having the 800 set up, the text replies, and undescribed campaigns. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

Allows my company to have a national presence. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

Very easy to set up and get started, its a reasonable price too Review collected by and hosted on G2.com.

What do you dislike about 800.com?

I havent figured out a way to distinguish calls to my 800 number forwarded to my cell from personal calls. it would be nice if it popped up in caller ID or something which number was being called Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

The800 number makes my business look very professional at a low cost Review collected by and hosted on G2.com.