Top Rated 800.com Alternatives
462 800.com Reviews
Overall Review Sentiment for 800.com
Log in to view review sentiment.

We can use it in multiple accounts so we can monitor the flow of messages and calls. Review collected by and hosted on G2.com.
Maybe sometimes there are technical difficulties or things that need to be fixed that affect the communication Review collected by and hosted on G2.com.
Up time - and support communication. Pricing is right on point. Review collected by and hosted on G2.com.
I don't really have any dislikes. If I had to pick on thing - better summary of useage breakdown, Review collected by and hosted on G2.com.

I enjoyed the set-up process of my account. It was very simple and easy to use. 800.com customer service has always been very helpful and professional. I highly recommend their services. Overall, This company has provided exceptional service. The price point is very accomidationg for our business needs. My frequency of use is daily. Review collected by and hosted on G2.com.
To be honest, I have not yet experienced any bad experiences with this company. Overall I have been very pleased with their technological platform and call-forwarding features. I really enjoy their seamless app on iphone. Its ease of integration is perfect! Review collected by and hosted on G2.com.

800.com gave us instant access to a very catchy vanity 800 number, plus competitive pricing, great features that we needed (like voicemail and call forwarding), and really smart customer service. Even the chat box was a real person who was articulate and efficient in understanding what I needed. He pulled strings and got things in place to seal the deal for us. Really grateful! Review collected by and hosted on G2.com.
I've researched a bunch of providers for toll-free numbers, and I can list what the others offer and compare plans, but I haven't really experienced any down sides with 800.com. We took a while to begin to use our 800 number, so it might have been nice to have a $3.00 "park your unused 800 number here" plan, but we're happy with the low-cost plan our rep offered! Review collected by and hosted on G2.com.

I recently had the pleasure of using 800.com for my business, and it has been an absolute game-changer in helping my business grow. This innovative platform offers a range of services that are invaluable in streamlining operations, boosting customer satisfaction, and ultimately driving revenue.
One of the standout features of 800.com is its advanced call-routing system. With this capability, I was able to efficiently manage incoming calls and ensure that they were routed to the most appropriate department or team member. This not only saved but also allowed for a more personalized and seamless customer experience. By providing customers with a smooth and hassle-free calling process, the business was able to establish a solid reputation for outstanding customer service.
800.com also offers highly customizable virtual phone numbers, which allowed me to expand my business's reach and establish a strong presence in multiple locations without the need for physical. This flexibility was instrumental in attracting new customers from different regions, increasing brand visibility, and driving sales.
Moreover, the platform's extensive call analytics and reporting features provided valuable insights into call patterns, peak times, and customer preferences. Armed with this data, I was able to make informed decisions and optimize my business strategies to better align with customer demands. This data-driven approach resulted in improved targeting, increased conversion rates, and a significant boost in overall business performance.
Additionally, the 800.com team was incredibly responsive and supportive throughout the entire process. Their expertise and willingness to go above and beyond to address any concerns or questions were truly impressive. Their to customer satisfaction reinforced my trust in the platform and enabled me to focus on other essential aspects of my business.
In summary, 800.com is a remarkable platform that has revolutionized the way I operate my business. Its advanced call management features, customizable virtual phone numbers, and comprehensive analytics have been instrumental in facilitating growth and driving success. If you're looking for a solution to take your business to new heights, I highly recommend giving 800.com a try. You won't be disappointed! Review collected by and hosted on G2.com.
The only downside which is expected is that two separate companies can not be managed under one account, due to the registration of the number. It would be awesome if the systems allowed each number to be registered to each company allowing a tech person to monitor multiple clients from one account. Review collected by and hosted on G2.com.

The ease of the process. The ease of the process is what I like the most. It is super easy to get things set up. The verification process does not take very long and you can create your own numbers. Review collected by and hosted on G2.com.
I have not found anything that I dislike about 800.com. Review collected by and hosted on G2.com.
Customer service was easy to access. I had trouble understanding some of the language while customizing my account but was given quick answers and didn't have trouble reaching a rep. Review collected by and hosted on G2.com.
I don't use the service very much. I also wish it was a little easier to understand and more intuitive. Review collected by and hosted on G2.com.
They have a great sales team and were attentive and responsive at the time of sign up. Review collected by and hosted on G2.com.
They did not seem to follow up via any channel other than email. Review collected by and hosted on G2.com.