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800.com Reviews & Product Details - Page 12

800.com Overview

What is 800.com?

At 800.com, we're dedicated to helping businesses connect with their customers. As a leading provider of toll-free phone numbers, vanity phone numbers, and call software, we make it simple for companies to reach their customers anywhere in the world. Our mission is to empower human connection through telecommunication. We provide an easy-to-use platform for anyone to find and register a memorable toll-free vanity phone number. Plus, with our platform, you can manage all of your numbers in one place, track calls, measure success, and forward calls to any phone you choose. But that's not all—we also offer SMS marketing and API integration for businesses of all sizes, making it easy to attract new customers and grow your business. So if you're looking for a way to improve your communication and connection with your customers, look no further than 800.com.

800.com Details
Languages Supported
English, Spanish
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Product Description

Get a toll-free number and increase your sales globally. Search, order and activate your unique number today!


Seller Details
Seller
800.com
Year Founded
2008
HQ Location
Sarasota, Florida
LinkedIn® Page
www.linkedin.com
28 employees on LinkedIn®
Description

800.com is a marketplace for cloud based phone numbers founded in
008, with tens of thousands of customers. We strive to have the best platform for a customer to manage one number or a thousand numbers. We provide virtual phone numbers and telecommunication services to help businesses of any size be flexible and extensible so that they can maintain a professional appearance.


Mike E.
ME
Overview Provided by:

Recent 800.com Reviews

Ron S.
RS
Ron S.Small-Business (50 or fewer emp.)
5.0 out of 5
"800.com has exceeded every expectation for our business for many years!"
After having service in the past with some competitors of 800.com they have exceeded every expectation and then some! We like the quick to respond...
Carl M.
CM
Carl M.Small-Business (50 or fewer emp.)
5.0 out of 5
"The best phone software for Starter and Established companies"
With the ability to customize my phone answering system, my business is presented as professional and reliable to clients. The system is also extre...
Rich B.
RB
Rich B.Small-Business (50 or fewer emp.)
5.0 out of 5
"Reliable Service"
I needed an 800 number for my new small mobile business. 800.com had every feature I needed including an assignable directory that callers could se...
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800.com Media

800.com Demo - Features Available with A Number From 800.com
Every 800.com member gets access to every phone system tool they could ever think of, regardless of which plan they choose. In addition to helping your customers avoid long-distance fees, you will be helping you and your company, too, if you become a member.
800.com Demo - Get 800 Toll Free Numbers and Vanity Phone Numbers Today
800.com provides toll-free numbers that can be routed to cell phones or business land-lines. We make it easy for anyone to forward calls to anywhere in the world.
800.com Demo - Main Customer Dashboard
Here in our Customer Dashboard Main page you have the ability to view your latest calls, review minutes used , export your usage and add notes to inbound calls.
800.com Demo - Customer Dashboard Call Forwarding Screen
Here is an example of our configuration page. This is where you would set up your call forwarding options
Answer a few questions to help the 800.com community
Have you used 800.com before?
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462 800.com Reviews

4.7 out of 5
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462 800.com Reviews
4.7 out of 5
462 800.com Reviews
4.7 out of 5

800.com Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for 800.comQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Michelle Y.
MY
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about 800.com?

We can use it in multiple accounts so we can monitor the flow of messages and calls. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

Maybe sometimes there are technical difficulties or things that need to be fixed that affect the communication Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

It helped us to centralize our business numbers in multiple accounts Review collected by and hosted on G2.com.

Verified User in Construction
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about 800.com?

Automatically transfers calls to my cellphone Review collected by and hosted on G2.com.

What do you dislike about 800.com?

I can't say that there is anything I dislike. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

I've never had any problems Review collected by and hosted on G2.com.

Verified User in E-Learning
UE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about 800.com?

Up time - and support communication. Pricing is right on point. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

I don't really have any dislikes. If I had to pick on thing - better summary of useage breakdown, Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

SMS regulation compliance. Review collected by and hosted on G2.com.

Clarence J.
CJ
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about 800.com?

Simplicity is very good. We appreciate that. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

We wish they had a one time yearly payment discount offer. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

It's solving the problem of having a live person answering our business phone. Review collected by and hosted on G2.com.

Response from Annie Argueta of 800.com

Thank you for your review!

NS
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about 800.com?

I enjoyed the set-up process of my account. It was very simple and easy to use. 800.com customer service has always been very helpful and professional. I highly recommend their services. Overall, This company has provided exceptional service. The price point is very accomidationg for our business needs. My frequency of use is daily. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

To be honest, I have not yet experienced any bad experiences with this company. Overall I have been very pleased with their technological platform and call-forwarding features. I really enjoy their seamless app on iphone. Its ease of integration is perfect! Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

800.com is providing flexibility, convenience and overall good service to my company. I enjoy setting up the call waiting and music features on my account. The management of the account is also very simple to use. Plus, The user friendly interface is simple and straight forward. I enjoy the background music. Review collected by and hosted on G2.com.

Jen R.
JR
Private Tutor
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

800.com gave us instant access to a very catchy vanity 800 number, plus competitive pricing, great features that we needed (like voicemail and call forwarding), and really smart customer service. Even the chat box was a real person who was articulate and efficient in understanding what I needed. He pulled strings and got things in place to seal the deal for us. Really grateful! Review collected by and hosted on G2.com.

What do you dislike about 800.com?

I've researched a bunch of providers for toll-free numbers, and I can list what the others offer and compare plans, but I haven't really experienced any down sides with 800.com. We took a while to begin to use our 800 number, so it might have been nice to have a $3.00 "park your unused 800 number here" plan, but we're happy with the low-cost plan our rep offered! Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

800.com gives us an easy number for our new customers to remember, with voicemail and call forwarding, at an affordable price. Review collected by and hosted on G2.com.

Kendra W.
KW
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

I recently had the pleasure of using 800.com for my business, and it has been an absolute game-changer in helping my business grow. This innovative platform offers a range of services that are invaluable in streamlining operations, boosting customer satisfaction, and ultimately driving revenue.

One of the standout features of 800.com is its advanced call-routing system. With this capability, I was able to efficiently manage incoming calls and ensure that they were routed to the most appropriate department or team member. This not only saved but also allowed for a more personalized and seamless customer experience. By providing customers with a smooth and hassle-free calling process, the business was able to establish a solid reputation for outstanding customer service.

800.com also offers highly customizable virtual phone numbers, which allowed me to expand my business's reach and establish a strong presence in multiple locations without the need for physical. This flexibility was instrumental in attracting new customers from different regions, increasing brand visibility, and driving sales.

Moreover, the platform's extensive call analytics and reporting features provided valuable insights into call patterns, peak times, and customer preferences. Armed with this data, I was able to make informed decisions and optimize my business strategies to better align with customer demands. This data-driven approach resulted in improved targeting, increased conversion rates, and a significant boost in overall business performance.

Additionally, the 800.com team was incredibly responsive and supportive throughout the entire process. Their expertise and willingness to go above and beyond to address any concerns or questions were truly impressive. Their to customer satisfaction reinforced my trust in the platform and enabled me to focus on other essential aspects of my business.

In summary, 800.com is a remarkable platform that has revolutionized the way I operate my business. Its advanced call management features, customizable virtual phone numbers, and comprehensive analytics have been instrumental in facilitating growth and driving success. If you're looking for a solution to take your business to new heights, I highly recommend giving 800.com a try. You won't be disappointed! Review collected by and hosted on G2.com.

What do you dislike about 800.com?

The only downside which is expected is that two separate companies can not be managed under one account, due to the registration of the number. It would be awesome if the systems allowed each number to be registered to each company allowing a tech person to monitor multiple clients from one account. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

800.com also offers highly customizable virtual phone numbers, which allowed me to expand my business's reach and establish a strong presence in multiple locations without the need for physical. This flexibility was instrumental in attracting new customers from different regions, increasing brand visibility, and driving sales. Review collected by and hosted on G2.com.

Lysander O.
LO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

The ease of the process. The ease of the process is what I like the most. It is super easy to get things set up. The verification process does not take very long and you can create your own numbers. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

I have not found anything that I dislike about 800.com. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

I'm not having to use my own phone number to run my businesses. It frees up my private phone number and allows me to connect with my customers on a professional basis. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

Customer service was easy to access. I had trouble understanding some of the language while customizing my account but was given quick answers and didn't have trouble reaching a rep. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

I don't use the service very much. I also wish it was a little easier to understand and more intuitive. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

This platform allows us to communicate via phone with customers without us providing our office's phone. We work for many clients and only use 800.com for one particular client, so it keeps our main phone lines clear. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

They have a great sales team and were attentive and responsive at the time of sign up. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

They did not seem to follow up via any channel other than email. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

We never got had the chance to use the 800 numbers and were billed regardless Review collected by and hosted on G2.com.