360Learning Reviews (614)

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Reviews

360Learning Reviews (614)

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4.6
614 reviews

What do users say?

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Users consistently praise the platform for its ease of use and collaborative features, which facilitate quick content creation and engagement among learners. The intuitive interface and responsive support enhance the overall experience, making it suitable for diverse training needs. However, some users note that customization options could be more robust.

Pros & Cons

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Mathilde C.
MC
Mathilde C.
Digital Communication & Training Manager
Small-Business (50 or fewer emp.)
"Intuitive platform and exceptional customer support for continuous training"
4.5/5
What do you like best about 360Learning?

360Learning allows us to provide our employees with numerous training courses on various and diverse topics, accessible whenever they wish, so they can train in their free time and progress on subjects related to their positions or even on more personal topics (emotion management, etc.).

The tool is easy to use for learners; they can find the courses assigned to them in a few seconds and are guided during the first use.

The integration and implementation of the platform is simple; everything can be done completely autonomously.

Regarding customer support, we are fortunate to have Claire as our CSP, who is available whenever we have a question or an issue and who regularly checks in on our projects. She is also our best advisor on the platform, especially in terms of animation, functionality, or data analysis. Thank you, Claire! Review collected by and hosted on G2.com.

What do you dislike about 360Learning?

Although efforts have been made recently, I find it unfortunate that we still cannot further customize the platform, especially the groups. For example, we have two different brands present on the platform, but it is impossible for us to have two colors on the platform.

Also, it is unfortunate not to have an alert feature when a module no longer works because some learners find themselves stuck in their courses and do not think to contact us. Review collected by and hosted on G2.com.

Marie B.
MB
Marie B.
Learning and Development Manager
Enterprise (> 1000 emp.)
"Empowers Global Training with Ease and Interactivity"
5/5
What do you like best about 360Learning?

I like that 360Learning is easy to use; we don't need to train our end users on how to use the platform. It's easy for content creators to design content, even from a PDF or PowerPoint. The authoring experience is very intuitive, allowing us to enrich static content with interactive elements like quizzes or knowledge checks directly within the course flow. Another key strength is how accessible the tool is for contributors, enabling everyone to participate in content creation without needing instructional design or technical expertise. The combination of ease of use, rapid content creation, and built-in interactivity makes 360Learning a very efficient solution for scaling internal knowledge and accelerating learning deployment across teams. Review collected by and hosted on G2.com.

What do you dislike about 360Learning?

There are a lot of updates, which can be difficult to follow and update everyone. It would be helpful to better structure how updates are shared, grouping by themes and distinguishing between major changes and minor enhancements. A more targeted communication would also help, as not all users need the same level of information. Review collected by and hosted on G2.com.

Jean Luc C.
JC
Jean Luc C.
Group Head of Technical Training & KM
Enterprise (> 1000 emp.)
"Effective Transformation of Our Online Training"
5/5
What do you like best about 360Learning?

I really appreciate the 360Learning platform for its ease of use, both for module creators and learners. Creating and managing training modules is quite intuitive after minimal training. The platform is technically very stable, and its design allows for smooth use. For our company, transferring our existing material to 360Learning was very smooth, without any time loss. Moreover, the majority of our learners started using the system without needing tutorials, which indicates that the interface is truly user-friendly. We were well supported by the 360Learning team during the initial setup. I would unhesitatingly give a 10/10 to recommend this platform. Review collected by and hosted on G2.com.

What do you dislike about 360Learning?

The only small criticism we have made is the proportion of the different parts that make up the screen, for example, the training screen is too small compared to the comments column, which we consider less important than the training content, and it is not yet possible to adjust the width of this column. Review collected by and hosted on G2.com.

Mark M.
MM
Mark M.
Online Programmes Manager
Mid-Market (51-1000 emp.)
"Seamless Onboarding and Effortless Integration with 360learning"
5/5
What do you like best about 360Learning?

Our onboarding experience with 360learning was remarkably smooth. The team worked closely with us to transfer all our existing training materials and ensure they operated seamlessly on the new platform. With strong integrations in place, we have been able to automate our daily administrative tasks, which has brought considerable value and allowed the platform to integrate effortlessly with our Salesforce CRM. Our volunteers enjoy using 360learning, finding it both accessible and effective for everyone involved. The platform is consistently evolving, with frequent updates and new features that improve our user experience without creating additional work for us.

We have been well supported throughout by 360learning, whether it be their efficient technical advisors or our dedicated customer success managers - who have helped us evolve our L&D to the next level. Review collected by and hosted on G2.com.

What do you dislike about 360Learning?

At this point, I don't have any issues to mention. As I noted earlier, the platform is constantly evolving and introducing new features. It's important to keep up with product updates so you don't miss out on anything useful! Review collected by and hosted on G2.com.

Verified User in Banking
AB
Verified User in Banking
Mid-Market (51-1000 emp.)
"Full Creative Freedom and Control from Day One"
4.5/5
What do you like best about 360Learning?

Its a platform where you are in full control. From the very first moment you log in you have full creative freedom to express the things that are most important to your own business Review collected by and hosted on G2.com.

What do you dislike about 360Learning?

The only option when someone hasn't particularly learned something during a course is "irrelevant"- I feel like its a very strong word to use whereas "I have a question" "Was not useful at this time" etc could be a more softer in tone Review collected by and hosted on G2.com.

Response from Robin Nichols of 360Learning

We're delighted you've felt in full creative control from day one. We appreciate the specific feedback on the "irrelevant" wording. You're right, tone matters and word choice like this shapes the learner experience. For context, "Irrelevant" is shorthand on the admin tied to our course Relevance Score to spot opportunities to improve the catalog. Your point about softening the language is well taken, and we’ll share it with our product team.

"Transforms Scattered Learning into a Streamlined Powerhouse"
4.5/5
What do you like best about 360Learning?

I like 360Learning for its collaborative authoring, which turns the LMS into a living, self-sustaining knowledge hub, making time constraints more efficient. The micro-learning access on demand provides a 'Goldilocks' amount of education in bite-sized bits. I also appreciate the rapid content creation that helps eliminate the release-gate, and the overall agility it offers. Additionally, the initial setup was very straightforward, and we switched to it for faster course creation and shorter review cycles. Review collected by and hosted on G2.com.

What do you dislike about 360Learning?

I think adding a per-element comment and lightweight approval workflow could help with collaborative authoring. I think a 'preview mode' and notification controls would also help users. The only reason it is not a perfect 10 is a few small issues like usability gaps (lack of a preview mode). Review collected by and hosted on G2.com.

Christophe V.
CV
Christophe V.
Small-Business (50 or fewer emp.)
"Intuitive and Effective for Module Creation"
4/5
What do you like best about 360Learning?

I love creating modules on 360Learning because it is very intuitive and it's not complicated to set up your module. Messaging with students works very well, which allows me to communicate effectively and give them clear instructions so they can follow the training properly. Review collected by and hosted on G2.com.

What do you dislike about 360Learning?

Without a doubt, access to the different courses, so sometimes students seem to have trouble finding the exact place where the courses are. So maybe a question of more visual organization. Review collected by and hosted on G2.com.

Response from Robin Nichols of 360Learning

Thank you Christophe for the kind words! We definitely aim to make it easy to create courses in 360Learning, so very glad you’re getting that experience.

LC
Li C.
HRS
Mid-Market (51-1000 emp.)
"Flexible Time Per Learner Makes Training More Effective"
4/5
What do you like best about 360Learning?

The most helpful part is the amount of time we can spend, depending on each learner. Review collected by and hosted on G2.com.

What do you dislike about 360Learning?

Integration is helpful when we need to look up a specific training. Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Enterprise (> 1000 emp.)
"Intuitive LMS with Helpful Prompts—AI Content Builder Shows Promise but Needs Refining"
3.5/5
What do you like best about 360Learning?

I find 360 learning to be a really intuitive platform to work with. Compared to other LMS systems, it feels straightforward and simple to use, and I can very often find the answer just by playing around in the system. For example, I was recently building some learning and hadn't really had any instruction on it aside from knowing where the create button was. Despite that, I was able to build it with very little support. There were plenty of prompts along the way to help. I've also really enjoyed trialling the AI function to build learning content, this does need refining but provides a good template to build on, particularly when you have slides already. Review collected by and hosted on G2.com.

What do you dislike about 360Learning?

While I like the premise of the AI tool, it still needs some refining. Right now, the AI is helpful for providing a template to work from; however, I often find that when I upload slides to convert into learning content, the information isn’t accurate and requires a lot of fact-checking to make sure it’s correct for learners. Review collected by and hosted on G2.com.

Kylie M.
KM
Kylie M.
Learning and Development Partner
Mid-Market (51-1000 emp.)
"AI-Powered, Centralized Learning Solution"
4/5
What do you like best about 360Learning?

I really like that 360Learning is bringing out new features and they're using AI. For example, the new AI companion is something I love because it helps people find what they need when they need it. With the AI companion, people don't need to know a particular course to search for; they can just type in a question about their needs and the companion helps them find different courses that can help them. This feature is really useful as it helps people become more autonomous, and it means they can find what they need when they need it. I'm really happy with this feature. Review collected by and hosted on G2.com.

What do you dislike about 360Learning?

I didn't like the search function as it was. I find it hard to curate and manage things.But from a user perspective this isn't really an issue now with the Ai companion. Review collected by and hosted on G2.com.