360Learning Reviews & Product Details

I like 360Learning for its collaborative authoring, which turns the LMS into a living, self-sustaining knowledge hub, making time constraints more efficient. The micro-learning access on demand provides a 'Goldilocks' amount of education in bite-sized bits. I also appreciate the rapid content creation that helps eliminate the release-gate, and the overall agility it offers. Additionally, the initial setup was very straightforward, and we switched to it for faster course creation and shorter review cycles. Review collected by and hosted on G2.com.

I think adding a per-element comment and lightweight approval workflow could help with collaborative authoring. I think a 'preview mode' and notification controls would also help users. The only reason it is not a perfect 10 is a few small issues like usability gaps (lack of a preview mode). Review collected by and hosted on G2.com.

What I find most appealing about 360Learning is how easy to use and intuitive the platform is. It makes it simple to create, manage, and track training in one place for both administrators and learners. The collaborative learning features also help keep training materials current and relevant by encouraging subject matter experts to contribute content. On top of that, the reporting and analytics provide clear insights into learner engagement and progress. Review collected by and hosted on G2.com.

Some of the more advanced configuration options aren’t very easy to understand without investing extra time and getting additional support to learn them. Report and workflow customization could also be more flexible, and at times the system can be a bit slow to access, especially when you’re working with a large number of users and courses. Review collected by and hosted on G2.com.

I find 360 learning to be a really intuitive platform to work with. Compared to other LMS systems, it feels straightforward and simple to use, and I can very often find the answer just by playing around in the system. For example, I was recently building some learning and hadn't really had any instruction on it aside from knowing where the create button was. Despite that, I was able to build it with very little support. There were plenty of prompts along the way to help. I've also really enjoyed trialling the AI function to build learning content, this does need refining but provides a good template to build on, particularly when you have slides already. Review collected by and hosted on G2.com.

While I like the premise of the AI tool, it still needs some refining. Right now, the AI is helpful for providing a template to work from; however, I often find that when I upload slides to convert into learning content, the information isn’t accurate and requires a lot of fact-checking to make sure it’s correct for learners. Review collected by and hosted on G2.com.

I really like that 360Learning is bringing out new features and they're using AI. For example, the new AI companion is something I love because it helps people find what they need when they need it. With the AI companion, people don't need to know a particular course to search for; they can just type in a question about their needs and the companion helps them find different courses that can help them. This feature is really useful as it helps people become more autonomous, and it means they can find what they need when they need it. I'm really happy with this feature. Review collected by and hosted on G2.com.

I didn't like the search function as it was. I find it hard to curate and manage things.But from a user perspective this isn't really an issue now with the Ai companion. Review collected by and hosted on G2.com.

I love the ease of content creation on 360Learning and all the statistical possibilities related to the results. This allows us to see how well the content of new products is assimilated, how quickly, and the disparity in levels among salespeople. The initial setup process was quite easy, thanks to Carole and all the teams who guided us well, in addition to the engagement academy. The teams quickly adopted the tools thanks to internal challenges. Review collected by and hosted on G2.com.

AI functions are not very useful at the moment, and the ergonomics in some menus/sub-menus Review collected by and hosted on G2.com.

For some time, there have been a lot of learning platforms that can feel hopeless, as you just click through slides alone. 360Learning is built around collaboration and conversation. It does not give you a course and leave you in the dark. You can ask questions right inside a lesson, give feedback to a peer, and even create content with your team. It makes learning feel less like a checkbox and more like a shared, active experience.

So yes! for me, it's that social, interactive layer that sets it apart. It's learning with your team, not just from a screen. Review collected by and hosted on G2.com.

1. It can be pricey, especially for smaller teams or startups.

2. The admin side has learing curve:- it's not always intuitive at first.

3. There are limits to how much you can customize the look and feel.

4. The mobile app is good for taking courses, but not great for building and managing them on the go. Review collected by and hosted on G2.com.

360Learning has really helped us to elevate the learning experience for our colleagues. Being able to segment learning for different audiences creates a more tailored experience has been a game changer, as well as the features allowing us to created varied types of content. The AI capability is also great, and looking forward to seeing this grow over time!

From implementation until now, we have been fully supported by the team. The service we received from the Implementation team and the Customer Success team in particular has been really valuable. They are quick to respond and help with any queries.

We are also seeing increased engagement with our users versus our previous platform, showing that learners are coming back to the platform regularly. Review collected by and hosted on G2.com.

At first, it can be a bit tricky to learn how to use the platform - particularly as an author / admin. There are a few steps to remember to make sure content reaches the right people and is visible in the right places. The Engagement Academy does help with this, but I do feel it could be a smoother experience.

I've also experienced some long wait times for responses when raising a support ticket. This is not the case when reaching out to my CSP though, and they have often helped to escalate issues when needed. Review collected by and hosted on G2.com.

360Learning is an intuitive and straightforward learning platform that effectively balances personalized, user-driven experiences with the formal requirements of our organization. The AI-authoring tool has proven to be extremely effective, enabling our small learning team to produce and launch more content than we would have managed otherwise. Implementation was simple, and with the customization options, it was easy to get a refined & branded platform up and running quickly. Additionally, Customer Support has been responsive to our suggestions and quick to assist whenever any issues—though rare—have come up. I also have deeply appreciated the Maturity Model that 360Learning offers as a clear framework for a deeply necessary but oft underestimated function within an org; it helps demonstrate performance and efficacy, all while providing a pathway to create greater impact. Review collected by and hosted on G2.com.

We haven't integrated our HRIS, so I have done user management manually and found some of these functions to be a bit cumbersome (ex: manager-managee relationships). We also have the Slack x 360Learning integration set up, and it is on the simple side; as a Slack-forward company, I would love for this integration to be more robust. Review collected by and hosted on G2.com.

I like that you can use many different files to upload on 360Learning. I tend to use Genially the most, but I also like that I can create my own modules within 360Learning. Review collected by and hosted on G2.com.

My biggest pain point is when I have live training sessions. I would like to be able to schedule them in 360Learning, and I know that's an option right now. But what happens is I have to go in and mark the attendance after the meeting. And many times, I forget to do that or I don't do it soon enough, and it blocks the trainee or the user from moving on to the next module when it's in a linear path. Review collected by and hosted on G2.com.

User-Friendly Platform: It has a simple, easy-to-navigate interface that reduces learning curves and allows learners to access content anytime, anywhere, including mobile access for remote or dispersed teams.

Support Access: Users with any role above learner can contact the 360Learning support team directly for help; users on free trials cannot access support.

Ease of Implementation.

360Learning is used by over 300 companies worldwide, spanning 22 countries with a sizable active customer base, indicating regular and ongoing use in diverse organizational contexts. Review collected by and hosted on G2.com.

Restricted customization: Users face limited options for UI customization, branding, and layout design, which affects the ability to create a fully branded or unique learner experience.

Customizable Content: Provides templates and resources to create courses tailored to company or industry needs.

Limited Event Management Integration: Events are tied to courses without standalone options or marketing features, limiting flexibility in managing training events. Review collected by and hosted on G2.com.